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Compare Contexta360 vs Verint Speech Analytics

Overview

Key features

Pricing

Other Details

User reviews

Integratons

Media & Screenshots

Alternatives

Contexta360 - Speech Analytics Software

Contexta360

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Verint Speech Analytics - Speech Analytics Software

Verint Speech Analytics

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Overview
Affiliate Disclosure

Description

Contexta360, an advanced AI software, offers an affordable and user-friendly suite for businesses. It enhances speech analytics and quality management by seamlessly integrating with current ... Read More

Experience exceptional customer engagement with Verint Speech Analytics, the leading software for streamlining contact center operations. Harness the power of this advanced tool to convert ... Read More

Free Trial Availability
  • No free trial
  • No free trial
User Ratings

4.1

(16)
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Software Demo

Demo

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Features

Total Features

0 Features

10 Features

Unique Features

No features

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    Pricing

    Pricing Option
        Pricing Plans
        • Not Available
        • Not Available
        View detailed pricing
        View detailed pricing

        Other Details

        Organization Types supported
        • Large Enterprises
        • Small Business
        • Medium Business
        • Large Enterprises
        • Small Business
        • Medium Business
        Platforms Supported
        • Browser Based (Cloud)
        • Browser Based (Cloud)
        • Mobile - Android
        • Browser Based (Cloud)
        • Browser Based (Cloud)
        • Mobile - Android
        Modes of support
        • 24/7 (Live rep)
        • Business Hours
        • Online
        • 24/7 (Live rep)
        • Business Hours
        • Online
        API Support
        • Not Available
        • Available
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        Get Quote

        User Reviews

        User Ratings

        No reviews available for the product

        4.1

        (based on 16 reviews)
        Rating Distribution

        No reviews available for the product

        Excellent

        30

        Very Good

        12

        Good

        8

        Poor

        0

        Terible

        0

        Expert's Review generated by AI

        No Expert ai Review available for the product

        Verint Speech Analytics has garnered admiration for its user-friendly interface, enabling quick access to valuable insights for process improvement and policy studies. Users appreciate its ...Read more

        Pros and Cons

        • Easy to use interface with good navigation and transcription accuracy.

        • Quick access to information for process improvement and policy studies.

        • Ability to uncover insights easily, aiding various business units.

        • Helpful in identifying customer experience issues for improvement.

        • Powerful tool for searching keywords and making data-driven decisions.

        • Complexity of features may be challenging for new users without support.

        • Limited app and connector options in the Marketplace for enhanced functionalities.

        Positive Reviews

        No reviews available for the product

        No reviews available for the product

        Read reviews

        Integrations

        Integration with other apps
        Salesforce
        Salesforce

        4.3

        (31400 reviews)
        Microsoft Dynamics 365 for Sales
        Microsoft Dynamics 365 for Sales

        4

        (2319 reviews)
        SugarCRM Survey Rocket
        SugarCRM Survey Rocket

        4.4

        (88 reviews)

        No Integration information available.

        Customers

        Customers
        Vodafone

        Vodafone

        T-Mobile

        T-Mobile

        Otto

        Otto

        DHL

        DHL

        BMO

        BMO

        Carnival

        Carnival

        Media and Screenshots

        Screenshots
        Cloud-Plus-Detail

        3 Screenshots

        verint

        2 Screenshots

        Videos
        video-0

        5 Videos

        video-0

        1 Videos

        Alternatives

        Alternatives
        Sona.AI - Conversation Intelligence Software
        Sona.AI
        Observe.AI - Speech Analytics Software
        Observe.AI

        4.5

        Verint Speech Analytics - Speech Analytics Software
        Verint Speech Analytics

        4.1

        NeoSound Intelligence - Speech Analytics Software
        NeoSound Intelligence
        VoiceBase - Speech Analytics Software
        VoiceBase

        5

        Castel Explore - Speech Analytics Software
        Castel Explore

        Frequently Asked Questions (FAQs)

        Stuck on something? We're here to help with all the questions and answers in one place.

        Neither Contexta360 nor Verint Speech Analytics offers a free trial.

        Contexta360 is designed for Large Enterprises, Medium Business and Small Business.

        Verint Speech Analytics is designed for Large Enterprises, Medium Business and Small Business.

        Pricing details for both Contexta360 and Verint Speech Analytics are unavailable at this time. Contact the respective providers for more information.

        Some top alternatives to Contexta360 includes Sona.AI, Observe.AI, Verint Speech Analytics, SmartSpeech, Speechmate, SpeechText.AI and Saketa SharePoint Migrator.

        Some top alternatives to Verint Speech Analytics includes NeoSound Intelligence, VoiceBase, Castel Explore, SmartSpeech, Speechmate, Voyc, Whipnote and Saketa SharePoint Migrator.

        Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

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        9931 Corporate Campus Dr
        Louisville, Kentucky 40223, USA

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        9931 Corporate Campus Dr
        Louisville, Kentucky 40223, USA