List of Call Center Software

Product Description

Phonon Call Center Software connects your call center with the customer relationship management (CRM) solution of your choice. Using a single platform, Phonon enables you to handle your incoming call volume in real-time. Easily route calls to the right queue, agent, or even RCC. Standard ...

Product Description

The primo dialer software will help any call center become more productive and efficient. Manage your leads, prospects, email campaigns, tasks and notes all from a central location on your desktop. Easily reschedule appointments, use the built-in lead routing features to assign calls to agents, ...

Product Description

Xcally call center software connects your agents and your business more efficiently and effectively. With custom customer context, advanced metrics, and a simple-to-use interface, Xcally provides an all-inclusive program that helps make your business even more productive than before. This ...

Product Description

Knowlarity’s cloud-based solutions offer a secure, flexible, and automated platform that aids in digitizing a distributed workforce to run businesses across geographical boundaries. Deliver explicit customer experiences on multiple channels like Voice, Messaging, Video, and AI embedded tools ...

Product Description

Freshcaller Call Center Software integrates a call center management system (CCM), CRM and customer self-service (CSS). It is a software that manages and follows customer calls, supports self-service applications and provides detailed customer information.

Product Description

mySQM's revolutionary customer service QA software was designed with one goal in mind - to help call center agents deliver a high quality customer experience. This intuitive tool provides agents with real-time feedback, quality assurance, coaching and recognition giving managers a helpful ...

Product Description

The Vert-Age dialer is an innovative call center solution that allows agents to vertically monitor their progress during each day. It acts as a software tool and can be used in conjunction with virtually any phone system. This vertical dialing software is ideal for help desks, travel agencies, ...

Product Description

YakoVoice is the next-generation unified communication, customer engagement and call center solution. YakoVoice continues to change the way companies serve agents and customers. Using YakoVoice's unique Automated Call Distribution (ACD), agents are dispatched based on service level agreements. ...

Product Description

Close stands as a sales engagement CRM tailored to assist SMBs in converting more leads to revenue. They are committed to fostering future-forward businesses: nimble, intelligent teams operating remotely. For tech-savvy teams aiming to grow without the hefty costs of enterprise software, Close ...

Product Description

The Calabrio One call center software provides a centralized place to manage all your operations, increasing agent effectiveness and efficiency, while reducing operational costs. The open architecture and XML data standards make the Calabrio platform flexible enough to do one-off integrations ...

Product Description

TCN Operator is a comprehensive call center solution that unifies and optimizes customer support experiences. With its no-contract promise, TCN’s cloud-based platform can be tailored to suit the needs of call centers. Powering billions of consumer and agent interactions annually, the service ...

Product Description

Discover a revolutionary call center software, VoxDesk, designed to streamline your business operations and improve customer experience. Boost your call connects with advanced features like pre-recorded soundboards, automated voicemails, and customized call disposition. The powerful dialer with ...

Product Description

HoduCC - The call center software for Cloud Contact Centers, hosted in the cloud, including customer web chat, live chat.  HoduCC software can provide automated live chat with first line of support agents, in combination with advanced multimedia (web voice and video) call handling.  Call ...

Product Description

Intalk is a cloud-based call center software solution designed for organizations of all sizes to help them increase sales and retain clients by delivering great customer service. With this call center software, you can handle a high volume of both inbound and outbound calls. This call center ...

Product Description

3C Logic is a Call Center Software that creates the potential for growth. It is designed to be a simple, feature-rich platform for call centers, especially businesses targeting B2B markets. This system features lead collection, advanced reporting tools, integration with CRM systems and other ...

Product Description

My Hotline is an innovative Call Management Software that streamlines business operations in the cloud. With its customizable tools, it automates call recording and routing to cater to customer needs. It also offers a Cloud Telephony Integrated CRM for analyzing sales and generating detailed ...

Product Description

Servetel is an all in one cloud based contact center software that helps small and mid-sized businesses to optimize their customer communication through multi-channel communications. The software is suitable for companies of all sizes because it is scalable at affordable price. It comes with ...

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Dextr.Cloud is a Web-based Call Center Software that helps your organization improve customer service, reduce costs and sell more. The cloud based software includes features for Sales & Service, Quality and Customer Care, Analytics and Reporting, Knowledge Base & Training Management and ...

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Ameyo Engage Call Center Software is the only software platform that addresses all of Call Centers essential needs. Create measurable campaign results with visibility into every call, workflow from start to finish and real-time analytics to increase efficiency and improve customer satisfaction ...

Product Description

Velocify Dial-IQ is an innovative sales dialer that enables users to make more calls and have engaging conversations. This powerful software offers a streamlined experience integrating sales acceleration and communication features. With one-click calling, teams can focus on the right customer ...