spotsaas-logo
Get Listed

Compare ChaseData vs Calabrio One vs Nextiva

ChaseData - Call Center Software
Get Quote
Get Quote
Get Quote

Overview

Description

ChaseData Customer Relationship Management software is a call center solution that packages sales and marketing, order entry management, billing, and telecommunications capabilities into ... Read More

The Calabrio One call center software provides a centralized place to manage all your operations, increasing agent effectiveness and efficiency, while reducing operational costs. The open ... Read More

Entry Level Pricing
  • Starts from $89
  • Not Available
Free Trial Availability
  • No free trial
Spotsaas Score

8.9/10

8.5/10

User Ratings
Get Quote
Get Quote

Software Demo

Demo

View demo

Calabrio One has not given any software demo yet

If you're the owner of this profile, add your demo.Contact us

Features

Total Features

10 Features

6 Features

Unique Features
      Get Quote
      Get Quote

      Pricing

      Pricing Option
          Starting From
          • $89
          • Not Available
          Pricing Plans
          • Not Available
          • Not Available

          Other Details

          Organization Types supported
          • Individuals
          • Large Enterprises
          • Medium Business
          • Small Business
          • Freelancers
          • Individuals
          • Large Enterprises
          • Medium Business
          • Small Business
          • Freelancers
          Platforms Supported
          • Browser Based (Cloud)
          • Mobile - Android
          • Mobile - iOS
          • Installed - Windows
          • Installed - Mac
          • Browser Based (Cloud)
          • Browser Based (Cloud)
          • Mobile - Android
          • Mobile - iOS
          • Installed - Windows
          • Installed - Mac
          • Browser Based (Cloud)
          Modes of support
          • 24/7 (Live rep)
          • Business Hours
          • Online
          • 24/7 (Live rep)
          • Business Hours
          • Online
          API Support
          • Available
          • Not Available
          Get Quote
          Get Quote

          User Reviews

          User Ratings
          Rating Distribution

          Excellent

          40

          Very Good

          2

          Good

          2

          Poor

          0

          Terible

          0

          Excellent

          98

          Very Good

          51

          Good

          12

          Poor

          0

          Terible

          2

          Expert's Review generated by AI

          DialedIn by ChaseData has garnered overwhelming positivity among users in the past 12 months. Users appreciate its user-friendly interface, reliable performance, and exceptional customer support. ...Read more

          Calabrio ONE has truly transformed businesses with its powerful suite of features. Users have reported significant increases in ROI, streamlined scheduling processes, and enhanced decision-making ...Read more

          Pros and Cons
          • Streamlined and user-friendly interface, making it easy to use.

          • Excellent customer support that is attentive, friendly, and always available.

          • Reliable and stable performance with minimal downtime, ensuring continuous operation.

          • Continuous software updates with the latest features, keeping the system up to date.

          • Effective call flow organization and management tools for monitoring and reporting.

          • Limited customization options and marketplace support for advanced functionalities.

          • Some users may find the richness of features overwhelming without proper guidance or support.

          • **Automation**: Empowers better business decisions, enhances ROI, and improves employee engagement.

          • **User-Friendly**: Easy to use, simplifies scheduling, provides real-time updates, and helpful notifications.

          • **Data Utilization**: Facilitates recordings, transcriptions, analytics, and trend identification in calls.

          • **Customizability**: Tailors to workforce planning, forecasting, shift changes, and call volume analysis.

          • **Resourceful**: Offers a wealth of resources like webinars, user guides, and discussions for learning and support.

          • **Learning Curve**: Steep for new users, especially when accessing advanced features or customizations.

          • **Complexity**: Some areas, like reporting and data presentation, may lack customization options and may be time-consuming.

          • **Marketplace Limitations**: Restricted variety in additional apps and connectors, limiting advanced functionalities.

          Positive Reviews

          No reviews available for the product

          No reviews available for the product

          Integrations

          Integration with other apps

          No Integration information available.

          Media and Screenshots

          Screenshots

          No screenshots available.

          screenshots

          10 Screenshots

          Videos
          video-0

          3 Videos

          No videos available.

          Alternatives

          Add to Compare

          Compare similar softwares

          Frequently Asked Questions (FAQs)

          Stuck on something? We're here to help with all the questions and answers in one place.

          ChaseData offers Free Trial, but Calabrio One does not.

          ChaseData is designed for Large Enterprises, Medium Business and Small Business.

          Calabrio One is designed for Medium Business and Small Business.

          The starting price of ChaseData begins at $89/User/Month, while pricing details for Calabrio One are unavailable.

          Some top alternatives to ChaseData includes Nextiva, FIVE CRM, TalkDesk, Dialer360, Calabrio One, CallTools, HoduCC, Call Center Studio, TelebuHub and Vonage Contact Center.

          Some top alternatives to Calabrio One includes Nextiva, TalkDesk, XCALLY, CallTools, uContact, Call Center Studio, TelebuHub, Truly, RingCentral Contact Center, My Hotline and Mobcall.

          Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].