Revolutionizing contact centers for ultimate efficiency.
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Compare business software, products, and services to find the best solution for your business or organization. Use the filters on the left to drill down by category, pricing, features, market segment, user ratings, and more.
7.9
Spot Score
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Product Description
Novanet Cloud Contact Center is listed among the most powerful and advanced call centre software available in the market. This software is designed using the WebRTC technology. WebRTC Agent App facilitates easy integration of real-time customer conversation into the browser directly. This ...
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Unique Features
Outbound Call Center
Inbound Call Center
Progressive Dialer
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Pricing
Free Trial available
Novanet Cloud Contact Center offers custom pricing plan
8.8
Spot Score
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Product Description
contactSPACE is cloud-based call center software that was built for contact centers that want more than basic telephony. It allows for tracking of highly complex case scenarios, and is the only call center software available to service centers that are using Avaya, Cisco, ShoreTel, or ...
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Unique Features
Outbound Call Center
Inbound Call Center
Concurrency Support
+ 7 more
Pricing
Starts from $105/User/Month
8.9
Spot Score
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Product Description
The Call Center Studio software suite offers a complete call center solution that features CRM, ACD, real-time interactive voice response (IVR), and predictive dialing. Also included is a built-in reporting module for detailed analysis of all call center trends and statistics.
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No common features
Unique Features
Outbound Call Center
Inbound Call Center
Concurrency Support
+ 7 more
Pricing
Free Trial available, Try Now
Call Center Studio offers custom pricing plan
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Product Description
Dialpad is an AI-powered customer intelligence platform that is revolutionizing global collaboration. Dialpad AI Contact Center simplifies coaching, tracks adherence to best practices, and monitors customer satisfaction.
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Unique Features
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Pricing
Free Trial available, Try Now
Starts from $75/User/Month
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Product Description
VCC Live is a contact center operations' software for small and midsized businesses. It helps to automate, enhance and manage customer interactions. It comes with advanced self-service features that enable customers to reach the correct customer support person at first attempt. VCC Live helps ...
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No common features
Unique Features
No unique features
Pricing
Starts from $50/Month when Billed Yearly
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Product Description
Callision Contact Center Software provides a solution to address this challenge. Callision provides business with the tools necessary to manage day-to-day operations, track metrics, and improve agent performance through real-time reporting and analytics. With a suite of functionalities ...
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Unique Features
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Pricing
Starts from $19.99/User/Month, also offers free forever plan
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Product Description
The ice Contact Center software is designed for all businesses, large or small, who want to increase the productivity of their agents and reduce the cost of supporting their customer service initiatives. The real-time nature of ice means that business will see performance metrics in near-real ...
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Unique Features
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Pricing
ice Contact Center offers custom pricing plan
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Product Description
Vonage Contact Center is a powerful multichannel contact center operations software with sophisticated routing logic and built-in statistics, designed to boost the customer service effectiveness. Designed to compete with the most advanced enterprise contact center software products, Vonage ...
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Unique Features
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Pricing
Vonage Contact Center offers custom pricing plan
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Product Description
RingCentral's Contact Center, a powerful solution for small business or contact center operation. It offers affordable pricing and 24/7 technical support. Here's how it works: Create a contact center by creating an account, which includes 1 free line. Then set up IVR menus, create skillsets and ...
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Unique Features
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Pricing
RingCentral Contact Center offers custom pricing plan
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Product Description
Focus is an auto dialer software that helps small & medium businesses manage leads and appointments effectively. The software records contacts inbound calls and plays back custom voice responses to boost lead conversion rates. It automates appointment scheduling, appointment reminders, ...
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No common features
Unique Features
No unique features
Pricing
Focus Contact Center offers custom pricing plan