8.4
Spot Score
Empower your call center for unprecedented growth.
User Ratings
Main Features
Pricing
3CLogic offers custom pricing plan
Showing 1-10 out of 10
Compare business software, products, and services to find the best solution for your business or organization. Use the filters on the left to drill down by category, pricing, features, market segment, user ratings, and more.
9.6
Spot Score
RECOMMENDED
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Product Description
NEXTVIA Call Center is a cloud based business communication and collaboration application with features to service the needs of SMBs and growing businesses. The solution offers numerous benefits, including real-time voice over IP (VoIP), integrated instant messaging, video calls and web ...
Read moreCommon Features
Outbound Call Center
Inbound Call Center
Queue Management (Calls)
+ 1 more
Unique Features
Concurrency Support
Live Chat
Auto Call Recording
+ 1 more
Pricing
Free Trial available, Try Now
Starts from $18.95/User/Month when Billed Yearly
8.7
Spot Score
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Product Description
Xcally call center software connects your agents and your business more efficiently and effectively. With custom customer context, advanced metrics, and a simple-to-use interface, Xcally provides an all-inclusive program that helps make your business even more productive than before. This ...
Read moreCommon Features
Outbound Call Center
Inbound Call Center
Progressive Dialer
+ 3 more
Unique Features
Live Chat
Auto Call Recording
Call Monitoring
Pricing
XCALLY offers custom pricing plan
7.9
Spot Score
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Product Description
Novanet Cloud Contact Center is listed among the most powerful and advanced call centre software available in the market. This software is designed using the WebRTC technology. WebRTC Agent App facilitates easy integration of real-time customer conversation into the browser directly. This ...
Read moreCommon Features
Outbound Call Center
Inbound Call Center
Progressive Dialer
+ 2 more
Unique Features
Auto Call Recording
Call Monitoring
Pricing
Free Trial available
Novanet Cloud Contact Center offers custom pricing plan
8.8
Spot Score
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Product Description
uContact is an advanced call center software solution that includes all the features and modules needed to run a successful call center. The software is designed to assist in contacting, responding to, organizing and analyzing call center customer requests. Whether for a business or personal ...
Read moreCommon Features
Outbound Call Center
Inbound Call Center
Progressive Dialer
+ 3 more
Unique Features
Concurrency Support
Live Chat
Auto Call Recording
+ 1 more
Pricing
Starts from $50/User/Month
8.4
Spot Score
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Product Description
HoduCC - The call center software for Cloud Contact Centers, hosted in the cloud, including customer web chat, live chat. HoduCC software can provide automated live chat with first line of support agents, in combination with advanced multimedia (web voice and video) call handling. Call ...
Read moreCommon Features
Outbound Call Center
Inbound Call Center
Progressive Dialer
+ 3 more
Unique Features
Concurrency Support
Live Chat
Auto Call Recording
Pricing
Free Trial available
HoduCC offers custom pricing plan
8.9
Spot Score
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Product Description
The Call Center Studio software suite offers a complete call center solution that features CRM, ACD, real-time interactive voice response (IVR), and predictive dialing. Also included is a built-in reporting module for detailed analysis of all call center trends and statistics.
Read moreCommon Features
Outbound Call Center
Inbound Call Center
Progressive Dialer
+ 3 more
Unique Features
Concurrency Support
Live Chat
Auto Call Recording
+ 1 more
Pricing
Free Trial available, Try Now
Call Center Studio offers custom pricing plan
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Product Description
Five9 offers next generation cloud and on-premise software for your contact center to deliver exceptional customer service. Outstanding features include: a lightning fast call center, advanced queuing and escalation policies, unified agent communications, and automated business rules to keep ...
Read moreCommon Features
No common features
Unique Features
No unique features
Pricing
Five9 offers custom pricing plan
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Product Description
Dialpad is an AI-powered customer intelligence platform that is revolutionizing global collaboration. Dialpad AI Contact Center simplifies coaching, tracks adherence to best practices, and monitors customer satisfaction.
Read moreCommon Features
No common features
Unique Features
No unique features
Pricing
Free Trial available, Try Now
Starts from $75/User/Month
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Product Description
Callision Contact Center Software provides a solution to address this challenge. Callision provides business with the tools necessary to manage day-to-day operations, track metrics, and improve agent performance through real-time reporting and analytics. With a suite of functionalities ...
Read moreCommon Features
No common features
Unique Features
No unique features
Pricing
Starts from $19.99/User/Month, also offers free forever plan
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Product Description
VoiceIQ helps companies optimize contact center agent performance, productivity, and customer satisfaction while reducing contact center infrastructure costs. Leveraging advanced automatic speech recognition (ASR) and natural language understanding (NLU), the mobile application enables audio ...
Read moreCommon Features
No common features
Unique Features
No unique features
Pricing
VoiceIQ offers custom pricing plan
Researched by Rajat Gupta