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Compare Zendesk Support vs ViaSay

Overview

Description

Zendesk Support is a cloud-based help desk application designed to help individuals easily manage service desk and the requests made by their users. The intuitive, easy to use interface ... Read More

ViaSay offers advanced AI chatbots designed to handle a wide range of use cases, enhancing customer service operations and streamlining processes. These intelligent chatbots are trained to ... Read More

Entry Level Pricing
  • Starts from $19 , yearly
  • Not Available
Free Trial Availability
  • No free trial
Spotsaas Score

9.2/10

Not Available

User Ratings
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Software Demo

Demo

View demo

View demo

Features

Total Features

18 Features

16 Features

Unique Features
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      Pricing

      Pricing Option
          Starting From
          • $19 , yearly
          • Not Available
          Pricing Pans
          • Support Team

            $25

            /user/month

            • Ticketing system

            • Email

            • Contact form and Web Widget

            Show more +

          • Suite Team

            $69

            /user/month

            • Support Team; plus

            • AI agents

            • Customer and internal knowledge base

            Show more +

          • Suite Professional

            $149

            /user/month

            • Suite Team plus

            • Live and custom analytics

            • Skills-based routing

            Show more +

          • Browse all pricing plans
          • Not Available
          Pricing Pagezendesk-support pricingviasay pricing

          Other Details

          Organization Types supported
              Platforms Supported
              • Browser Based (Cloud)
              • Browser Based (Cloud)
              Modes of support
              • 24/7 (Live rep)
              • Business Hours
              • Online
              • 24/7 (Live rep)
              • Business Hours
              • Online
              API Support
              • Available
              • Not Available
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              User Reviews

              User Ratings

              No Reviews

              No reviews available for the product

              Rating Distribution

              Excellent

              1493

              Very Good

              214

              Good

              31

              Poor

              7

              Terible

              12

              No Reviews

              No reviews available for the product

              Expert's Review generated by AI

              No Expert ai Review available for the product

              No Expert ai Review available for the product

              Pros and Cons

              No pros or cons available for the product

              Positive Reviews

              No reviews available for the product

              No reviews available for the product

              Integrations

              Integration with other apps

              No Integration information available.

              Customers

              Customers
              Siemens

              Siemens

              LUSH

              LUSH

              Missouri Star

              Missouri Star

              No Customers information available.

              Media and Screenshots

              Screenshots
              Zendesk

              2 Screenshots

              ViaSay

              8 Screenshots

              Videos
              video-0

              2 Videos

              No videos available.

              Alternatives

              Alternatives

              No Alternative products available.

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              Frequently Asked Questions (FAQs)

              Stuck on something? We're here to help with all the questions and answers in one place.

              Zendesk Support offers Free Trial, but ViaSay does not.

              Zendesk Support is designed for Large Enterprises, Medium Business and Small Business.

              ViaSay is designed for Large Enterprises, Medium Business and Small Business.

              The starting price of Zendesk Support begins at $19/user/month when yearly, while pricing details for ViaSay are unavailable.

              Some top alternatives to Zendesk Support includes Zoho Desk, ManageEngine ServiceDesk Plus, Deskero, Support Hub, HelpDesk, Desky, Help Scout, Salesforce Service Cloud, ReadyDesk, Sitehelpdesk, HESK and BoldDesk.

              Some top alternatives to ViaSay includes and undefined.

              Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].