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CallFire - Inbound Call Tracking Software

CallFire

Boost calls, boost sales.

4.3

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Starts from $99/Month

CallFire Reviews & Ratings

4.3

Very Good

Based on 239 ratings & 106 reviews

Rating Distribution

Excellent

(62)

Very Good

(33)

Good

(4)

Poor

(1)

Terible

(6)

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Showing 1-10 out of 106

UI

User in Business Supplies and Equipment

06/27/19

5 out of 5

Amazing

What do you like best? I like how quick and easy it is to send quick and is messages to our members What do you dislike? Nothing to dislike about the app is amazing What problems are you solving with the product? What benefits have you realized? Getting messages to our member when a promotion or information when needed

UI

User in Government Administration

06/24/19

5 out of 5

Wish we had started using this service years ago!

What do you like best? the website is easy to use and the calls go through quickly What do you dislike? the only thing i have to say is maybe there could be less steps required to setup the call What problems are you solving with the product? What benefits have you realized? We were making monthly calls for nonpayment twice a month to around 400 customers and it was taking 24 hours a month for an employee to make these calls. With CallFire the calls take less than 10 minutes.

AI

Administrator in Non-Profit Organization Management

06/21/19

5 out of 5

Great tool for collecting audience information and sending alerts!

What do you like best? I liked the interface of the backend of CallFire the most. It is really easy to use and really intuitive. What do you dislike? I disliked the fact that we ended up changing our short-code after having it for several months. Recommendations to others considering the product: This is an excellent tool that will help you better reach your audience and accomplish your goals. What problems are you solving with the product? What benefits have you realized? ...

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AI

Administrator in Education Management

09/13/18

5 out of 5

Great Communication and Reliable Preference for SMS Blasts

What do you like best? Fast and easy process that's what I like best about it. It helped me interact with our members to attend our bargaining sessions. We also shoot them a message about recent updates that happened and more real time updates rather than having to go through new media outlets. What do you dislike? Nothing I dislike about Call Fire. It's very helpful and easy to use. I would say it has helped improve our organization. We had trouble in the past trying to engage with ...

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PD

pam d

09/05/18

5 out of 5

program manager

What do you like best? ease of use. automated call system, ability to set time of call. What do you dislike? the only thing was the recordings were not always clear. had to re record a couple times What problems are you solving with the product? What benefits have you realized? Good use for program related reminders or event reminders

AI

Agency in Marketing and Advertising

09/05/18

5 out of 5

Best call tracking platform out there

What do you like best? I have used a lot of call tracking websites, but callfire is by far the best because of their outstanding customer service and easy use website. What do you dislike? Nothing, the sevice is great and over delivers. What problems are you solving with the product? What benefits have you realized? Being able to see where calls are coming from.

JP

Jacob P

08/29/18

5 out of 5

CallFire Helped Make Us A Winner

What do you like best? CallFire enabled us to target calls to prospective voters, ensuring that we had a direct ability to get our Campaign massage out quickly and effectively. Their report exports made it incredibly easy to mark our data and analyze it. They also have excellent customer service. They’re very responsive and will ensure you leave with a solution. What do you dislike? The only thing I had trouble with was the scheduling interface for IVR and recorded calls. What ...

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PB

Perry B

08/29/18

5 out of 5

Great tool for sales and marketing!

What do you like best? It's great being able to listen in on sales calls in near real time and break down the calls by marketing campaign or promotion. What do you dislike? I am currently on the basic plan and have not found any issues with it. What problems are you solving with the product? What benefits have you realized? We are ensuring that our sales staff deliver a consistent message to our clients.

AI

Agency in Health, Wellness and Fitness

08/29/18

5 out of 5

Yes! Does what it says it will do.

What do you like best? Tracks calls and I can set up a whisper to let my client know when a lead is coming in. What do you dislike? Nothing to not like! The product works just like it says it does. Very dependable. Pretty much setup and forget! What problems are you solving with the product? What benefits have you realized? Let’s me know what campaign is working with my clients. Let’s clients know when a lead is calling in from one of the campaigns i’m running so they feel the ...

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JR

Jason R

08/29/18

5 out of 5

Yvolve Callfire Review

What do you like best? Very simple, easy to use/set-up and the customer support is great! What do you dislike? Nothing to complain about! This is one of those softwares that should be in every marketers tech stack. Recommendations to others considering the product: If you need attribution and quality control for internal/external campaigns you run, callfire is a no brainer. What problems are you solving with the product? What benefits have you realized? Customer service ...

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