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Compare Zenduty vs VictorOps vs Freshservice

Zenduty - Incident Management Software
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VictorOps - Incident Management Software
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Overview

Description

Zenduty is a powerful incident management system designed for DevOps and SRE teams. Its speed of response will reduce downtime by up to 90%. Complex routing rules can be created based on ... Read More

VictorOps is incident management software that empowers user to respond better, faster, and smarter. Incidents are created, assigned and communicated through one secure web interface. Data ... Read More

Entry Level Pricing
  • Starts from $5 , Billed Yearly
  • Starts from $5 , Billed Yearly
Free Trial Availability
Spotsaas Score

8.5/10

8.4/10

User Ratings

4.6

(53)
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Software Demo

Demo

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Features

Total Features

12 Features

4 Features

Unique Features
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      Pricing

      Pricing Option
          Starting From
          • $5 , Billed Yearly
          • $5 , Billed Yearly
          Pricing Pans
          • Free

            • SMS/Phone/Email/Slack/Teams/Push Notifications

            • On call scheduling

            • Android/iOS application

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          • Starter

            • Includes features of Free plan, plus

            • Outgoing/two-way integrations with Jira, Slack, Zoom, Freshdesk, Statuspage and others

            • Incident Responders

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          • Growth

            • Includes features of Starter plan, plus

            • Unlimited SMS/Phone call alerts

            • API access

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          • Browse all pricing plans
          • Starter

            • Users: 10

            • 100+ Out-of-the-Box Integrations

            • ITSM Integrations (ServiceNow, JIRA)

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          • Growth

            • Includes Starter Plan features, plus

            • Users: Unlimited

            • Enriched Notifications with Runbooks and Annotations

          • Enterprise

            • Includes Growth Plan features, plus

            • ITSM Integrations (ServiceNow, JIRA)

            • Similar Incidents

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          • Browse all pricing plans
          Pricing Pagezenduty pricingvictorops pricing

          Other Details

          Organization Types supported
          • Large Enterprises
          • Medium Business
          • Small Business
          • Individuals
          • Freelancers
          • Large Enterprises
          • Medium Business
          • Small Business
          • Individuals
          • Freelancers
          Platforms Supported
          • Browser Based (Cloud)
          • Mobile - iOS
          • Mobile - Android
          • Installed - Mac
          • Installed - Windows
          • Browser Based (Cloud)
          • Browser Based (Cloud)
          • Mobile - iOS
          • Mobile - Android
          • Installed - Mac
          • Installed - Windows
          • Browser Based (Cloud)
          Modes of support
          • 24/7 (Live rep)
          • Business Hours
          • Online
          • 24/7 (Live rep)
          • Business Hours
          • Online
          API Support
          • Available
          • Not Available
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          User Reviews

          User Ratings

          No Reviews

          No reviews available for the product

          Rating Distribution

          No Reviews

          No reviews available for the product

          Excellent

          33

          Very Good

          11

          Good

          0

          Poor

          0

          Terible

          1

          Expert's Review generated by AI

          No Expert ai Review available for the product

          VictorOps stands out as an exceptional platform for DevOps IT triage, offering robust features that streamline incident management and alert handling. The Rules Engine and annotations facilitate ...Read more

          Pros and Cons
          • Centralizes troubleshooting workflow for software engineers and IT workers.

          • Mobile app allows handling incidents, escalations, and alerts effectively.

          • Offers breadth of integrations for alerts and smart alert customization.

          • Provides fine-grained controls for each team's escalation thresholds.

          • Integrates with various production environments and group-communication tools.

          • Concerns about potential price hikes post-acquisition.

          • Some users find the user interface hard to navigate.

          • Need for improvements in the mobile app for emergency schedule changes.

          Positive Reviews

          No reviews available for the product

          No reviews available for the product

          Customers

          Customers
          Zolo

          Zolo

          Qoala

          Qoala

          UrbanPiper

          UrbanPiper

          Crowdtap

          Crowdtap

          Myob

          Myob

          Entrust

          Entrust

          Media and Screenshots

          Screenshots
          screenshot

          1 Screenshots

          Team page

          5 Screenshots

          Videos
          video-0

          2 Videos

          video-0

          3 Videos

          Alternatives

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          Frequently Asked Questions (FAQs)

          Stuck on something? We're here to help with all the questions and answers in one place.

          Yes, both Zenduty and VictorOps offer a Free Trial.

          Zenduty is designed for Freelancers, Large Enterprises, Medium Business and Small Business.

          VictorOps is designed for and undefined.

          The starting price for both Zenduty and VictorOps begins at $5/User/Month when Billed Yearly.

          Some top alternatives to Zenduty includes Freshservice, PagerDuty, Opsgenie, VictorOps, AlertOps, Spike.sh, Rootly, Incident.io, StatusCast Incident Management, PagerTree and ResQ.

          Some top alternatives to VictorOps includes Freshservice, PagerDuty, Opsgenie, YetiCloud, AlertOps, Spike.sh, Mission Manager, Zenduty, Incident.io, StatusCast Incident Management and PagerTree.

          Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].