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Compare Dashly vs Zendesk Support vs Zoho Desk vs Tidio Helpdesk

Overview

Description

Dashly is a smart, easy-to-use lead generation software that allows user to quickly and easily capture leads for business. By connecting to Facebook Business or Google Places account, ... Read More

Zendesk Support is a cloud-based help desk application designed to help individuals easily manage service desk and the requests made by their users. The intuitive, easy to use interface ... Read More

Entry Level Pricing
  • Starts from $31.20 , Billed Yearly
  • Starts from $19 , yearly
Free Trial Availability
Spotsaas Score

Not Available

9.2/10

User Ratings

4.7

(35)
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Software Demo

Demo

View demo

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Features

Total Features

0 Features

29 Features

Unique Features

No features

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    Pricing

    Pricing Option
        Starting From
        • $31.20 , Billed Yearly
        • $19 , yearly
        Pricing Plans
        • Conversation

          • 1 active leadbot

          • 1 active triggered message

          • Live chat

          Show more +

        • Support

          • 2 active leadbots

          • 3 active triggered messages

          • Includes features of Conversation plan, plus

          Show more +

        • Marketing

          • 3 active leadbots

          • 10 active triggered messages

          • Includes features of Conversation plan, plus

          Show more +

        • Support Team

          $25

          /user/month

          • Ticketing system

          • Email

          • Contact form and Web Widget

          Show more +

        • Suite Team

          $69

          /user/month

          • Support Team; plus

          • AI agents

          • Customer and internal knowledge base

          Show more +

        • Suite Professional

          $149

          /user/month

          • Suite Team plus

          • Live and custom analytics

          • Skills-based routing

          Show more +

        • Browse all pricing plans

        Other Details

        Organization Types supported
        • Large Enterprises
        • Medium Business
        • Small Business
        • Freelancers
        • Individuals
        • Large Enterprises
        • Medium Business
        • Small Business
        • Freelancers
        • Individuals
        Platforms Supported
        • Browser Based (Cloud)
        • Mobile - Android
        • Mobile - iOS
        • Installed - Mac
        • Installed - Windows
        • Mobile - Windows
        • Mobile - BlackBerry
        • Browser Based (Cloud)
        • Browser Based (Cloud)
        • Mobile - Android
        • Mobile - iOS
        • Installed - Mac
        • Installed - Windows
        • Mobile - Windows
        • Mobile - BlackBerry
        • Browser Based (Cloud)
        Modes of support
        • 24/7 (Live rep)
        • Business Hours
        • Online
        • 24/7 (Live rep)
        • Business Hours
        • Online
        API Support
        • Available
        • Available
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        User Reviews

        User Ratings
        Rating Distribution

        Excellent

        36

        Very Good

        1

        Good

        0

        Poor

        0

        Terible

        0

        Excellent

        1493

        Very Good

        214

        Good

        31

        Poor

        7

        Terible

        12

        Expert's Review generated by AI

        No Expert ai Review available for the product

        Zendesk Support is a robust cloud-based help desk solution designed to streamline customer service operations with its intuitive and user-friendly interface. I find its natural language ...Read more

        Pros and Cons
        • It provides complete visibility into customer requests, ensuring efficient issue resolution and better customer support.

        • By automating processes and streamlining customer request management, it helps organizations save time and boost overall productivity.

        • The system leverages natural language processing, eliminating the learning curve and making customer service operations more seamless.

        • Zendesk Support offers an intuitive and easy-to-use interface, allowing users to navigate the platform efficiently without requiring extensive training.

        • While the platform is designed for ease of use, larger organizations with complex support needs may require additional customization or third-party integrations.

        Positive Reviews

        No reviews available for the product

        No reviews available for the product

        Integrations

        Customers

        Customers

        No Customers information available.

        Uber

        Uber

        Siemens

        Siemens

        Shopify

        Shopify

        Media and Screenshots

        Screenshots

        5 Screenshots

        Zendesk

        5 Screenshots

        Videos
        video-0

        3 Videos

        video-0

        2 Videos

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        Frequently Asked Questions (FAQs)

        Stuck on something? We're here to help with all the questions and answers in one place.

        Yes, both Dashly and Zendesk Support offer a Free Trial.

        Dashly is designed for Large Enterprises, Medium Business and Small Business.

        Zendesk Support is designed for Large Enterprises, Medium Business and Small Business.

        Pricing for Dashly Starts at $31.20/Month when Billed Yearly whereas for Zendesk Support Starts at $19/user/month when yearly.

        Some top alternatives to Dashly includes Conversica, Automat, ChatFunnels, Konverse AI, SupportChamp, ChatFlow247, Let's Connect, Qualified, Conversocial and Conversy.

        Some top alternatives to Zendesk Support includes Zoho Desk, Tidio Helpdesk, Deskero, Support Hub, HelpDesk, Desky, Help Scout, Salesforce Service Cloud, ReadyDesk, Sitehelpdesk, HESK and BoldDesk.

        Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].