Spot Score

Hotjar

Unlocking user behavior for website success.

4.1

(1267)

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Starts from $39/Month, also offers free forever plan

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Overview

Features

Pricing

Alternatives

Ratings

Media

Integrations

Support

FAQs

What is Hotjar?

Affiliate Disclosure

The Hotjar Heatmap Tool helps you to significantly understand and improve the experience of your users on your website. By allowing you to see exactly where they spend their time, click and scroll in real-time, you can easily understand what is working well and what needs improvement. When combined with targeted recordings of actual user sessions on your website, you can truly boost the performance and quality of your website. By visualizing every click (and even inaction) on your website, Hotjar lets you understand how a user interacts with each page on your site so that you can increase conversions and sales.

Pricing

Starts from $39/Month

Customer Type

Freelancers
Large Enterprises
Medium Business
Small Business

Platform Type

SaaS/Web/Cloud
Mobile - Android
Mobile - iOS

Hotjar software demo

View demo

Hotjar Features

Show Feature Explanation

Features Score:

JavaScript Error Detection

Hotjar Pricing

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Free Trial

Not available

Hotjar Pricing

Starts from $39/Month
Offers free forever plan

Pricing Model

Freemium
Paid Plans (Subscription )

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Pricing Plans

Basic

Up to 35 daily sessions
Automatic data capture
Unlimited heatmaps
Up to 1,050 recordings/month
Create and store 3 surveys & incoming feedback widgets

Plus

$39

/Month

Everything in Basic, and:
Up to 100 daily sessions
Powerful filters for recordings
Trigger recordings by page or event
Up to 3,000 recordings/month

Show more +

Business

$99

/Month

Everything in Plus, and:
500 - 2,500 daily sessions
Seven custom-built integrations
Analyze key user cohorts
Rage clicks and u-turns

Show more +

Scale

$389

/Month

Everything in Business, and:
4,000+ daily sessions
Dedicated Hotjar Customer Success Manager
SAML single sign-on (SSO)
Enough data for the largest sites

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Explore in-depth pricing

Screenshots of the Hotjar Pricing Page

Disclaimer: Pricing information for Hotjar is provided by the software vendor or sourced from publicly accessible materials. Final cost negotiations and purchasing must be handled directly with the seller. For the latest information on pricing, visit website. Pricing information was last updated on .

View detailed pricing for Hotjar

Free Hotjar Alternatives

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Lucky Orange

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Smartlook

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Mouseflow

Uncover insights, optimize your site.

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FullStory

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VisitorLAB

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Mixpanel

Unleash the power of customer data.

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Hotjar Reviews & Ratings

4.1

Very Good

Based on 1267 ratings & 359 reviews

Rating Distribution

Excellent

(240)

Very Good

(92)

Good

(20)

Poor

(3)

Terible

(4)

Expert's Review generated by AI

Hotjar stands out as a powerful and user-friendly tool for website optimization and user behavior analysis. Users appreciate its comprehensive features like session recordings, heatmaps, and user-friendly interface, making it valuable for improving website performance and user experience. The ability to analyze visitor activity and generate actionable insights is ...Read more

Hotjar pros and cons

Provides valuable insights into user behavior, enhancing website optimization.
User-friendly interface, easy to set up and use for users without technical knowledge.
Offers features like heatmaps, recordings, surveys, and feedback tools.
Powerful tool for tracking user interactions, including clicks, scrolls, and site navigation.
Helps in understanding user behavior and improving user experience.

Some limitations in integration options with other tools.
Pricing may be a concern for some users, especially with recent changes.
Interface can be confusing for some users, requiring effort to find certain aspects.
Limited free version features, with some functionality restricted behind paid plans.
May experience occasional issues with data collection and recognition of forms.

User Review

PŁ

Piotr Łukaszkiewicz

11/06/24

5 out of 5

Excellent Customer Supprt

We have recently made a mistake while buying a higher plan in Hotjar. We have contacted Hotjar's support. The response came in a few minutes and they ...

АГ

Антон Гречинский

03/20/24

5 out of 5

amazing tool if compare with smartlook…

amazing tool if compare with smartlook or others

Usha B

11/29/23

5 out of 5

"Analyze every visitor's activity"

What do you like best about Hotjar? Hotjar has everything which is required to analyse visitor's activity which may required for customising website ...

Khushi S

08/10/23

5 out of 5

"Powerful tool that gives designer, marketers and owners, insight into how users interacting the site"

What do you like best about Hotjar? User-friendly tool, which helps the designers to improve the user experience of their application. It records user ...

View all Reviews

Hotjar Integrations

4.1

4.2

4.5

4.2

4.2

4.4

4.1

4.3

4.7

View all integrations

Hotjar Support

Contact

+1 (855) 464-6788

Customer Service

Online

Location

Malta, Europe

Reach out to Hotjar Social channels

Frequently Asked Questions (FAQs)

Stuck on something? We're here to help with all the questions and answers in one place.

Hotjar is a Heat Map Software. Hotjar offers Form Testing, JavaScript Error Detection, Funneling, Customer Feedback, Filtered Results and many more functionalities.

Some top alternatives to Hotjar includes VWO Insights, VWO FullStack, Crazy Egg, Lucky Orange and WebForce Analytics.

No, Hotjar doesn't provide API.

Yes, Hotjar provides mobile app.

Hotjar is located in Malta, Europe

Hotjar offers Freemium, Subscription pricing models

Yes, Hotjar can integrate with WordPress, Weebly, Squarespace, HubSpot CRM and many more.You can find more integration for Hotjar here

The starting price of Hotjar is $39/Month

Researched by Rajat Gupta