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CallFire - Inbound Call Tracking Software

CallFire Reviews in January 2025: User Ratings, Pros & Cons

Boost calls, boost sales.

4.3

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Starts from $99/Month

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CallFire Reviews & Ratings

4.3

Very Good

Based on 239 ratings & 106 reviews

Rating Distribution

Excellent

(62)

Very Good

(33)

Good

(4)

Poor

(1)

Terible

(6)

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Showing 1-10 out of 106

AR

Anonymous Reviewer

02/15/21

1 out of 5

Been 4 months and my phone main business phone # is still in porting status, not receiving texts

PROS & CONS What are the best aspects of this product? Been 4 months and my phone main business phone # is still in porting status, not receiving text messages and not able to text broadcast from that number. My incoming text messages are going into a black hole. Tech support and head of porting scoffs it off like no big deal (snickering in background), but my business is suffering from the fact the numbers are not functioning properly. My business is run with a main phone # like most. ...

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RS

RASHMI S

11/08/19

4 out of 5

Quick Interaction and great support by callfire

What do you like best? Rapidly and straightforward approach that is what I like greatest over it. It aided me to connect with our customers to show up at our bargaining classes. We also shoot them information about modern updates that transpired and a lot more actual time updates as an alternative to being forced to experience new media stores. What do you dislike? Nothing at all I dislike about getting in touch with Fireplace. It's extremely valuable and straightforward to utilize. ...

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MA

MALVIKA A

11/02/19

4 out of 5

One of the best call tracking applications

What do you like best? Call fire is Simple to operate along with a tracking tool so I could observe my personal progress along with other associates. I really like that I can integrate callfire directly into some other applications which help me personally with automation marketing. What do you dislike? The software program is slightly expensive and is not easy on the pocket. Recommendations to others considering the product: This is a fairly easy and easy to operate application ...

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P

PAYAL J

10/31/19

4 out of 5

Wonderful Communication and Trustworthy Preference

What do you like best? A fast and easy procedure that's exactly what I like greatest about it. It helped me communicate with our members. Additionally, we shoot all of them a phone message regarding recent updates that happened and much more real-time updates. What do you dislike? Absolutely nothing I don't like about this application. It's very helpful and easy to utilize. Recommendations to others considering the product: I like to recommend this software to any organization ...

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UI

User in Business Supplies and Equipment

06/27/19

5 out of 5

Amazing

What do you like best? I like how quick and easy it is to send quick and is messages to our members What do you dislike? Nothing to dislike about the app is amazing What problems are you solving with the product? What benefits have you realized? Getting messages to our member when a promotion or information when needed

AI

Administrator in Marketing and Advertising

06/27/19

4.5 out of 5

A Good System for Following Your Advertising Efforts

What do you like best? Simple system, easy to set up, and fairly inexpensive for the features offered. What do you dislike? I just started using CallFire for my small business and don't have any complaints yet. I'm just wishing more calls were coming in so I could have more business! Recommendations to others considering the product: If you have different campaigns, using different media types, whether digital or physical, CallFire tracking numbers are a great way to track the ...

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UI

User in Government Administration

06/24/19

5 out of 5

Wish we had started using this service years ago!

What do you like best? the website is easy to use and the calls go through quickly What do you dislike? the only thing i have to say is maybe there could be less steps required to setup the call What problems are you solving with the product? What benefits have you realized? We were making monthly calls for nonpayment twice a month to around 400 customers and it was taking 24 hours a month for an employee to make these calls. With CallFire the calls take less than 10 minutes.

AI

Administrator in Non-Profit Organization Management

06/21/19

5 out of 5

Great tool for collecting audience information and sending alerts!

What do you like best? I liked the interface of the backend of CallFire the most. It is really easy to use and really intuitive. What do you dislike? I disliked the fact that we ended up changing our short-code after having it for several months. Recommendations to others considering the product: This is an excellent tool that will help you better reach your audience and accomplish your goals. What problems are you solving with the product? What benefits have you realized? ...

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SK

Sara K

06/20/19

4 out of 5

Amazing

What do you like best? I get to reach all the people who don't have email. What do you dislike? The cost is a bit high but comparatively is not that bad. What problems are you solving with the product? What benefits have you realized? The problems of reaching people who only have phone numbers - lower socioeconomic classes.

TG

Timothy G

06/20/19

4 out of 5

It has been good for listening in on calls

What do you like best? I like being able to listen in on calls, so see if the person answering the phone needs more training/coaching. What do you dislike? It doesn’t work in Safari well. It would be nice if that could be addressed. Recommendations to others considering the product: It is great if you need to track where calls are coming from! What problems are you solving with the product? What benefits have you realized? Tracking calls is great! Love to know my Marketing ...

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