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Compare Zoho Desk vs ChurnZero

Overview

Description

Zoho Desk help desk software offers a free help desk with popular features. In addition to free users, individuals can manage unlimited agents, create templates to make it easier for agents ... Read More

ChurnZero is a customer success software that helps SaaS companies increase customer lifetime value. It automatically track customer experience through NPS, MQL, SQL, renewal surveys and ... Read More

Entry Level Pricing
  • Starts from $14 , Billed Yearly
  • Not Available
Free Trial Availability
  • Free Trial available
  • Free Trial available
Spotsaas Score

9.7/10

Not Available

User Ratings
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Software Demo

Demo

View demo

View demo

Features

Total Features

17 Features

0 Features

Unique Features

    No features

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    Pricing

    Pricing Option
        Starting From
        • $14 , Billed Yearly
        • Not Available
        Pricing Pans
        • Free

          • 3 Free Agents

          • Email Ticketing

          • Comment in Ticket

          Show more +

        • Standard

          • Unlimited Agents

          • Includes features of Free plan, plus

          • Ticket Tags: 20 Tags/Ticket

          Show more +

        • Professional

          • Includes features of Standard plan, plus

          • Ticket Tags: 30 Tags/Ticket

          • Approvals

          Show more +

        • Browse all pricing plans
        • Not Available
        Pricing Pagezoho-desk pricing

        Pricing information not available

        Other Details

        Organization Types supported
        • Small Business
        • Large Enterprises
        • Medium Business
        • Individuals
        • Freelancers
        • Small Business
        • Large Enterprises
        • Medium Business
        • Individuals
        • Freelancers
        Platforms Supported
        • Mobile - Android
        • Mobile - iOS
        • Browser Based (Cloud)
        • Installed - Windows
        • Browser Based (Cloud)
        • Mobile - Android
        • Mobile - iOS
        • Browser Based (Cloud)
        • Installed - Windows
        • Browser Based (Cloud)
        Modes of support
        • 24/7 (Live rep)
        • Business Hours
        • Online
        • 24/7 (Live rep)
        • Business Hours
        • Online
        API Support
        • Available
        • Available
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        User Reviews

        User Ratings
        Rating Distribution

        Excellent

        2628

        Very Good

        1272

        Good

        213

        Poor

        15

        Terible

        19

        Excellent

        723

        Very Good

        23

        Good

        2

        Poor

        0

        Terible

        1

        Expert's Review generated by AI

        No Expert ai Review available for the product

        No Expert ai Review available for the product

        Pros and Cons

        No pros or cons available for the product

        Positive Reviews

        No reviews available for the product

        No reviews available for the product

        Customers

        Customers
        NHS

        NHS

        Zoho Desk_customers_0

        Zoho Desk_customers_0

        Zoho Desk_customers_3

        Zoho Desk_customers_3

        No Customers information available.

        Media and Screenshots

        Screenshots
        Zoho Desk

        4 Screenshots

        ChurnZero screenshot

        2 Screenshots

        Videos
        video-0

        4 Videos

        video-0

        2 Videos

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        Frequently Asked Questions (FAQs)

        Stuck on something? We're here to help with all the questions and answers in one place.

        Yes, both Zoho Desk and ChurnZero offer a Free Trial.

        Zoho Desk is designed for Large Enterprises, Medium Business and Small Business.

        ChurnZero is designed for Large Enterprises, Medium Business and Small Business.

        The starting price of Zoho Desk begins at $14/User/Month when Billed Yearly, while pricing details for ChurnZero are unavailable.

        Some top alternatives to Zoho Desk includes Zendesk Support, ManageEngine ServiceDesk Plus, Jira Service Desk, HelpDesk, SysAid, Desky, ReadyDesk, Sitehelpdesk, Trakdesk, HESK and BoldDesk.

        Some top alternatives to ChurnZero includes Parlor, ClientSuccess, Totango, Custify, Salesmachine, Planhat, Gainsight CS, Freshdesk Customer Success, Churn360 and Freshdesk Customer Success (Formely Freshsuccess).

        Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].