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9.0

Spot Score

Exotel - Call Center Software

Exotel Alternatives and Competitors

Elevate your contact center's efficiency

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Main Features

  • Call Monitoring
  • Auto Call Recording
  • Queue Management (Calls)
  • Progressive Dialer

Pricing

  • Starts from $1,000

  • Free Trial available

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Alternatives of Exotel with

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List of the Top Exotel alternatives as of January 2025

Compare business software, products, and services to find the best solution for your business or organization. Use the filters on the left to drill down by category, pricing, features, market segment, user ratings, and more.

9.6

Spot Score

Nextiva - Call Center Software

Nextiva

RECOMMENDED

Empowering businesses through advanced communication solutions.

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Product Description

NEXTVIA Call Center is a cloud based business communication and collaboration application with features to service the needs of SMBs and growing businesses. The solution offers numerous benefits, including real-time voice over IP (VoIP), integrated instant messaging, video calls and web ...

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Common Features

  • Outbound Call Center

  • Inbound Call Center

  • Concurrency Support

+ 4 more

Unique Features

  • Live Chat

Pricing

Free Trial available, Try Now

Starts from $18.95/User/Month when Billed Yearly

8.7

Spot Score

Knowlarity - Call Center Software

Knowlarity

Empowering Your Business with Seamless Customer Engagement

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3.7

(20)

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Product Description

Knowlarity’s cloud-based solutions offer a secure, flexible, and automated platform that aids in digitizing a distributed workforce to run businesses across geographical boundaries. Deliver explicit customer experiences on multiple channels like Voice, Messaging, Video, and AI embedded tools ...

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Common Features

  • Outbound Call Center

  • Inbound Call Center

  • Progressive Dialer

+ 4 more

Unique Features

No unique features

Pricing

Free Trial available

Knowlarity offers custom pricing plan

9.6

Spot Score

CloudTalk - Call Center Software

CloudTalk

Efficiently elevate call center performance.

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Product Description

CloudTalk, the call center software from InterVISTAS, helps contact centers work smarter and increase their bottom line. This cloud-Based contact center software is compatible with all telephony servers in the market today and provides intuitive solutions that help contact centers to answer ...

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Common Features

  • Outbound Call Center

  • Inbound Call Center

  • Concurrency Support

+ 5 more

Unique Features

  • Live Chat

  • Predictive Dialer

Pricing

Free Trial available

Starts from $25/User/Month when Billed Yearly

8.3

Spot Score

Servetel - Call Center Software

Servetel

Streamline your customer communication effortlessly.

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Product Description

Servetel is an all in one cloud based contact center software that helps small and mid-sized businesses to optimize their customer communication through multi-channel communications. The software is suitable for companies of all sizes because it is scalable at affordable price. It comes with ...

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Common Features

  • Outbound Call Center

  • Inbound Call Center

  • Concurrency Support

+ 4 more

Unique Features

  • Live Chat

Pricing

Free Trial available, Try Now

Servetel offers custom pricing plan

8.9

Spot Score

Call Center Studio - Call Center Software

Call Center Studio

Streamline your call center operations with ease.

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4.7

(80)

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Product Description

The Call Center Studio software suite offers a complete call center solution that features CRM, ACD, real-time interactive voice response (IVR), and predictive dialing. Also included is a built-in reporting module for detailed analysis of all call center trends and statistics.

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Common Features

  • Outbound Call Center

  • Inbound Call Center

  • Concurrency Support

+ 5 more

Unique Features

  • Live Chat

  • Predictive Dialer

Pricing

Free Trial available, Try Now

Call Center Studio offers custom pricing plan

7.4

Spot Score

TelebuHub - Call Center Software

TelebuHub

Streamline your call center operations with ease.

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Product Description

TeleBuHub is a powerful call center software that works with any type of IP phones or soft phones, and any PBX. It comes bundled with real-time reporting with both web and FTP report delivery, outbound dialing engine with click to dial recording capability, inbound call processing queues for ...

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Common Features

  • Outbound Call Center

  • Inbound Call Center

  • Progressive Dialer

+ 1 more

Unique Features

  • Predictive Dialer

Pricing

TelebuHub offers custom pricing plan

CallFire - Inbound Call Tracking Software

CallFire

Boost calls, boost sales.

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Product Description

CallFire is an inbound call tracking software solution that helps businesses track, manage and grow their inbound call volume. It has all the advanced features inbound marketing companies need to run effective marketing campaigns. It helps businesses maximize marketing ROI, generate more sales ...

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Common Features

No common features

Unique Features

No unique features

Pricing

Free Trial available, Try Now

Starts from $99/Month

VCC Live - Contact Center Operations Software

VCC Live

Maximize customer satisfaction with VCC Live.

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4.7

(63)

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Product Description

VCC Live is a contact center operations' software for small and midsized businesses. It helps to automate, enhance and manage customer interactions. It comes with advanced self-service features that enable customers to reach the correct customer support person at first attempt. VCC Live helps ...

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Common Features

No common features

Unique Features

No unique features

Pricing

Starts from $50/Month when Billed Yearly

Ozonetel CloudAgent - Contact Center Operations Software

Ozonetel CloudAgent

Unleashing the power of customer service.

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4.5

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Product Description

The cloud-agnostic Ozonetel WBF Contact Center Operations software is the most flexible, resilient and advanced software solution on the market today. It leverages cloud and IT assets while enabling enterprise class customer service across all channels with advanced analytics and meaningful ...

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Common Features

No common features

Unique Features

No unique features

Pricing

Free Trial available

Ozonetel CloudAgent offers custom pricing plan

VoiceIQ - Contact Center Operations Software

VoiceIQ

Power up your contact center with VoiceIQ.

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Product Description

VoiceIQ helps companies optimize contact center agent performance, productivity, and customer satisfaction while reducing contact center infrastructure costs. Leveraging advanced automatic speech recognition (ASR) and natural language understanding (NLU), the mobile application enables audio ...

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Common Features

No common features

Unique Features

No unique features

Pricing

VoiceIQ offers custom pricing plan

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Researched by Rajat Gupta