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Compare ChaseData vs TalkDesk vs Nextiva

ChaseData - Call Center Software
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Overview

Description

ChaseData Customer Relationship Management software is a call center solution that packages sales and marketing, order entry management, billing, and telecommunications capabilities into ... Read More

Talkdesk is the call center software that empowers businesses with a complete set of tools to self-manage their customer support and sales. They provide a smart, simple and affordable ... Read More

Entry Level Pricing
  • Starts from $89
  • Starts from $85 , monthly
Free Trial Availability
  • No free trial
Spotsaas Score

8.9/10

9.8/10

User Ratings
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Software Demo

Demo

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Features

Total Features

10 Features

10 Features

Unique Features
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      Pricing

      Pricing Option
          Starting From
          • $89
          • $85 , monthly
          Pricing Plans
          • Not Available

          Other Details

          Organization Types supported
          • Individuals
          • Large Enterprises
          • Medium Business
          • Small Business
          • Freelancers
          • Individuals
          • Large Enterprises
          • Medium Business
          • Small Business
          • Freelancers
          Platforms Supported
          • Browser Based (Cloud)
          • Mobile - Android
          • Mobile - iOS
          • Installed - Windows
          • Installed - Mac
          • Browser Based (Cloud)
          • Browser Based (Cloud)
          • Mobile - Android
          • Mobile - iOS
          • Installed - Windows
          • Installed - Mac
          • Browser Based (Cloud)
          Modes of support
          • 24/7 (Live rep)
          • Business Hours
          • Online
          • 24/7 (Live rep)
          • Business Hours
          • Online
          API Support
          • Available
          • Available
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          User Reviews

          User Ratings
          Rating Distribution

          Excellent

          40

          Very Good

          2

          Good

          2

          Poor

          0

          Terible

          0

          Excellent

          2055

          Very Good

          718

          Good

          137

          Poor

          20

          Terible

          32

          Expert's Review generated by AI

          DialedIn by ChaseData has garnered overwhelming positivity among users in the past 12 months. Users appreciate its user-friendly interface, reliable performance, and exceptional customer support. ...Read more

          Talkdesk has garnered positive reviews from users over the past year, showcasing its key strengths in providing an efficient and user-friendly phone system. Users praise its hands-off ...Read more

          Pros and Cons
          • Streamlined and user-friendly interface, making it easy to use.

          • Excellent customer support that is attentive, friendly, and always available.

          • Reliable and stable performance with minimal downtime, ensuring continuous operation.

          • Continuous software updates with the latest features, keeping the system up to date.

          • Effective call flow organization and management tools for monitoring and reporting.

          • Limited customization options and marketplace support for advanced functionalities.

          • Some users may find the richness of features overwhelming without proper guidance or support.

          • Streamlined service delivery and improved customer experience by providing crucial context details instantly.

          • User-friendly interface with easy access and customization in reporting.

          • Quick and responsive technical support.

          • Effective monitoring of team performance and call metrics.

          • Easy integration with CRM systems for seamless operations.

          • Newcomers may find the rich features overwhelming without proper guidance.

          • Limited advanced functionality due to a restricted selection in the Marketplace.

          • Some users experienced occasional glitches and complexity in usage.

          Positive Reviews

          No reviews available for the product

          No reviews available for the product

          Customers

          Customers

          No Customers information available.

          IBM

          IBM

          Peloton

          Peloton

          Stitch Fix

          Stitch Fix

          Media and Screenshots

          Screenshots

          No screenshots available.

          Zendesk Callbar

          5 Screenshots

          Videos
          video-0

          3 Videos

          video-0

          3 Videos

          Alternatives

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          Frequently Asked Questions (FAQs)

          Stuck on something? We're here to help with all the questions and answers in one place.

          ChaseData offers Free Trial, but TalkDesk does not.

          ChaseData is designed for Large Enterprises, Medium Business and Small Business.

          TalkDesk is designed for Large Enterprises, Medium Business and Small Business.

          Pricing for ChaseData Starts at $89/User/Month whereas for TalkDesk Starts at $85/user/month when monthly.

          Some top alternatives to ChaseData includes Nextiva, FIVE CRM, TalkDesk, Dialer360, Calabrio One, CallTools, HoduCC, Call Center Studio, TelebuHub and Vonage Contact Center.

          Some top alternatives to TalkDesk includes Nextiva, Zendesk Talk, HoduCC, Call Center Studio, ClickDesk, Aircall, Dialpad Contact Center, VoxDesk, LeadDesk and Freshdesk Contact Center (Formerly Freshcaller).

          Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].