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Compare Act! vs Zoho CRM vs Thryv vs Salesforce Sales Cloud

Overview

Description

Act! CRM Software's powerful and simple interface makes it easy to use for both desktop and mobile devices. With Act! Automatic reminders help keep you organized, keeping you up-to-date ... Read More

Zoho CRM is a cloud-based customer relationship management (CRM) software designed to help businesses of all sizes streamline sales, marketing, and customer support in one platform. It ... Read More

Entry Level Pricing
  • Starts from $30
  • Starts from $9 , yearly
Free Trial Availability
  • Free Trial available
Spotsaas Score

9.1/10

9.8/10

User Ratings
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Software Demo

Demo

View demo

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Features

Total Features

10 Features

47 Features

Unique Features
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      Pricing

      Pricing Option
          Starting From
          • $30
          • $9 , yearly
          Pricing Plans
          • Not Available
          • Standard

            $15

            /user/month

            • All the essentials:

            • Mass email

            • Custom modules

            Show more +

          • Professional

            $25

            /user/month

            • Everything in Standard +

            • Blueprint

            • CPQ

            Show more +

          • Enterprise

            $35

            /user/month

            • Everything in Professional +

            • Zia — AI assistant

            • Territory management

            Show more +

          • Browse all pricing plans

          Other Details

          Organization Types supported
          • Large Enterprises
          • Medium Business
          • Small Business
          • Freelancers
          • Individuals
          • Large Enterprises
          • Medium Business
          • Small Business
          • Freelancers
          • Individuals
          Platforms Supported
          • Browser Based (Cloud)
          • Mobile - Android
          • Mobile - iOS
          • Installed - Windows
          • Installed - Mac
          • Browser Based (Cloud)
          • Browser Based (Cloud)
          • Mobile - Android
          • Mobile - iOS
          • Installed - Windows
          • Installed - Mac
          • Browser Based (Cloud)
          Modes of support
          • 24/7 (Live rep)
          • Business Hours
          • Online
          • 24/7 (Live rep)
          • Business Hours
          • Online
          API Support
          • Available
          • Available
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          User Reviews

          User Ratings
          Rating Distribution

          Excellent

          201

          Very Good

          82

          Good

          47

          Poor

          12

          Terible

          26

          Excellent

          1257

          Very Good

          833

          Good

          238

          Poor

          69

          Terible

          74

          Expert's Review generated by AI

          Act! CRM has proven itself to be a robust and reliable tool for businesses, particularly small to medium-sized enterprises, over its long history in the market. Many longtime users commend its ...Read more

          Zoho CRM has emerged as a versatile and user-friendly solution designed to cater to businesses of all sizes. Its strength lies in its seamless customization options, intuitive interface, and ...Read more

          Pros and Cons
          • Comprehensive integration capabilities, seamlessly syncing with tools like Outlook, phone systems, and other marketing software.

          • High degree of customization, allowing users to tailor layouts and features to meet specific business needs.

          • Intuitive and user-friendly interface, enabling efficient navigation for beginners and offering quick access to critical data.

          • Robust contact and customer management, allowing centralized storage of all client interactions, emails, appointments, and history.

          • Powerful automation features to streamline email campaigns, reminders, and task scheduling, saving time and boosting productivity.

          • Difficulty in troubleshooting and resolving technical issues; reliance on paid support can be costly and inaccessible at off hours.

          • Updates and upgrades can be disruptive, creating compatibility or stability issues for some users.

          • Limited modern design in the interface and cloud-based functionality, making the software feel outdated compared to competitors.

          • Easy to use with an intuitive interface requiring minimal technical expertise.

          • Highly customizable workflows, fields, and dashboards to adapt to specific business needs.

          • Cost-effective solution with a strong return on investment, ideal for small to medium-sized businesses (SMBs).

          • Streamlines operations by automating tasks like lead management, reminders, and communications tracking.

          • Strong integration capabilities with third-party tools (e.g., G Suite, Tableau, Power BI) and other Zoho apps in one seamless ecosystem.

          • Limited scalability and depth for larger businesses with more complex requirements.

          • Marketplace offers fewer advanced apps or connectors compared to competitors.

          • Initial setup and customization can be overwhelming without proper guidance for some users.

          Positive Reviews

          No reviews available for the product

          No reviews available for the product

          Customers

          Customers
          TSD Groep

          TSD Groep

          LMT Mercer Group

          LMT Mercer Group

          The Sherman Sheet

          The Sherman Sheet

          Amazon

          Amazon

          EuroKids

          EuroKids

          HotStar

          HotStar

          Media and Screenshots

          Screenshots

          No screenshots available.

          CRM bot teams up zia

          4 Screenshots

          Videos
          video-0

          5 Videos

          video-0

          1 Videos

          Frequently Asked Questions (FAQs)

          Stuck on something? We're here to help with all the questions and answers in one place.

          Yes, both Act! and Zoho CRM offer a Free Trial.

          Act! is designed for Freelancers, Medium Business and Small Business.

          Zoho CRM is designed for Freelancers, Large Enterprises, Medium Business and Small Business.

          Pricing for Act! Starts at $30/User/Month whereas for Zoho CRM Starts at $9/user/month when yearly.

          Some top alternatives to Act! includes Thryv, Salesforce Sales Cloud, monday sales CRM by monday.com, Pipedrive, Zoho CRM, Vendasta, ClickUp, Freshsales, Claritysoft, SalesCRM, SalesLab CRM, SimpleCRM, FreeCRM, Client Book CRM, webCRM, CAS CRM, SalesPro CRM and LOGICRM.

          Some top alternatives to Zoho CRM includes Thryv, Salesforce Sales Cloud, monday sales CRM by monday.com, Pipedrive, Vendasta, Zoho One, Hubspot Marketing Hub, Freshsales, Salesforce, HubSpot CRM, Microsoft Dynamics 365 for Sales, LeadSquared CRM, SalesCRM, SimpleCRM and Zoho CRM Plus.

          Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].