spotsaas-logo
Get Listed

Compare contactSPACE vs Vonage Contact Center

Get Quote
Get Quote

Overview

Description

contactSPACE is cloud-based call center software that was built for contact centers that want more than basic telephony. It allows for tracking of highly complex case scenarios, and is the ... Read More

Vonage Contact Center is a powerful multichannel contact center operations software with sophisticated routing logic and built-in statistics, designed to boost the customer service ... Read More

Entry Level Pricing
  • Starts from $105
  • Not Available
Free Trial Availability
  • No free trial
  • No free trial
Spotsaas Score

8.8/10

Not Available

User Ratings

4.5

(1)
Get Quote
Get Quote

Software Demo

Demo

View demo

View demo

Features

Total Features

10 Features

0 Features

Unique Features

    No features

    Get Quote
    Get Quote

    Pricing

    Pricing Option
        Starting From
        • $105
        • Not Available
        Pricing Pans
        • Not Available
        • Not Available
        Pricing Pagecontactspace pricingvonage-contact-center pricing

        Other Details

        Organization Types supported
        • Medium Business
        • Large Enterprises
        • Small Business
        • Freelancers
        • Individuals
        • Medium Business
        • Large Enterprises
        • Small Business
        • Freelancers
        • Individuals
        Platforms Supported
        • Mobile - iOS
        • Browser Based (Cloud)
        • Mobile - Android
        • Installed - Mac
        • Installed - Windows
        • Browser Based (Cloud)
        • Mobile - iOS
        • Browser Based (Cloud)
        • Mobile - Android
        • Installed - Mac
        • Installed - Windows
        • Browser Based (Cloud)
        Modes of support
        • 24/7 (Live rep)
        • Business Hours
        • Online
        • 24/7 (Live rep)
        • Business Hours
        • Online
        API Support
        • Available
        • Available
        Get Quote
        Get Quote

        User Reviews

        User Ratings
        Rating Distribution

        Excellent

        1

        Very Good

        0

        Good

        0

        Poor

        0

        Terible

        0

        Excellent

        40

        Very Good

        26

        Good

        4

        Poor

        0

        Terible

        0

        Expert's Review generated by AI

        No Expert ai Review available for the product

        Vonage Contact Center, formerly known as NewVoiceMedia, shines as a user-friendly solution that seamlessly integrates with Salesforce, making it a solid choice for sales phone systems. Users ...Read more

        Pros and Cons
        • Seamless integration with Salesforce, enhancing workflow efficiency for sales teams.

        • Excellent customer service and support, providing prompt assistance and guidance during implementation.

        • Easy to use, intuitive interface, allowing smooth operation for businesses.

        • Reliable call connectivity and functionalities, such as SMS, chat, and call reporting.

        • Scalability and flexibility in adapting to changing business needs and growth.

        • Some users find the system too technical, suggesting a better user interface for improved usability.

        • Limited marketplace selection for additional apps and connectors, impacting advanced functionality options.

        Positive Reviews

        No reviews available for the product

        No reviews available for the product

        Customers

        Customers
        Skills Certified

        Skills Certified

        Ourtel

        Ourtel

        MonDial

        MonDial

        No Customers information available.

        Media and Screenshots

        Screenshots
        contactSPACE screenshot 1

        9 Screenshots

        No screenshots available.

        Videos
        video-0

        1 Videos

        video-0

        2 Videos

        Add to Compare

        Frequently Asked Questions (FAQs)

        Stuck on something? We're here to help with all the questions and answers in one place.

        Neither contactSPACE nor Vonage Contact Center offers a free trial.

        contactSPACE is designed for Individuals, Medium Business and Small Business.

        Vonage Contact Center is designed for Large Enterprises, Medium Business and Small Business.

        The starting price of contactSPACE begins at $105/User/Month, while pricing details for Vonage Contact Center are unavailable.

        Some top alternatives to contactSPACE includes Nextiva, TalkDesk, XCALLY, Dialer360, uContact, HoduCC, Call Center Studio, Dialpad Contact Center, Vonage Contact Center and RingCentral Contact Center.

        Some top alternatives to Vonage Contact Center includes FIVE CRM, uContact, Call Center Studio, Aircall, UJET, VCC Live, Zultys MXIE, ice Contact Center, RingCentral Contact Center and Focus Contact Center.

        Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].