9.6
Spot Score
Empowering businesses through advanced communication solutions.
User Ratings
Main Features
Pricing
Starts from $18.95/User/Month when Billed Yearly
Free Trial available
Showing 1-8 out of 8
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8.8
Spot Score
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Product Description
uContact is an advanced call center software solution that includes all the features and modules needed to run a successful call center. The software is designed to assist in contacting, responding to, organizing and analyzing call center customer requests. Whether for a business or personal ...
Read moreCommon Features
Outbound Call Center
Inbound Call Center
Concurrency Support
+ 5 more
Unique Features
Progressive Dialer
Predictive Dialer
Pricing
Starts from $50/User/Month
8.9
Spot Score
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Product Description
The Call Center Studio software suite offers a complete call center solution that features CRM, ACD, real-time interactive voice response (IVR), and predictive dialing. Also included is a built-in reporting module for detailed analysis of all call center trends and statistics.
Read moreCommon Features
Outbound Call Center
Inbound Call Center
Concurrency Support
+ 5 more
Unique Features
Progressive Dialer
Predictive Dialer
Pricing
Free Trial available, Try Now
Call Center Studio offers custom pricing plan
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Product Description
the Grasshopper device provides ultra-low cost calling and advanced functionality. It features a small clamshell design with custom lights that let user know when they have received a voicemail message, and allow to play back new messages. The Grasshopper includes a full featured speakerphone, ...
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No common features
Unique Features
No unique features
Pricing
Grasshopper offers custom pricing plan
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Product Description
Dialpad is an AI-powered customer intelligence platform that is revolutionizing global collaboration. Dialpad AI Contact Center simplifies coaching, tracks adherence to best practices, and monitors customer satisfaction.
Read moreCommon Features
No common features
Unique Features
No unique features
Pricing
Free Trial available, Try Now
Starts from $75/User/Month
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Product Description
Vonage Contact Center is a powerful multichannel contact center operations software with sophisticated routing logic and built-in statistics, designed to boost the customer service effectiveness. Designed to compete with the most advanced enterprise contact center software products, Vonage ...
Read moreCommon Features
No common features
Unique Features
No unique features
Pricing
Vonage Contact Center offers custom pricing plan
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Product Description
RingCentral's Contact Center, a powerful solution for small business or contact center operation. It offers affordable pricing and 24/7 technical support. Here's how it works: Create a contact center by creating an account, which includes 1 free line. Then set up IVR menus, create skillsets and ...
Read moreCommon Features
No common features
Unique Features
No unique features
Pricing
RingCentral Contact Center offers custom pricing plan
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Product Description
Revolutionize the way you engage with customers and provide top-notch business experiences with ipSCAPE. This versatile, cloud-based call center software offers omnichannel capabilities to automate your personalized communications. Record calls with ease, whether automatically or upon agent ...
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No common features
Unique Features
No unique features
Pricing
ipSCAPE offers custom pricing plan
7.7
Spot Score
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Product Description
OmniOMS Customer Communication Management Suite is an Omnichannel Engagement Software that helps companies engage with their customers in more effective ways. It offers an array of ready-made templates and a advanced visual designer, enabling content-rich communications. The suite features ...
Read moreCommon Features
No common features
Unique Features
List Management
Customer Support
Lead Scoring
+ 1 more
Pricing
OmniOMS Customer Communication Management Suite offers custom pricing plan
Researched by Rajat Gupta
