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What does 'Customer Feedback' mean?

Customers submit information about their experiences with a product or service in the form of customer feedback. Its goal is to expose their degree of happiness and assist development, customer success, and marketing teams in determining where they can improve. Customers' feedback can be proactively gathered by polling and surveying them, interviewing them, or asking for reviews. Groups can also collect feedback passively by giving users a spot in the product to leave comments, concerns, or compliments. Without client input, a company can never know if its effect provides value to its customers. Likewise, the product and go-to-market teams won't know whether they're cultivating loyal customers unless they know if they're getting a deal.

Software with Customer Feedback functionality

ProductFree TrialStarting PriceSpot ScoreRatingActions
Smartlook - Heat Map Software
Smartlook

$39,

9.84.5Visit Website
Hotjar - Heat Map Software
Hotjar

$39,

9.64.1Visit Website
Plerdy - Heat Map Software
Plerdy

$23, Billed Yearly

9.34.6Visit Website
Mouseflow - Heat Map Software
Mouseflow

$24, Billed Yearly

8.94.6Visit Website
Lucky Orange - Heat Map Software
Lucky Orange

$9, Billed Yearly

8.84.3Visit Website
VWO Insights - Heat Map Software
VWO Insights

$169,

8.6-Visit Website
Deepneurals - Heat Map Software
Deepneurals
-7.94.5Visit Website
TruConversion - Heat Map Software
TruConversion

$41, Billed Yearly

7.7-Visit Website
Tiledesk - Live Chat Software
Tiledesk
-7.7-Visit Website
Insight Voice
Insight Voice

$50.00, Billed Yearly

--Visit Website
Commenter.ai
Commenter.ai
---Visit Website
Pulse FlightRecoder
Pulse FlightRecoder

$41.00, Billed Yearly

--Visit Website
TrustLoop
TrustLoop
---Visit Website
BrainyPDF
BrainyPDF
---Visit Website
Figr
Figr
---Visit Website