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Compare Zoom vs Close vs Thryv vs Salesforce Sales Cloud

Zoom - Video Conferencing Software
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Close - CRM Software
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Overview

Description

Zoom is a video conferencing software that allows you to hold meetings over the internet. It brings users from specific locations around the world together so they can communicate and ... Read More

Close stands as a sales engagement CRM tailored to assist SMBs in converting more leads to revenue. They are committed to fostering future-forward businesses: nimble, intelligent teams ... Read More

Entry Level Pricing
  • Starts from $12.49 , Billed Yearly
  • Starts from $19 , monthly
Free Trial Availability
Spotsaas Score

9.8/10

8.6/10

User Ratings
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Software Demo

Demo

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Features

Total Features

19 Features

15 Features

Unique Features
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      Pricing

      Pricing Option
          Starting From
          • $12.49 , Billed Yearly
          • $19 , monthly
          Pricing Plans
          • Basic (Zoom One)

            • Meetings up to 40 minutes per meeting

            • 100 Attendees per meeting

            • Whiteboard 3 included

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          • Pro (Zoom One)

            • Meetings up to 30 hours per meeting

            • 100 Attendees per meeting

            • Whiteboard 3 included

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          • Business (Zoom One)

            • Meetings up to 30 hours per meeting

            • 300 Attendees per meeting

            • Whiteboard Unlimited

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          • Browse all pricing plans
          • Base

            $29

            /user/month

            • Unlimited accounts contacts and opportunities

            • Two-way email sync: send and receive emails directly in Close

            • Built-in calling & SMS. Bring your number or rent a number from Close

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          • Startup

            $59

            /user/month

            • Automated workflow sequences to follow up on deals assign leads and more

            • Leverage AI tools to spruce up emails

            • Call more leads in less time with a Power Dialer

          • Professional

            $109

            /user/month

            • Everything in Startup plus:

            • Use Custom Activities to track unique steps in your sales process

            • AI Lead Summaries bring you up to speed in seconds

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          • Browse all pricing plans

          Other Details

          Organization Types supported
          • Large Enterprises
          • Medium Business
          • Small Business
          • Freelancers
          • Individuals
          • Large Enterprises
          • Medium Business
          • Small Business
          • Freelancers
          • Individuals
          Platforms Supported
          • Browser Based (Cloud)
          • Mobile - Android
          • Mobile - iOS
          • Installed - Windows
          • Installed - Mac
          • Browser Based (Cloud)
          • Browser Based (Cloud)
          • Mobile - Android
          • Mobile - iOS
          • Installed - Windows
          • Installed - Mac
          • Browser Based (Cloud)
          Modes of support
          • 24/7 (Live rep)
          • Business Hours
          • Online
          • 24/7 (Live rep)
          • Business Hours
          • Online
          API Support
          • Available
          • Available
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          User Reviews

          User Ratings
          Rating Distribution

          Excellent

          4610

          Very Good

          1000

          Good

          154

          Poor

          56

          Terible

          314

          Excellent

          569

          Very Good

          22

          Good

          1

          Poor

          2

          Terible

          1

          Expert's Review generated by AI

          Zoom has proven to be a versatile and reliable platform for virtual meetings, with a multitude of users praising its user-friendly interface and top-notch video and audio quality. The ability to ...Read more

          Close CRM has solidified its reputation as a standout tool for businesses seeking an efficient, user-friendly, and powerful solution to manage customer relationships, streamline workflows, and ...Read more

          Pros and Cons
          • High-quality audio and video for virtual meetings, especially with large groups.

          • Excellent customer service with patient and supportive representatives.

          • Easy screen sharing and whiteboard features for enhanced collaboration.

          • Intuitive interface and user-friendly experience for both organizers and participants.

          • Versatile tool for various scenarios, from daily team check-ins to webinars.

          • Limited marketplace selection for additional apps and connectors, restricting advanced functionality customization.

          • Newcomers might find the richness of features and customizations overwhelming without adequate support.

          • Potential complexity in utilizing all features efficiently, especially for users with low technical expertise.

          • Provides a centralized, all-in-one CRM platform for managing leads, calls, emails, and workflows seamlessly, saving time and boosting productivity.

          • Intuitive and user-friendly interface with easy setup and excellent support for onboarding and troubleshooting.

          • Highly efficient automation features like smart views, predictive dialing, and workflows that reduce manual effort and streamline sales processes.

          • Outstanding call management features, including clear call recordings, AI-generated summaries, and call tracking for better follow-ups and analysis.

          • Exceptional customer support with fast response times and regular updates that reflect user feedback.

          • Reporting features are limited and could be more in-depth, especially for tracking lead lists and success rates by category.

          • Some users find the cost of calling features and overall pricing high, although they believe the value justifies it.

          • Occasional technical glitches like software crashes and dialer issues with integrations such as JustCall.

          Positive Reviews

          No reviews available for the product

          No reviews available for the product

          Customers

          Customers
          Zendesk

          Zendesk

          Veeva

          Veeva

          Splunk

          Splunk

          Toggl

          Toggl

          Bench

          Bench

          Freightview

          Freightview

          Media and Screenshots

          Screenshots

          No screenshots available.

          All Leads

          12 Screenshots

          Videos
          video-0

          6 Videos

          video-0

          1 Videos

          Frequently Asked Questions (FAQs)

          Stuck on something? We're here to help with all the questions and answers in one place.

          Yes, both Zoom and Close offer a Free Trial.

          Zoom is designed for Large Enterprises, Medium Business and Small Business.

          Close is designed for Individuals, Freelancers, Medium Business and Small Business.

          Pricing for Zoom Starts at $12.49/Month when Billed Yearly whereas for Close Starts at $19/user/month when monthly.

          Some top alternatives to Zoom includes Livestorm, Cisco Webex Meetings, Google Meet, GotoMeeting, Cisco Webex Teams, BlueJeans Virtual Meetings, VideoMeet, Jitsi Meet, Video Window and Zip Conferencing.

          Some top alternatives to Close includes Thryv, Salesforce Sales Cloud, monday sales CRM by monday.com, Pipedrive, Zoho CRM, Vendasta, ClickUp, Freshsales, GoCRM, SimpleCRM, FIVE CRM, webCRM, Cratio CRM, DigitalCRM.com, Alore CRM, Truly, Pipeline CRM and CRM.io by 500apps.

          Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].