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Compare Aloware vs VICIdial

Aloware - Contact Center Operations Software
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VICIdial - Contact Center Operations Software
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Overview

Description

Aloware is a contact center solution that help customers manage their operations better. Aloware enables Contact Centers to record and track the performance of calls, agents and other ... Read More

VICIdial is enterprise class contact center software that delivers an intuitive solution for small, medium, and large contact centers. VICIdial supports blended contact center operations ... Read More

Entry Level Pricing
  • Starts from $250
  • Not Available
Free Trial Availability
  • No free trial
  • No free trial
User Ratings

4.4

(44)
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Software Demo

Demo

Pricing

Pricing Option
      Starting From
      • $250
      • Not Available
      Pricing Plans
      • Not Available
      • Not Available

      Other Details

      Organization Types supported
      • Medium Business
      • Large Enterprises
      • Small Business
      • Freelancers
      • Individuals
      • Medium Business
      • Large Enterprises
      • Small Business
      • Freelancers
      • Individuals
      Platforms Supported
      • Mobile - iOS
      • Browser Based (Cloud)
      • Mobile - Android
      • Installed - Mac
      • Installed - Windows
      • Browser Based (Cloud)
      • Mobile - iOS
      • Browser Based (Cloud)
      • Mobile - Android
      • Installed - Mac
      • Installed - Windows
      • Browser Based (Cloud)
      Modes of support
      • 24/7 (Live rep)
      • Business Hours
      • Online
      • 24/7 (Live rep)
      • Business Hours
      • Online
      API Support
      • Available
      • Not Available
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      User Reviews

      User Ratings
      Rating Distribution

      Excellent

      249

      Very Good

      11

      Good

      5

      Poor

      1

      Terible

      0

      Excellent

      28

      Very Good

      6

      Good

      3

      Poor

      3

      Terible

      0

      Positive Reviews

      No reviews available for the product

      No reviews available for the product

      Negative Reviews

      No reviews available for the product

      No reviews available for the product

      Integrations

      Media and Screenshots

      Screenshots
      screenshots

      7 Screenshots

      Admin Summary

      10 Screenshots

      Videos
      video-0

      2 Videos

      video-0

      2 Videos

      Frequently Asked Questions (FAQs)

      Stuck on something? We're here to help with all the questions and answers in one place.

      Neither Aloware nor VICIdial offers a free trial.

      Aloware is designed for Medium Business and Small Business.

      VICIdial is designed for Large Enterprises, Medium Business and Small Business.

      The starting price of Aloware begins at $250/Month, while pricing details for VICIdial are unavailable.

      Some top alternatives to Aloware includes TalkDesk, XCALLY, uContact, Call Center Studio, CallFire, Aircall, Dialpad Contact Center, ice Contact Center, VoiceIQ and Vonage Contact Center.

      Some top alternatives to VICIdial includes Dialer360, PrimoDialler, Novanet Cloud Contact Center, HoduCC, ChaseData, Call Center Studio, Dialpad Contact Center, Vonage Contact Center, CallCenterHosting Predictive Dialer and Freshdesk Contact Center (Formerly Freshcaller).

      Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].