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Compare eVoice vs RingCentral Contact Center

eVoice - Call Center Software
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Overview

Description

eVoice is an automated call center application that uses a Salesforce.com platform to organize, streamline, and automate all of your telemarketing processes. This software is designed with ... Read More

RingCentral's Contact Center, a powerful solution for small business or contact center operation. It offers affordable pricing and 24/7 technical support. Here's how it works: Create a ... Read More

Entry Level Pricing
  • Starts from $6.25 , Billed Yearly
  • Not Available
Free Trial Availability
  • No free trial
Spotsaas Score

9.0/10

Not Available

User Ratings

3.2

(28)
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Software Demo

Demo

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Features

Total Features

7 Features

0 Features

Unique Features

    No features

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    Pricing

    Pricing Option
        Starting From
        • $6.25 , Billed Yearly
        • Not Available
        Pricing Pans
        • eVoice Lite

          • 2 users

          • 350 minutes per month

          • 6 toll-free or local numbers

          Show more +

        • eVoice Unlimited

          • 4 users

          • Unlimited minutes

          • 12 toll-free or local numbers

          Show more +

        • eVoice Unlimited Plus

          • 6 users

          • Unlimited minutes

          • 18 toll-free or local numbers

          Show more +

        • Browse all pricing plans
        • Not Available
        Pricing Pageevoice pricingringcentral-contact-center pricing

        Other Details

        Organization Types supported
        • Medium Business
        • Large Enterprises
        • Small Business
        • Freelancers
        • Individuals
        • Medium Business
        • Large Enterprises
        • Small Business
        • Freelancers
        • Individuals
        Platforms Supported
        • Browser Based (Cloud)
        • Installed - Mac
        • Mobile - iOS
        • Installed - Windows
        • Mobile - Android
        • Browser Based (Cloud)
        • Browser Based (Cloud)
        • Installed - Mac
        • Mobile - iOS
        • Installed - Windows
        • Mobile - Android
        • Browser Based (Cloud)
        Modes of support
        • 24/7 (Live rep)
        • Business Hours
        • Online
        • 24/7 (Live rep)
        • Business Hours
        • Online
        API Support
        • Not Available
        • Available
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        Get Quote

        User Reviews

        User Ratings
        Rating Distribution

        Excellent

        28

        Very Good

        2

        Good

        0

        Poor

        0

        Terible

        5

        Excellent

        27

        Very Good

        10

        Good

        8

        Poor

        4

        Terible

        1

        Expert's Review generated by AI

        eVoice presents a valuable solution for businesses seeking a streamlined communication system. Users have praised its mobile app for offering convenience and ease of use, particularly beneficial ...Read more

        RingCentral Contact Center has received positive feedback over the past 12 months, with users praising its user-friendly interface and seamless connectivity features. The ability to make calls ...Read more

        Pros and Cons
        • Seamless mobile app experience for remote work and client communication.

        • Cost-effective solution that saves money on repairs, extra wiring, and long-distance calls.

        • Excellent customer service with patient and professional representatives like Gerome, Fiona, and Jeff.

        • Effective features like auto attendant and call routing for better call management.

        • Outdated recording process for messages, requiring more steps than necessary.

        • Pricing can become costly with unexpected charges and lack of transparency in billing.

        • Limited customization options may be overwhelming for some users.

        • Seamless integration with other software and platforms like JobDiva, enhancing productivity and accessibility.

        • Easy accessibility and remote functionality, making it convenient for remote work and connectivity.

        • Customizable features, call recording, and various communication options (phone, fax, video, text).

        • Centralized directory for easy access to contacts.

        • User-friendly interface, straightforward setup, and usage.

        • Inconsistent call quality, dropouts, and connectivity issues at times.

        • Complex features like call transfers and minor bugs can be challenging to navigate.

        • Occasionally inaccurate voicemail transcription and identification.

        Positive Reviews

        No reviews available for the product

        No reviews available for the product

        Negative Reviews

        No reviews available for the product

        No reviews available for the product

        Integrations

        Integration with other apps

        No Integration information available.

        Customers

        Customers
        Forbes

        Forbes

        Inc

        Inc

        PC

        PC

        No Customers information available.

        Media and Screenshots

        Screenshots
        Reporting

        1 Screenshots

        No screenshots available.

        Videos
        video-0

        4 Videos

        video-0

        2 Videos

        Alternatives

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        Frequently Asked Questions (FAQs)

        Stuck on something? We're here to help with all the questions and answers in one place.

        eVoice offers Free Trial, but RingCentral Contact Center does not.

        eVoice is designed for Individuals, Large Enterprises, Medium Business and Small Business.

        RingCentral Contact Center is designed for Freelancers, Large Enterprises, Medium Business and Small Business.

        The starting price of eVoice begins at $6.25/User/Month when Billed Yearly, while pricing details for RingCentral Contact Center are unavailable.

        Some top alternatives to eVoice includes Nextiva, CallHippo, CloudTalk, Call Center Studio, RingCentral Office, Grasshopper, TeleCapture, RingCentral Contact Center, VoxDesk, CallMatrix and MyOperator.

        Some top alternatives to RingCentral Contact Center includes Dialer360, uContact, HoduCC, Call Center Studio, Vert-Age Dialer, Dialpad Contact Center, DCDial, Vonage Contact Center and Hello Hunter.

        Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].