spotsaas-logo
Get Listed

Compare Zenduty vs Opsgenie vs Freshservice

Zenduty - Incident Management Software
Get Quote
Get Quote
Opsgenie - Incident Management Software
Get Quote
Get Quote

Overview

Description

Zenduty is a powerful incident management system designed for DevOps and SRE teams. Its speed of response will reduce downtime by up to 90%. Complex routing rules can be created based on ... Read More

Opsgenie is a SaaS-based incident management software. It combines notification and collaboration tools with intelligent alerting capabilities in an easy-to-use web interface. Opsgenie's ... Read More

Entry Level Pricing
  • Starts from $5 , Billed Yearly
  • Starts from $9 , Billed Yearly
Free Trial Availability
Spotsaas Score

8.5/10

9.0/10

User Ratings
Get Quote
Get Quote

Software Demo

Demo

View demo

View demo

Features

Total Features

12 Features

6 Features

Unique Features
      Get Quote
      Get Quote

      Pricing

      Pricing Option
          Starting From
          • $5 , Billed Yearly
          • $9 , Billed Yearly
          Pricing Pans
          • Free

            • SMS/Phone/Email/Slack/Teams/Push Notifications

            • On call scheduling

            • Android/iOS application

            Show more +

          • Starter

            • Includes features of Free plan, plus

            • Outgoing/two-way integrations with Jira, Slack, Zoom, Freshdesk, Statuspage and others

            • Incident Responders

            Show more +

          • Growth

            • Includes features of Starter plan, plus

            • Unlimited SMS/Phone call alerts

            • API access

            Show more +

          • Browse all pricing plans
          • Free

            • Up to 5 users

            • Number of Alerts: Unlimited

            • E-mail Notifications: Unlimited

            Show more +

          • Essentials

            • Includes Free Plan features, plus

            • SMS/Voice Notifications (US & Canada): # of users x100

            • SMS/Voice Notifications (International): # of users x25

            Show more +

          • Standard

            • Includes Essentials Plan features, plus

            • SMS/Voice Notifications (US & Canada): Unlimited

            • SMS/Voice Notifications (International): Unlimited

            Show more +

          • Browse all pricing plans
          Pricing Pagezenduty pricingopsgenie pricing

          Other Details

          Organization Types supported
          • Large Enterprises
          • Medium Business
          • Small Business
          • Individuals
          • Freelancers
          • Large Enterprises
          • Medium Business
          • Small Business
          • Individuals
          • Freelancers
          Platforms Supported
          • Browser Based (Cloud)
          • Mobile - iOS
          • Mobile - Android
          • Installed - Mac
          • Installed - Windows
          • Browser Based (Cloud)
          • Browser Based (Cloud)
          • Mobile - iOS
          • Mobile - Android
          • Installed - Mac
          • Installed - Windows
          • Browser Based (Cloud)
          Modes of support
          • 24/7 (Live rep)
          • Business Hours
          • Online
          • 24/7 (Live rep)
          • Business Hours
          • Online
          API Support
          • Available
          • Available
          Get Quote
          Get Quote

          User Reviews

          User Ratings

          No Reviews

          No reviews available for the product

          Rating Distribution

          No Reviews

          No reviews available for the product

          Excellent

          99

          Very Good

          22

          Good

          1

          Poor

          1

          Terible

          0

          Expert's Review generated by AI

          No Expert ai Review available for the product

          Opsgenie has garnered significant positive feedback in the past 12 months, highlighting its key strengths in incident management and on-call scheduling. Users appreciate its ease of use, ...Read more

          Pros and Cons
          • Automates incident processes, ensuring alerts are managed and assigned correctly without manual intervention.

          • Efficient monitoring and management of production and development servers, with customizable templates and alert notifications.

          • Easy setup for on-call rotations and notifications via various channels like SMS, call, and email.

          • Provides integrations with various platforms, allowing for custom notification strategies and alarm analysis.

          • Enables effective incident management across multiple services and infrastructure, facilitating alarm setup and escalation.

          • Potential complexity for newcomers due to the richness of features and customization options, may require proper support for effective utilization.

          • Limited availability in the Marketplace for advanced apps and connectors, restricting the scope for additional functionalities.

          Positive Reviews

          No reviews available for the product

          No reviews available for the product

          Customers

          Customers
          Zolo

          Zolo

          Qoala

          Qoala

          UrbanPiper

          UrbanPiper

          Looker

          Looker

          Media and Screenshots

          Screenshots
          screenshot

          1 Screenshots

          Announcement

          4 Screenshots

          Videos
          video-0

          2 Videos

          video-0

          4 Videos

          Add to Compare

          Frequently Asked Questions (FAQs)

          Stuck on something? We're here to help with all the questions and answers in one place.

          Yes, both Zenduty and Opsgenie offer a Free Trial.

          Zenduty is designed for Freelancers, Large Enterprises, Medium Business and Small Business.

          Opsgenie is designed for Large Enterprises, Medium Business and Small Business.

          Pricing for Zenduty Starts at $5/User/Month when Billed Yearly whereas for Opsgenie Starts at $9/User/Month when Billed Yearly.

          Some top alternatives to Zenduty includes Freshservice, PagerDuty, Opsgenie, VictorOps, AlertOps, Spike.sh, Rootly, Incident.io, StatusCast Incident Management, PagerTree and ResQ.

          Some top alternatives to Opsgenie includes Freshservice, Jira Service Desk, PagerDuty, VictorOps, Amixr, AlertOps, Splunk On-Call, Spike.sh, Mission Manager, StatusCast Incident Management and PagerTree.

          Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].