Compare Alemba Service Manager vs ManageEngine ServiceDesk Plus

Overview

Key features

Pricing

Other Details

User reviews

Integratons

Media & Screenshots

Alternatives

	Alemba Service Manager (63) Get Quote Get Quote	ManageEngine ServiceDesk Plus (150) Get Quote Get Quote

Overview
Affiliate Disclosure

Description	Alemba Service Manager is designed to help departments, such as HR and Facilities, provide users with better services and a seamless experience. Trusted by countless enterprise-level ... Read More	ServiceDesk Plus provides IT departments the right tools, at the right time, to solve problems and keep the organization running smoothly. From 24x7 monitoring to ticketing systems for help ... Read More
Free Trial Availability	No free trial	Free Trial available
User Ratings	3.8 (72)	4.2 (351)
	Get Quote	Get Quote

Software Demo

Demo	Alemba Service Manager has not given any software demo yet If you're the owner of this profile, add your demo.Contact us	View demo

Features

Total Features	0 Features	6 Features
Unique Features	No features
	Get Quote	Get Quote

Pricing

Pricing Option
Pricing Plans	Not Available	Not Available
	View detailed pricing	View detailed pricing

Other Details

Organization Types supported	Freelancers Large Enterprises Medium Business Small Business Individuals	Freelancers Large Enterprises Medium Business Small Business Individuals
Platforms Supported	Browser Based (Cloud) Mobile - Android Mobile - iOS Installed - Windows Installed - Mac Browser Based (Cloud)	Browser Based (Cloud) Mobile - Android Mobile - iOS Installed - Windows Installed - Mac Browser Based (Cloud)
Modes of support	24/7 (Live rep) Business Hours Online	24/7 (Live rep) Business Hours Online
API Support	Available	Available
	Get Quote	Get Quote

User Reviews

User Ratings	3.8 (based on 72 reviews)	4.2 (based on 351 reviews)
Rating Distribution	Excellent 30 Very Good 26 Good 6 Poor 0 Terible 1	Excellent 88 Very Good 50 Good 10 Poor 1 Terible 1
Expert's Review generated by AI	Having analyzed recent user feedback on Alemba Service Manager, it's evident that the product boasts several strengths. Users appreciate the dashboard view for its customization options and time ...Read more	No Expert ai Review available for the product
Pros and Cons	Provides user-friendly dashboard view with customization options. Integrates well with Active Directory, offering detailed information. Capable of automating ticket routing and notifications, saving time and reducing manual effort. Easy reporting on incident management and service requests. Enables remote access and control of virtualized servers. Lack of modern features like AI integration and knowledge base integration in older versions. Some sluggish performance in the web interface. Instances of software crashing and being confusing to use.
Positive Reviews	No reviews available for the product	No reviews available for the product
Negative Reviews	No reviews available for the product	No reviews available for the product
	Read reviews	Read reviews

Integrations

Integration with other apps	No Integration information available.	Jira 4.4 (17380 reviews) Microsoft Teams 4.3 (32097 reviews) Zoho Flow 4 (18 reviews)

Customers

Customers	NHS Daimler Sony	ManageEngine ServiceDesk Plus_customers_0 ManageEngine ServiceDesk Plus_customers_1 ManageEngine ServiceDesk Plus_customers_2

Media and Screenshots

Screenshots	No screenshots available.	16 Screenshots
Videos	No videos available.	3 Videos

Alternatives

Alternatives	Freshservice 4.4 ManageEngine ServiceDesk Plus 4.2 SolarWinds Service Desk 4.4	SolarWinds Service Desk 4.4 Jira Service Desk 4.1 Symantec ServiceDesk 4

Frequently Asked Questions (FAQs)

Stuck on something? We're here to help with all the questions and answers in one place.

ManageEngine ServiceDesk Plus offers Free Trial, but Alemba Service Manager does not.

Alemba Service Manager is designed for Large Enterprises, Medium Business and Small Business.

ManageEngine ServiceDesk Plus is designed for Large Enterprises, Medium Business and Small Business.

Pricing details for both Alemba Service Manager and ManageEngine ServiceDesk Plus are unavailable at this time. Contact the respective providers for more information.

Some top alternatives to Alemba Service Manager includes Freshservice, ManageEngine ServiceDesk Plus, SolarWinds Service Desk, Jira Service Desk, Halo Service Desk, IBM Control Desk, HelpDesk, TOPdesk, Milldesk, Sitehelpdesk and Help Desk Premier.

Some top alternatives to ManageEngine ServiceDesk Plus includes SolarWinds Service Desk, Jira Service Desk, Symantec ServiceDesk, Freshdesk, Zoho Desk, HelpDesk, ReadyDesk, Sitehelpdesk, Help Desk Premier and Scopedesk.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

Compare Alemba Service Manager vs ManageEngine ServiceDesk Plus

Alemba Service Manager

ManageEngine ServiceDesk Plus

OverviewAffiliate Disclosure

Software Demo

Features

Pricing

Other Details

User Reviews

Integrations

Customers

Media and Screenshots

Alternatives

Frequently Asked Questions (FAQs)

Overview
Affiliate Disclosure