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Compare Call Center Studio vs Dialpad Contact Center

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Overview

Description

The Call Center Studio software suite offers a complete call center solution that features CRM, ACD, real-time interactive voice response (IVR), and predictive dialing. Also included is a ... Read More

Dialpad is an AI-powered customer intelligence platform that is revolutionizing global collaboration. Dialpad AI Contact Center simplifies coaching, tracks adherence to best practices, and ... Read More

Entry Level Pricing
  • Not Available
  • Starts from $75
Free Trial Availability
Spotsaas Score

8.9/10

Not Available

User Ratings

4.7

(83)
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Software Demo

Demo

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Dialpad Contact Center has not given any software demo yet

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Features

Total Features

10 Features

0 Features

Unique Features

    No features

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    Pricing

    Pricing Option
        Starting From
        • Not Available
        • $75
        Pricing Pans
        • Not Available
        • Not Available
        Pricing Pagecall-center-studio pricingdialpad-contact-center pricing

        Other Details

        Organization Types supported
        • Medium Business
        • Large Enterprises
        • Small Business
        • Freelancers
        • Individuals
        • Medium Business
        • Large Enterprises
        • Small Business
        • Freelancers
        • Individuals
        Platforms Supported
        • Mobile - iOS
        • Browser Based (Cloud)
        • Mobile - Android
        • Installed - Mac
        • Installed - Windows
        • Browser Based (Cloud)
        • Mobile - iOS
        • Browser Based (Cloud)
        • Mobile - Android
        • Installed - Mac
        • Installed - Windows
        • Browser Based (Cloud)
        Modes of support
        • 24/7 (Live rep)
        • Business Hours
        • Online
        • 24/7 (Live rep)
        • Business Hours
        • Online
        API Support
        • Available
        • Not Available
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        User Reviews

        User Ratings
        Rating Distribution

        Excellent

        80

        Very Good

        0

        Good

        0

        Poor

        0

        Terible

        0

        Excellent

        31

        Very Good

        3

        Good

        0

        Poor

        1

        Terible

        0

        Expert's Review generated by AI

        Call Center Studio has proven to be a standout in the realm of call center solutions, as highlighted by its satisfied users. The software is lauded for its easy-to-use interface and quick, ...Read more

        No Expert ai Review available for the product

        Pros and Cons
        • Fast and effective technical support, providing instant solutions.

        • Simple and user-friendly interface, easy to navigate for all users.

        • Reliable dialer with excellent call quality, suitable for high call volumes.

        • Cost-effective solution with comprehensive features compared to competitors.

        • Fantastic support system with seamless onboarding process.

        • Lack of variety in the Marketplace for additional apps and connectors.

        • Some users find it overly simplistic, lacking in advanced customization options.

        Positive Reviews

        No reviews available for the product

        No reviews available for the product

        Integrations

        Integration with other apps

        No Integration information available.

        Customers

        Customers
        Vodafone

        Vodafone

        Fedex

        Fedex

        Volvo

        Volvo

        Wework

        Wework

        UBER

        UBER

        TED

        TED

        Media and Screenshots

        Screenshots
        Admin

        6 Screenshots

        Dialpad Contact Center

        3 Screenshots

        Videos
        video-0

        1 Videos

        No videos available.

        Alternatives

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        Frequently Asked Questions (FAQs)

        Stuck on something? We're here to help with all the questions and answers in one place.

        Yes, both Call Center Studio and Dialpad Contact Center offer a Free Trial.

        Call Center Studio is designed for Large Enterprises, Medium Business and Small Business.

        Dialpad Contact Center is designed for Large Enterprises, Medium Business and Small Business.

        The starting price of Dialpad Contact Center begins at $75/User/Month, while pricing details for Call Center Studio are unavailable.

        Some top alternatives to Call Center Studio includes Nextiva, Zendesk Talk, TalkDesk, Novanet Cloud Contact Center, HoduCC, TelebuHub, Aircall, Dialpad Contact Center, CloudCall and Freshdesk Contact Center (Formerly Freshcaller).

        Some top alternatives to Dialpad Contact Center includes Call Center Studio, UJET, Zultys MXIE, Callision, Voximplant Kit, ice Contact Center, VoiceIQ, RingCentral Contact Center and SmartSpeech.

        Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].