Yes, both Zendesk Support and Smartlook offer a Free Trial.
Zendesk Support is designed for Large Enterprises, Medium Business and Small Business.
Smartlook is designed for Large Enterprises, Medium Business and Small Business.
Pricing for Zendesk Support Starts at $19/user/month when yearly whereas for Smartlook Starts at $39/Month.
Some top alternatives to Zendesk Support includes Zoho Desk, Tidio Helpdesk, Deskero, Support Hub, HelpDesk, Desky, Help Scout, Salesforce Service Cloud, ReadyDesk, Sitehelpdesk, HESK and BoldDesk.
Some top alternatives to Smartlook includes VWO Insights, VWO FullStack, Hotjar, FullStory, UXCam, UserX, MouseStats, UserExperior, PinPut, Mixpanel, Appsee Mobile Analytics and WebForce Analytics.