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Compare AnyDesk vs HaloITSM vs Freshservice

AnyDesk
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HaloITSM - Service Desk Software
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Overview

Description

AnyDesk is a software that allows you access to your computer from anywhere in the world, as if you are sitting directly in front of it. It works via the Internet and therefore requires no ... Read More

HaloITSM helps businesses better serve their customers with reliable IT services. Our white label platform offers the ability to enhance your brand visibility. Through this software, teams ... Read More

Entry Level Pricing
  • Not Available
  • Not Available
Free Trial Availability
  • No free trial
  • Free Trial available
Spotsaas Score

9.0/10

Not Available

User Ratings

4.6

(83)
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Software Demo

Demo

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Features

Total Features

5 Features

0 Features

Unique Features

    No features

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    Pricing

    Pricing Option
        Starting From
        • Not Available
        • Not Available
        Pricing Plans
        • Not Available
        • Not Available

        Other Details

        Organization Types supported
        • Freelancers
        • Large Enterprises
        • Medium Business
        • Small Business
        • Individuals
        • Freelancers
        • Large Enterprises
        • Medium Business
        • Small Business
        • Individuals
        Platforms Supported
        • Browser Based (Cloud)
        • Mobile - Android
        • Mobile - iOS
        • Installed - Windows
        • Installed - Mac
        • Browser Based (Cloud)
        • Browser Based (Cloud)
        • Mobile - Android
        • Mobile - iOS
        • Installed - Windows
        • Installed - Mac
        • Browser Based (Cloud)
        Modes of support
        • 24/7 (Live rep)
        • Business Hours
        • Online
        • 24/7 (Live rep)
        • Business Hours
        • Online
        API Support
        • Available
        • Available
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        User Reviews

        User Ratings
        Rating Distribution

        Excellent

        748

        Very Good

        65

        Good

        7

        Poor

        3

        Terible

        15

        Excellent

        16

        Very Good

        0

        Good

        0

        Poor

        0

        Terible

        0

        Expert's Review generated by AI

        AnyDesk is a standout PC control-sharing application that stands out due to its exceptional ease of use and blazing fast performance. Users love its seamless connectivity and simple setup ...Read more

        HaloITSM has gained significant praise over the past 12 months, with users highlighting its sleek design, speed, and continuous evolution as standout features. The customer service and ...Read more

        Pros and Cons
        • Easy to use, with an intuitive interface and quick setup, suitable for both tech-savvy users and beginners.

        • Offers fast and responsive remote desktop connection, aiding in troubleshooting and file sharing.

        • Allows for remote support and access with password protection, enhancing security.

        • Lightweight software with compatibility across various devices and operating systems.

        • Provides a seamless experience for remote work, training, and support, enhancing productivity.

        • Inconsistent connectivity issues may result in dropped connections or lag, requiring a stable internet connection for optimal performance.

        • Limited capabilities for unsupervised remote access configuration, which can be complex for some users.

        • Occasional delays in establishing connections, impacting efficiency for time-sensitive tasks.

        • Modern interface that is easy to use and navigate.

        • Excellent technical support and responsiveness to user feedback.

        • Customizable features that cater to various business needs.

        • Quick and seamless migration to cloud-based version.

        • Value for money compared to other ITSM solutions.

        • Some settings can be challenging to find due to high level of customization.

        • Limited documentation for certain features, requiring frequent engagement with support.

        • Complexity in setting up certain functions.

        Positive Reviews

        No reviews available for the product

        No reviews available for the product

        Integrations

        Integration with other apps

        No Integration information available.

        Customers

        Customers

        No Customers information available.

        NHS

        NHS

        Siemens

        Siemens

        AkzoNobel

        AkzoNobel

        Media and Screenshots

        Screenshots
        AnyDesk screenshot

        5 Screenshots

        Self Service Portal screenshot

        5 Screenshots

        Videos
        video-0

        3 Videos

        video-0

        3 Videos

        Frequently Asked Questions (FAQs)

        Stuck on something? We're here to help with all the questions and answers in one place.

        HaloITSM offers Free Trial, but AnyDesk does not.

        AnyDesk is designed for Freelancers, Medium Business and Small Business.

        HaloITSM is designed for Large Enterprises, Medium Business and Small Business.

        Pricing details for both AnyDesk and HaloITSM are unavailable at this time. Contact the respective providers for more information.

        Some top alternatives to AnyDesk includes NinjaOne (NinjaRMM), RemotePC, TeamViewer, VNC Connect, Dameware Mini Remote Control, DeskRoll, AeroAdmin, FixMe.IT, Zoho Vault, WorkDesk and Parsec for Teams.

        Some top alternatives to HaloITSM includes Freshservice, ManageEngine ServiceDesk Plus, SolarWinds Service Desk, Jira Service Desk, Halo Service Desk, IBM Control Desk, Freshdesk, HelpDesk, Salesforce Service Cloud, ReadyDesk, Sitehelpdesk and ServiceNow Customer Service Management.

        Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].