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Compare Exotel vs Knowlarity vs Nextiva

Exotel - Call Center Software
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Overview

Description

ExoTrack is an innovative solution for call centers and contact centers, which aims to improve the way contact center managers highlight the performance of their agents, by delivering ... Read More

Knowlarity’s cloud-based solutions offer a secure, flexible, and automated platform that aids in digitizing a distributed workforce to run businesses across geographical boundaries. Deliver ... Read More

Entry Level Pricing
  • Starts from $1,000
  • Not Available
Free Trial Availability
  • Free Trial available
Spotsaas Score

9.0/10

8.7/10

User Ratings

4.4

(16)

3.7

(17)
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Features

Total Features

8 Features

7 Features

Unique Features
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      Pricing

      Pricing Option
          Starting From
          • $1,000
          • Not Available
          Pricing Pans
          • Not Available
          • Not Available
          Pricing Pageexotel pricing

          Pricing information not available

          Other Details

          Organization Types supported
          • Individuals
          • Large Enterprises
          • Medium Business
          • Small Business
          • Freelancers
          • Individuals
          • Large Enterprises
          • Medium Business
          • Small Business
          • Freelancers
          Platforms Supported
          • Browser Based (Cloud)
          • Mobile - Android
          • Mobile - iOS
          • Installed - Windows
          • Installed - Mac
          • Browser Based (Cloud)
          • Browser Based (Cloud)
          • Mobile - Android
          • Mobile - iOS
          • Installed - Windows
          • Installed - Mac
          • Browser Based (Cloud)
          Modes of support
          • 24/7 (Live rep)
          • Business Hours
          • Online
          • 24/7 (Live rep)
          • Business Hours
          • Online
          API Support
          • Available
          • Available
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          User Reviews

          User Ratings
          Rating Distribution

          Excellent

          49

          Very Good

          21

          Good

          5

          Poor

          0

          Terible

          1

          Excellent

          20

          Very Good

          0

          Good

          0

          Poor

          0

          Terible

          0

          Expert's Review generated by AI

          Exotel stands out as a reliable cloud telephone service provider, offering a user-friendly interface and robust features that enhance business communication efficiency. Users appreciate the ease ...Read more

          Super Receptionist has garnered strong positive feedback over the past 12 months, with users praising its seamless integration with Hubspot and feature-rich capabilities for call center and ...Read more

          Pros and Cons
          • User-friendly interface that is easy to navigate and use, catering to both beginners and experienced users.

          • Efficient call management with auto-saving and easy access to call data and recordings.

          • Reliable customer support and prompt responses to queries and issues.

          • Easy integration with CRM solutions, enhancing productivity and tracking capabilities.

          • Seamless API integration for customization and advanced functionalities.

          • Limited app selection in the Marketplace, restricting access to advanced features and connectors.

          • Inadequate post-sale service experience, as reported by some users.

          • Complexity in feature richness and customizations, which may be overwhelming for new users without adequate support.

          • Integration with HubSpot for seamless operations.

          • User-friendly interface for easy navigation.

          • Efficient bulk SMS feature along with detailed call reports.

          • Smooth setup process and quick IVR configuration.

          • Flexibility in routing calls to different mobile numbers for customer support.

          • Limited marketplace options for advanced functionalities and app integrations.

          • Complex features can be overwhelming for new users without adequate support.

          Positive Reviews

          No reviews available for the product

          No reviews available for the product

          Negative Reviews

          No reviews available for the product

          No reviews available for the product

          Integrations

          Integration with other apps

          No Integration information available.

          Customers

          Customers
          OLA

          OLA

          BYJU'S

          BYJU'S

          Quikr

          Quikr

          Reliance Foundation

          Reliance Foundation

          Cushman

          Cushman

          Fortis

          Fortis

          Media and Screenshots

          Screenshots
          IVR menu

          1 Screenshots

          Charts

          1 Screenshots

          Videos
          video-0

          4 Videos

          video-0

          3 Videos

          Alternatives

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          Frequently Asked Questions (FAQs)

          Stuck on something? We're here to help with all the questions and answers in one place.

          Yes, both Exotel and Knowlarity offer a Free Trial.

          Exotel is designed for Large Enterprises, Medium Business and Small Business.

          Knowlarity is designed for Large Enterprises, Medium Business and Small Business.

          The starting price of Exotel begins at $1,000, while pricing details for Knowlarity are unavailable.

          Some top alternatives to Exotel includes Nextiva, Knowlarity, CloudTalk, Servetel, Call Center Studio, TelebuHub, CallFire, VCC Live, Ozonetel CloudAgent, VoiceIQ and Twilio Flex.

          Some top alternatives to Knowlarity includes Nextiva, XCALLY, Exotel, Call Center Studio, VCC Live, Ozonetel CloudAgent, Callision, VoiceIQ, Vonage Contact Center and RingCentral Contact Center.

          Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].