8.0
Spot Score
Transform phone calls into actionable insights.
Main Features
Pricing
Free Trial available
Showing 1-5 out of 5
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9.6
Spot Score
RECOMMENDED
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Product Description
NEXTVIA Call Center is a cloud based business communication and collaboration application with features to service the needs of SMBs and growing businesses. The solution offers numerous benefits, including real-time voice over IP (VoIP), integrated instant messaging, video calls and web ...
Read moreCommon Features
Outbound Call Center
Inbound Call Center
Queue Management (Calls)
+ 2 more
Unique Features
Concurrency Support
Live Chat
IVR Support
Pricing
Free Trial available, Try Now
Starts from $18.95/User/Month when Billed Yearly
9.8
Spot Score
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Product Description
Talkdesk is the call center software that empowers businesses with a complete set of tools to self-manage their customer support and sales. They provide a smart, simple and affordable solution for SMBs to handle growing volumes of inbound calls, engage customers via chat or social media, ...
Read moreCommon Features
Outbound Call Center
Inbound Call Center
Predictive Dialer
+ 3 more
Unique Features
Concurrency Support
Live Chat
Progressive Dialer
+ 1 more
Pricing
Starts from $85/user/month when monthly
8.9
Spot Score
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Product Description
The Call Center Studio software suite offers a complete call center solution that features CRM, ACD, real-time interactive voice response (IVR), and predictive dialing. Also included is a built-in reporting module for detailed analysis of all call center trends and statistics.
Read moreCommon Features
Outbound Call Center
Inbound Call Center
Predictive Dialer
+ 3 more
Unique Features
Concurrency Support
Live Chat
Progressive Dialer
+ 1 more
Pricing
Free Trial available, Try Now
Call Center Studio offers custom pricing plan
8.9
Spot Score
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Product Description
Truly is real-time customer engagement software. Its architecture gives you the speed and capacity to serve thousands of customers, while delivering a consistent, consumer-grade experience. Truly's patented Real-time application suite continuously connects a customer to several Engagement ...
Read moreCommon Features
Outbound Call Center
Inbound Call Center
Predictive Dialer
+ 3 more
Unique Features
Concurrency Support
Live Chat
Progressive Dialer
+ 1 more
Pricing
Free Trial available, Try Now
Starts from $55/User/Month when Billed Yearly
8.3
Spot Score
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Product Description
My Hotline is an innovative Call Management Software that streamlines business operations in the cloud. With its customizable tools, it automates call recording and routing to cater to customer needs. It also offers a Cloud Telephony Integrated CRM for analyzing sales and generating detailed ...
Read moreCommon Features
Outbound Call Center
Inbound Call Center
Predictive Dialer
+ 3 more
Unique Features
Concurrency Support
Live Chat
Progressive Dialer
+ 1 more