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Compare BMC Helix ITSM vs ManageEngine ServiceDesk Plus

Overview

Description

Helix is a Customer Management solution that provides organizations with a single platform to manage all customer interactions—from online service requests to out-of-the-box service desk ... Read More

ServiceDesk Plus provides IT departments the right tools, at the right time, to solve problems and keep the organization running smoothly. From 24x7 monitoring to ticketing systems for help ... Read More

Entry Level Pricing
  • Not Available
  • Not Available
Free Trial Availability
  • Free Trial available
  • Free Trial available
User Ratings

Features

Total Features

0 Features

6 Features

Unique Features

No features

    Pricing

    Pricing Option
        Starting From
        • Not Available
        • Not Available
        Pricing Pans
        • Not Available
        • Not Available
        Pricing Page

        Pricing information not available

        Pricing information not available

        Other Details

        Organization Types supported
        • Freelancers
        • Large Enterprises
        • Medium Business
        • Small Business
        • Individuals
        • Freelancers
        • Large Enterprises
        • Medium Business
        • Small Business
        • Individuals
        Platforms Supported
        • Browser Based (Cloud)
        • Mobile - Android
        • Mobile - iOS
        • Installed - Windows
        • Installed - Mac
        • Browser Based (Cloud)
        • Browser Based (Cloud)
        • Mobile - Android
        • Mobile - iOS
        • Installed - Windows
        • Installed - Mac
        • Browser Based (Cloud)
        Modes of support
        • 24/7 (Live rep)
        • Business Hours
        • Online
        • 24/7 (Live rep)
        • Business Hours
        • Online
        API Support
        • Available
        • Available

        User Reviews

        User Ratings

        3.8

        (based on 856 reviews)

        Rating Distribution

        Excellent

        0

        Very Good

        0

        Good

        0

        Poor

        0

        Terible

        0

        Excellent

        4

        Very Good

        6

        Good

        0

        Poor

        0

        Terible

        0

        Positive Reviews

        No reviews available for the product

        No reviews available for the product

        Integrations

        Integration with other apps

        No Integration information available.

        Customers

        Customers

        No Customers information available.

        ManageEngine ServiceDesk Plus_customers_0

        ManageEngine ServiceDesk Plus_customers_0

        ManageEngine ServiceDesk Plus_customers_1

        ManageEngine ServiceDesk Plus_customers_1

        ManageEngine ServiceDesk Plus_customers_2

        ManageEngine ServiceDesk Plus_customers_2

        Media and Screenshots

        Screenshots

        No screenshots available.

        ManageEngine ServiceDesk Plus Demo - Live dashboards

        16 Screenshots

        Videos
        video-0

        4 Videos

        video-0

        3 Videos

        Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].