spotsaas-logo
Get Listed

Compare Call Center Studio vs Zendesk Talk vs Nextiva

Get Quote
Zendesk Talk - Call Center Software
Get Quote
Get Quote

Overview

Description

The Call Center Studio software suite offers a complete call center solution that features CRM, ACD, real-time interactive voice response (IVR), and predictive dialing. Also included is a ... Read More

Zendesk Talk is a telephone triage application that integrates with Zendesk to streamline problem resolution and provide customers with personalized service. This flexible tool is ideal for ... Read More

Entry Level Pricing
  • Not Available
  • Starts from $9
Free Trial Availability
  • Free Trial available
Spotsaas Score

8.9/10

9.0/10

User Ratings

4.7

(83)

4.3

(39)
Get Quote
Get Quote

Software Demo

Demo

View demo

View demo

Features

Total Features

10 Features

10 Features

Unique Features
      Get Quote
      Get Quote

      Pricing

      Pricing Option
          Starting From
          • Not Available
          • $9
          Pricing Plans
          • Not Available
          • Not Available

          Other Details

          Organization Types supported
          • Individuals
          • Large Enterprises
          • Medium Business
          • Small Business
          • Freelancers
          • Individuals
          • Large Enterprises
          • Medium Business
          • Small Business
          • Freelancers
          Platforms Supported
          • Browser Based (Cloud)
          • Mobile - Android
          • Mobile - iOS
          • Installed - Windows
          • Installed - Mac
          • Browser Based (Cloud)
          • Browser Based (Cloud)
          • Mobile - Android
          • Mobile - iOS
          • Installed - Windows
          • Installed - Mac
          • Browser Based (Cloud)
          Modes of support
          • 24/7 (Live rep)
          • Business Hours
          • Online
          • 24/7 (Live rep)
          • Business Hours
          • Online
          API Support
          • Available
          • Available
          Get Quote
          Get Quote

          User Reviews

          User Ratings

          4.3

          (based on 39 reviews)

          Rating Distribution

          Excellent

          80

          Very Good

          0

          Good

          0

          Poor

          0

          Terible

          0

          Excellent

          0

          Very Good

          0

          Good

          0

          Poor

          0

          Terible

          0

          Expert's Review generated by AI

          Call Center Studio has proven to be a standout in the realm of call center solutions, as highlighted by its satisfied users. The software is lauded for its easy-to-use interface and quick, ...Read more

          No Expert ai Review available for the product

          Pros and Cons
          • Fast and effective technical support, providing instant solutions.

          • Simple and user-friendly interface, easy to navigate for all users.

          • Reliable dialer with excellent call quality, suitable for high call volumes.

          • Cost-effective solution with comprehensive features compared to competitors.

          • Fantastic support system with seamless onboarding process.

          • Lack of variety in the Marketplace for additional apps and connectors.

          • Some users find it overly simplistic, lacking in advanced customization options.

          Positive Reviews

          No reviews available for the product

          No reviews available for the product

          Integrations

          Integration with other apps

          No Integration information available.

          Customers

          Customers
          Vodafone

          Vodafone

          Fedex

          Fedex

          Volvo

          Volvo

          No Customers information available.

          Media and Screenshots

          Screenshots
          Admin

          6 Screenshots

          Voice channels

          2 Screenshots

          Videos
          video-0

          1 Videos

          video-0

          1 Videos

          Alternatives

          Add to Compare

          Frequently Asked Questions (FAQs)

          Stuck on something? We're here to help with all the questions and answers in one place.

          Yes, both Call Center Studio and Zendesk Talk offer a Free Trial.

          Call Center Studio is designed for Large Enterprises, Medium Business and Small Business.

          Zendesk Talk is designed for Individuals, Large Enterprises, Medium Business and Small Business.

          The starting price of Zendesk Talk begins at $9/User/Month, while pricing details for Call Center Studio are unavailable.

          Some top alternatives to Call Center Studio includes Nextiva, Zendesk Talk, TalkDesk, Novanet Cloud Contact Center, HoduCC, TelebuHub, Aircall, Dialpad Contact Center, CloudCall and Freshdesk Contact Center (Formerly Freshcaller).

          Some top alternatives to Zendesk Talk includes Nextiva, TalkDesk, uContact, HoduCC, Call Center Studio, TelebuHub, Zendesk Support, VoxDesk, Zendesk Chat and Freshdesk Contact Center (Formerly Freshcaller).

          Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].