Compare Centreon vs Jira Service Desk vs Freshservice

Overview

Key features

Pricing

Other Details

User reviews

Integratons

Media & Screenshots

Alternatives

	Centreon (52) Get Quote Get Quote	Jira Service Desk (269) Get Quote Get Quote

Overview
Affiliate Disclosure

Description	Centreon is a comprehensive, proactive monitoring solution with powerful insights into complexities of IT structures, both local and in the cloud. This system helps companies make business ... Read More	Jira Service Desk software offers the features that companies need to successfully deliver service desk applications, including issue management, change management, knowledge management and ... Read More
Entry Level Pricing	Not Available	Starts from $10
Free Trial Availability	Get Free Trial	Get Free Trial
User Ratings	4.8 (105)	4.1 (1068)
	Get Quote	Get Quote

Software Demo

Demo	View demo	View demo

Pricing

Pricing Option
Starting From	Not Available	$10
Pricing Plans	Not Available	Not Available
	View detailed pricing	View detailed pricing

Other Details

Organization Types supported	Freelancers Large Enterprises Medium Business Small Business Individuals	Freelancers Large Enterprises Medium Business Small Business Individuals
Platforms Supported	Browser Based (Cloud) Mobile - Android Mobile - iOS Installed - Windows Installed - Mac Browser Based (Cloud)	Browser Based (Cloud) Mobile - Android Mobile - iOS Installed - Windows Installed - Mac Browser Based (Cloud)
Modes of support	24/7 (Live rep) Business Hours Online	24/7 (Live rep) Business Hours Online
API Support	Available	Available
	Get Quote	Get Quote

User Reviews

User Ratings	4.8 (based on 105 reviews)	4.1 (based on 1068 reviews)
Rating Distribution	Excellent 50 Very Good 1 Good 1 Poor 0 Terible 0	Excellent 133 Very Good 109 Good 21 Poor 5 Terible 1
Expert's Review generated by AI	Centreon has emerged as a reliable and efficient network monitoring tool, catering to the evolving needs of IT and network industries. Users appreciate its ability to accurately monitor devices ...Read more	No Expert ai Review available for the product
Pros and Cons	Accurately monitors devices for up and down statuses, with a remarkable alert system through GUI and email notifications. Extensive coverage of infrastructure-related issues, including new technologies like AIOps, with excellent support services. Offers the possibility to monitor network services from different angles, making changes easily on a single dashboard. Widely used and preferred in IT and network industries for monitoring network devices, providing real-time up and down status. Easy to use for proactive monitoring of network devices like routers, switches, and servers, with live uptime visibility. The tool may have a steep learning curve for beginners due to the complexity of its features and customizations, necessitating proper support. Limited selection in the Marketplace for additional apps and connectors, restricting the availability of advanced functionalities and integrations.
Positive Reviews	No reviews available for the product	No reviews available for the product
	Read reviews	Read reviews

Integrations

Integration with other apps	OTRS 2.5 (93 reviews) PagerDuty 4.5 (1748 reviews) Slack 4.5 (35011 reviews)	Jira 4.4 (17380 reviews) Trello 4.3 (34350 reviews) Confluence 4.1 (7140 reviews)

Customers

Customers	Accor Hotels Airbus Total	Domino's Airbnb Square

Media and Screenshots

Screenshots	5 Screenshots	5 Screenshots
Videos	1 Videos	1 Videos

Alternatives

Alternatives	Freshservice 4.4 ManageEngine ServiceDesk Plus 4.2 SolarWinds Service Desk 4.4	Freshservice 4.4 ManageEngine ServiceDesk Plus 4.2 SolarWinds Service Desk 4.4

Frequently Asked Questions (FAQs)

Stuck on something? We're here to help with all the questions and answers in one place.

Yes, both Centreon and Jira Service Desk offer a Free Trial.

Centreon is designed for Large Enterprises, Medium Business and Small Business.

Jira Service Desk is designed for Large Enterprises, Medium Business and Small Business.

The starting price of Jira Service Desk begins at $10One-Time Payment, while pricing details for Centreon are unavailable.

Some top alternatives to Centreon includes Freshservice, ManageEngine ServiceDesk Plus, SolarWinds Service Desk, Jira Service Desk, Symantec ServiceDesk, Halo Service Desk, InvGate Service Desk, IBM Control Desk, Micro Focus Service Manager, TOPdesk, Scopedesk and Checkmk.

Some top alternatives to Jira Service Desk includes Freshservice, ManageEngine ServiceDesk Plus, SolarWinds Service Desk, Mint Service Desk, Symantec ServiceDesk, Freshdesk, HelpDesk, ReadyDesk, Milldesk, HESK, Scopedesk and GLPI.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

Compare Centreon vs Jira Service Desk vs Freshservice

Centreon

Jira Service Desk

OverviewAffiliate Disclosure

Software Demo

Pricing

Other Details

User Reviews

Integrations

Customers

Media and Screenshots

Alternatives

Frequently Asked Questions (FAQs)

Overview
Affiliate Disclosure