Yes, both Zoho Desk and Zoho Analytics (Zoho Reports) offer a Free Trial.
Zoho Desk is designed for Large Enterprises, Medium Business and Small Business.
Zoho Analytics (Zoho Reports) is designed for Freelancers, Large Enterprises, Medium Business and Small Business.
Pricing for Zoho Desk Starts at $14/User/Month when Billed Yearly whereas for Zoho Analytics (Zoho Reports) Starts at $24/Month when Billed Yearly.
Some top alternatives to Zoho Desk includes Zendesk Support, ManageEngine ServiceDesk Plus, Jira Service Desk, HelpDesk, SysAid, Desky, ReadyDesk, Sitehelpdesk, Trakdesk, HESK and BoldDesk.
Some top alternatives to Zoho Analytics (Zoho Reports) includes iDashboards, Entrinsik Informer, Sisense, Tableau, Dundas BI, SAS Business Intelligence, Panintelligence, WovVBI, ibi Analytics Platform and Zoomdata.