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Compare ALVAO Service Desk vs Deskero vs Zoho Desk vs Zendesk Support

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Deskero - Help Desk Software
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Overview

Description

ALVAO Service Desk is a powerful tool for internal service teams, designed for ease of use and fostering effective communication. This software solution enables companies to gain an ... Read More

Deskero is a powerful help desk software that keeps workflows simple and intuitive thanks to the push of a button. Powerful tools taken from experts at Deskero Technologies will enable to ... Read More

Entry Level Pricing
  • Starts from $3
  • Starts from $9 , Billed Yearly
Free Trial Availability
  • Free Trial available
Spotsaas Score

Not Available

9.0/10

User Ratings

4.6

(24)

4.3

(63)
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Software Demo

Demo

ALVAO Service Desk has not given any software demo yet

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Features

Total Features

0 Features

15 Features

Unique Features

No features

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    Pricing

    Pricing Option
        Starting From
        • $3
        • $9 , Billed Yearly
        Pricing Pans
        • Not Available
        • Grow

          • Social network ticketing

          • Automatic assignment

          • Live chat

          Show more +

        • Business

          • Complete multi-channel

          • Ticket assignment rules

          • Chat & feedback widget

          Show more +

        • Premium

          • Multi-brand management

          • Time tracking

          • Extended business & logic rules

          Show more +

        Pricing Pagealvao-service-desk pricingdeskero pricing

        Other Details

        Organization Types supported
        • Large Enterprises
        • Medium Business
        • Small Business
        • Freelancers
        • Individuals
        • Large Enterprises
        • Medium Business
        • Small Business
        • Freelancers
        • Individuals
        Platforms Supported
        • Browser Based (Cloud)
        • Mobile - Android
        • Mobile - iOS
        • Installed - Mac
        • Installed - Windows
        • Mobile - Windows
        • Mobile - BlackBerry
        • Browser Based (Cloud)
        • Browser Based (Cloud)
        • Mobile - Android
        • Mobile - iOS
        • Installed - Mac
        • Installed - Windows
        • Mobile - Windows
        • Mobile - BlackBerry
        • Browser Based (Cloud)
        Modes of support
        • 24/7 (Live rep)
        • Business Hours
        • Online
        • 24/7 (Live rep)
        • Business Hours
        • Online
        API Support
        • Available
        • Available
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        User Reviews

        User Ratings
        Rating Distribution

        Excellent

        19

        Very Good

        8

        Good

        0

        Poor

        0

        Terible

        0

        Excellent

        37

        Very Good

        30

        Good

        3

        Poor

        0

        Terible

        0

        Expert's Review generated by AI

        ALVAO Service Desk has garnered positive feedback for various reasons over the past year. Users appreciate its user-friendly design and intuitive interface, making it easy for both specialists ...Read more

        No Expert ai Review available for the product

        Pros and Cons
        • Easy to use service desk with all necessary features for incident, problem, and service management.

        • Intuitive interface and user-friendly design that enhances user experience.

        • Integration capabilities with popular platforms like Teams, Zabbix, and Azure DevOps for time-saving workflows.

        • Quick overview of workload and streamlined communication with users.

        • Efficient ticket management system with flexible configuration options.

        • Knowledge base and integration with certain tools like TeamViewer could be improved.

        • Some users find advanced features underutilized or complex to configure without additional training.

        • Limited customization options for the graphical interface.

        No pros or cons available for the product

        Positive Reviews

        No reviews available for the product

        No reviews available for the product

        Integrations

        Integration with other apps

        No Integration information available.

        Customers

        Customers
        HARTMANN

        HARTMANN

        LINET

        LINET

        Smartwings

        Smartwings

        WConsulting

        WConsulting

        AES

        AES

        Verso

        Verso

        Media and Screenshots

        Screenshots
        Monitor Addin

        6 Screenshots

        No screenshots available.

        Videos

        No videos available.

        video-0

        1 Videos

        Frequently Asked Questions (FAQs)

        Stuck on something? We're here to help with all the questions and answers in one place.

        Yes, both ALVAO Service Desk and Deskero offer a Free Trial.

        ALVAO Service Desk is designed for Large Enterprises, Medium Business and Small Business.

        Deskero is designed for Freelancers, Large Enterprises, Medium Business and Small Business.

        Pricing for ALVAO Service Desk Starts at $3/User/Month whereas for Deskero Starts at $9/User/Month when Billed Yearly.

        Some top alternatives to ALVAO Service Desk includes Apptivo, Freshservice, ManageEngine ServiceDesk Plus, SolarWinds Service Desk, Jira Service Desk, Halo Service Desk, Deskero, Desky, Faveo HELPDESK, EvantoDesk, Sitehelpdesk and AzureDesk.

        Some top alternatives to Deskero includes Zoho Desk, Zendesk Support, ManageEngine ServiceDesk Plus, Freshservice, Freshdesk, Teamwork Desk, SeamlessDesk, HelpDesk, SysAid, Jitbit Helpdesk, Desky, ReadyDesk, Trakdesk, LabiDesk, DeskXpand and BoldDesk.

        Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].