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Compare Connect First vs TalkDesk vs Nextiva

Connect First - Call Center Software

Connect First

Discontinued

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Overview

Description

Connect First offers a cost-effective, enterprise-grade call center software solution for small businesses and remote workers who are seeking freedom to collaborate how they choose. With ... Read More

Talkdesk is the call center software that empowers businesses with a complete set of tools to self-manage their customer support and sales. They provide a smart, simple and affordable ... Read More

Entry Level Pricing
  • Not Available
  • Starts from $85 , monthly
Free Trial Availability
  • No free trial
  • No free trial
Spotsaas Score

9.8/10

User Ratings

4.4

(19)

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Features

Total Features

5 Features

10 Features

Unique Features

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      Pricing

      Pricing Option
          Starting From
          • Not Available
          • $85 , monthly
          Pricing Pans
          • Not Available
          Pricing Pageconnect-first pricingtalkdesk pricing

          Other Details

          Organization Types supported
          • Individuals
          • Large Enterprises
          • Medium Business
          • Small Business
          • Freelancers
          • Individuals
          • Large Enterprises
          • Medium Business
          • Small Business
          • Freelancers
          Platforms Supported
          • Browser Based (Cloud)
          • Mobile - Android
          • Mobile - iOS
          • Installed - Windows
          • Installed - Mac
          • Browser Based (Cloud)
          • Browser Based (Cloud)
          • Mobile - Android
          • Mobile - iOS
          • Installed - Windows
          • Installed - Mac
          • Browser Based (Cloud)
          Modes of support
          • 24/7 (Live rep)
          • Business Hours
          • Online
          • 24/7 (Live rep)
          • Business Hours
          • Online
          API Support
          • Available
          • Available

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          User Reviews

          User Ratings
          Rating Distribution

          Excellent

          13

          Very Good

          3

          Good

          2

          Poor

          1

          Terible

          0

          Excellent

          2055

          Very Good

          718

          Good

          137

          Poor

          20

          Terible

          32

          Expert's Review generated by AI

          No Expert ai Review available for the product

          Talkdesk has garnered positive reviews from users over the past year, showcasing its key strengths in providing an efficient and user-friendly phone system. Users praise its hands-off ...Read more

          Pros and Cons
          • Streamlined service delivery and improved customer experience by providing crucial context details instantly.

          • User-friendly interface with easy access and customization in reporting.

          • Quick and responsive technical support.

          • Effective monitoring of team performance and call metrics.

          • Easy integration with CRM systems for seamless operations.

          • Newcomers may find the rich features overwhelming without proper guidance.

          • Limited advanced functionality due to a restricted selection in the Marketplace.

          • Some users experienced occasional glitches and complexity in usage.

          Positive Reviews

          No reviews available for the product

          No reviews available for the product

          Negative Reviews

          No reviews available for the product

          No reviews available for the product

          Integrations

          Integration with other apps

          No Integration information available.

          Customers

          Customers

          No Customers information available.

          IBM

          IBM

          Peloton

          Peloton

          Stitch Fix

          Stitch Fix

          Media and Screenshots

          Screenshots
          screenshots

          4 Screenshots

          Zendesk Callbar

          5 Screenshots

          Videos

          No videos available.

          video-0

          3 Videos

          Alternatives

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          Frequently Asked Questions (FAQs)

          Stuck on something? We're here to help with all the questions and answers in one place.

          Neither Connect First nor TalkDesk offers a free trial.

          Connect First is designed for Large Enterprises, Medium Business and Small Business.

          TalkDesk is designed for Large Enterprises, Medium Business and Small Business.

          The starting price of TalkDesk begins at $85/user/month when monthly, while pricing details for Connect First are unavailable.

          Some top alternatives to Connect First includes Nextiva, TalkDesk, CallTools, Bright Pattern, CallHippo, CloudTalk, CircleLoop, eVoice, Call Center Studio and Freshdesk Contact Center (Formerly Freshcaller).

          Some top alternatives to TalkDesk includes Nextiva, Zendesk Talk, HoduCC, Call Center Studio, ClickDesk, Aircall, Dialpad Contact Center, VoxDesk, LeadDesk and Freshdesk Contact Center (Formerly Freshcaller).

          Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].