7.9
Spot Score
Streamline your incident management with TaskSift.
Main Features
Pricing
Starts from $7.50/Month when Billed Yearly
Free Trial available
Showing 1-10 out of 10
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Product Description
The Freshservice On-Demand Support Desk software eliminates the need to buy expensive infrastructure and complex configurations. In minutes, user can have an on-demand support console where customers can report issues and view status updates in real time with automatic service desk ticketing ...
Read moreCommon Features
No common features
Unique Features
No unique features
Pricing
Free Trial available
Starts from $19/User/Month when Billed Yearly
9.4
Spot Score
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Product Description
HelpDesk is an online ticketing system suitable for both small businesses and enterprise clients. It provides easy-to-use features and an intuitive user interface designed to simplify a team’s efforts. HelpDesk allows for managing all customer messages in one place. Users can utilize tags, ...
Read moreCommon Features
Ticket Management
Unique Features
Incident Management
Social Media Integration
Multi-Channel Communication
+ 11 more
Pricing
Free Trial available
Starts from $29/User/Month when Billed Yearly
9.6
Spot Score
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Product Description
osTicket is open source, web based help desk software that can be used to help track and resolve customer service issues. The software saves time, reduces email clutter, and helps departments deliver excellent service—all at a fraction of the cost of other ticketing systems. This is the right ...
Read moreCommon Features
Ticket Management
Unique Features
Incident Management
Social Media Integration
Multi-Channel Communication
+ 12 more
Pricing
Free Trial available
Starts from $9/User/Month, also offers free forever plan
8.1
Spot Score
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Product Description
Snappy is Help Desk Software for small IT Departments. It automates repetitive tasks associated with ticket creation, assignment, and resolution. It speeds support by allowing responders to work within their familiar desktop environment while integrating with customer satisfaction surveys, ...
Read moreCommon Features
Ticket Management
Unique Features
Incident Management
Multi-Channel Communication
Macros (Templated Responses)
+ 6 more
Pricing
Free Trial available
Starts from $15/User/Month
8.8
Spot Score
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Product Description
Support.ly is the new software as a service solution for IT support, customer support and external helpdesk functions. From one central area individuals can monitor and control multiple support agents on different locations, chat with online customers and receive all incoming requests via email ...
Read moreCommon Features
Ticket Management
Unique Features
Incident Management
Social Media Integration
Multi-Channel Communication
+ 11 more
Pricing
Free Trial available
Starts from $9.99/Month when Billed Yearly
9.8
Spot Score
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Product Description
PagerDuty is incident management software designed to handle the challenges of managing today's modern applications and their teams. From simple alerts to sophisticated 24/7 monitoring-to-alerting engines that are embedded into stack via a simple API call, PagerDuty helps companies digitally ...
Read moreCommon Features
Auto-Assign (Incidents)
Real-time Dashboard
Incident Prioritization
+ 3 more
Unique Features
No unique features
Pricing
Free Trial available, Try Now
Starts from $10
8.1
Spot Score
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Product Description
YetiCloud facilitates Incident Management by providing a cloud-based, geospatially-aware tool for containing the spread of wildfires and by monitoring the effectiveness of prescribed fire management programs. It also offers stakeholders a comprehensive electronic communications platform to ...
Read moreCommon Features
Auto-Assign (Incidents)
Real-time Dashboard
Incident Prioritization
+ 5 more
Unique Features
Disaster Recovery
Pricing
Starts from $84/Node, also offers free forever plan
8.4
Spot Score
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Product Description
Spike.sh is an incident management software platform that allows businesses to manage their work orders, assets, and equipment. With a user-friendly interface and cost effective pricing, Spike.sh offers more flexibility and better software than the competition. The web interface allows for easy ...
Read moreCommon Features
Auto-Assign (Incidents)
Real-time Dashboard
Incident Prioritization
+ 5 more
Unique Features
Root-cause Diagnosis
Pricing
Free Trial available, Try Now
Starts from $7/User/Month
8.0
Spot Score
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Product Description
Introducing Mission Manager - the ultimate solution for efficient emergency management. Our cloud-based software allows teams to streamline their operations and effectively manage personnel and asset records to keep up with equipment and maintenance schedules. With built-in collaboration tools, ...
Read moreCommon Features
Auto-Assign (Incidents)
Real-time Dashboard
Incident Prioritization
+ 4 more
Unique Features
Safety Management
Pricing
Free Trial available
Mission Manager offers custom pricing plan
7.8
Spot Score
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Product Description
StatusCast Incident Management Software provides seamless, coordinated, and collaborative response to help you swiftly restore services and minimize downtime due to planned maintenance or sudden events. Our incident management system allows you to quickly identify the right people, action, and ...
Read moreCommon Features
Auto-Assign (Incidents)
Real-time Dashboard
Incident Prioritization
+ 5 more
Unique Features
Root-cause Diagnosis
CAPA
Pricing
Free Trial available, Try Now
Starts from $3.60/User/Month when Billed Yearly