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Compare BigCommerce vs tawk.to vs ZoomInfo Chat

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tawk.to - Live Chat Software
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Overview

Description

Bigcommerce is an ecommerce software platform for running an online store. Offering both hosted and self-hosted solutions so user can get up-and-running quickly, Bigcommerce ecommerce ... Read More

tawk.to, a free and user-friendly communication tool, allows businesses to engage with customers through chats and messages. It enables monitoring and responding to customer inquiries and ... Read More

Entry Level Pricing
  • Not Available
  • Not Available
Free Trial Availability
  • No free trial
  • No free trial
Spotsaas Score

9.6/10

9.7/10

User Ratings

3.7

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Software Demo

Demo

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Features

Total Features

20 Features

9 Features

Unique Features
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      Pricing

      Pricing Option
          Starting From
          • Not Available
          • Not Available
          Pricing Pans
          • Not Available
          • Not Available
          Pricing Page

          Pricing information not available

          Pricing information not available

          Other Details

          Organization Types supported
          • Medium Business
          • Large Enterprises
          • Small Business
          • Freelancers
          • Individuals
          • Medium Business
          • Large Enterprises
          • Small Business
          • Freelancers
          • Individuals
          Platforms Supported
          • Mobile - Android
          • Installed - Windows
          • Installed - Mac
          • Mobile - iOS
          • Browser Based (Cloud)
          • Mobile - Windows
          • Browser Based (Cloud)
          • Mobile - Android
          • Installed - Windows
          • Installed - Mac
          • Mobile - iOS
          • Browser Based (Cloud)
          • Mobile - Windows
          • Browser Based (Cloud)
          Modes of support
          • 24/7 (Live rep)
          • Business Hours
          • Online
          • 24/7 (Live rep)
          • Business Hours
          • Online
          API Support
          • Available
          • Available
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          User Reviews

          User Ratings

          No Reviews

          No reviews available for the product

          Rating Distribution

          No Reviews

          No reviews available for the product

          Excellent

          176

          Very Good

          48

          Good

          6

          Poor

          8

          Terible

          36

          Expert's Review generated by AI

          BigCommerce shines as a comprehensive ecommerce platform with a plethora of strengths. Users appreciate its intuitive site-building tools, robust product management capabilities, and seamless ...Read more

          Tawk.to has garnered mixed reviews over the past year, showcasing a diverse range of experiences. Despite some criticisms, there are notable strengths to highlight. Users appreciate the ...Read more

          Pros and Cons
          • Intuitive and easy to use, even for non-developers.

          • Excellent customer service and support.

          • Robust product management tools and customizable themes.

          • Seamless integration with various third-party applications.

          • Fast and responsive support available.

          • Limited selection in Marketplace for additional apps and connectors.

          • Some aspects like product categories can be complicated to set up.

          • Richness of features can be overwhelming for newcomers without proper support.

          • User-friendly and cost-effective, offering easy setup and customization options.

          • Provides real-time engagement with customers, valuable insights, and automation features.

          • Integrates well with multiple websites, allowing seamless communication and quick responses.

          • Offers a robust free plan with an automation bot and 24/7 support team-like functionality.

          • Customizable to fit various needs, integrating knowledgebase and canned quick replies.

          • Inconsistent customer support and difficulty in obtaining refunds, especially after canceling services.

          • Some crashing issues reported in the Android app, while the PC version works well.

          • Limited customizability for widget implementation to match website themes.

          Positive Reviews

          No reviews available for the product

          No reviews available for the product

          Negative Reviews

          No reviews available for the product

          No reviews available for the product

          Customers

          Customers
          Twirly Girl

          Twirly Girl

          Woolrich

          Woolrich

          Spearmint LOVE

          Spearmint LOVE

          No Customers information available.

          Media and Screenshots

          Screenshots
          BigCommerce_Screenshot 1

          7 Screenshots

          Dashboard

          4 Screenshots

          Videos
          video-0

          3 Videos

          video-0

          4 Videos

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          Frequently Asked Questions (FAQs)

          Stuck on something? We're here to help with all the questions and answers in one place.

          Neither BigCommerce nor tawk.to offers a free trial.

          BigCommerce is designed for Large Enterprises, Medium Business and Small Business.

          tawk.to is designed for Large Enterprises, Medium Business and Small Business.

          Pricing details for both BigCommerce and tawk.to are unavailable at this time. Contact the respective providers for more information.

          Some top alternatives to BigCommerce includes Squarespace, SimpleShop, CS-Cart, WooCommerce, Shopify Plus, Square Ecommerce, Shopify, Shopnix, Magento Open Source and Square Online Store.

          Some top alternatives to tawk.to includes ZoomInfo Chat, LiveAgent, LiveChat, Tidio Chat, Crisp, MyLiveChat, Zendesk Chat, Intercom, Smartchat, JivoChat and Let's Connect.

          Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].