Compare Zendesk Support vs Setmore

Overview

Key features

Pricing

Other Details

User reviews

Integratons

Media & Screenshots

Alternatives

	Zendesk Support (1757) Visit website Visit Website *sponsored	Setmore (2115) Get Quote Get Quote

Overview
Affiliate Disclosure

Description	Zendesk Support is a cloud-based help desk application designed to help individuals easily manage service desk and the requests made by their users. The intuitive, easy to use interface ... Read More	Setmore is an appointment scheduling software built for businesses. It makes it easy to convert your website visitors into bookings. It allows you to manage staff and service information, ... Read More
Entry Level Pricing	Starts from $19 , yearly	Starts from $5 , Billed Yearly
Free Trial Availability	Get Free Trial	No free trial
Spotsaas Score	9.2/10	9.2/10
User Ratings	4.3 (7934)	4.6 (2489)
	Visit website	Get Quote

Software Demo

Demo	View demo	View demo

Features

Total Features	29 Features	12 Features
Unique Features
	Visit website	Get Quote

Pricing

Pricing Option
Starting From	$19 , yearly	$5 , Billed Yearly
Pricing Plans	Support Team $25 /user/month Get Started Ticketing system Email Contact form and Web Widget Show more + Suite Team $69 /user/month Get Started Support Team; plus AI agents Customer and internal knowledge base Show more + Suite Professional $149 /user/month Get Started Suite Team plus Live and custom analytics Skills-based routing Show more + Browse all pricing plans	Free Get Started Up to 4 users Unlimited appointments Email reminders Show more + Premium Get Started Up to 2 users SMS reminders Two-way calendar sync Show more + Pro Get Started For 3+ Users Includes features of Premium plan at a better rate for larger teams
	View detailed pricing	View detailed pricing

Other Details

Organization Types supported	Freelancers Large Enterprises Medium Business Small Business Individuals	Freelancers Large Enterprises Medium Business Small Business Individuals
Platforms Supported	Browser Based (Cloud) Mobile - Android Mobile - iOS Installed - Windows Installed - Mac Mobile - Windows Browser Based (Cloud)	Browser Based (Cloud) Mobile - Android Mobile - iOS Installed - Windows Installed - Mac Mobile - Windows Browser Based (Cloud)
Modes of support	24/7 (Live rep) Business Hours Online	24/7 (Live rep) Business Hours Online
API Support	Available	Available
	Visit Website	Get Quote

User Reviews

User Ratings	4.3 (based on 7934 reviews)	4.6 (based on 2489 reviews)
Rating Distribution	Excellent 1493 Very Good 214 Good 31 Poor 7 Terible 12	Excellent 2097 Very Good 13 Good 4 Poor 1 Terible 0
Expert's Review generated by AI	Zendesk Support is a robust cloud-based help desk solution designed to streamline customer service operations with its intuitive and user-friendly interface. I find its natural language ...Read more	Setmore has garnered rave reviews for its exceptional customer service and user-friendly platform. Customers have praised the quick response times and knowledgeable support staff, particularly ...Read more
Pros and Cons	It provides complete visibility into customer requests, ensuring efficient issue resolution and better customer support. By automating processes and streamlining customer request management, it helps organizations save time and boost overall productivity. The system leverages natural language processing, eliminating the learning curve and making customer service operations more seamless. Zendesk Support offers an intuitive and easy-to-use interface, allowing users to navigate the platform efficiently without requiring extensive training. While the platform is designed for ease of use, larger organizations with complex support needs may require additional customization or third-party integrations.	Effective and prompt customer support, providing thorough assistance and guidance. Easy-to-use interface with clutter-free workspace and intuitive design. Valuable insights and suggestions provided during onboarding sessions for business optimization. Clear explanations and patient responses to queries, ensuring understanding for users. Possible complexity for beginners due to the richness of features without adequate support. Limited selection in the Marketplace for additional apps and connectors may restrict advanced functionalities and customization options.
Positive Reviews	No reviews available for the product	No reviews available for the product
	Read reviews	Read reviews

Integrations

Integration with other apps	monday.com 4.5 (14486 reviews) Slack 4.5 (35011 reviews) Vanta	Quickbooks 4.4 (27182 reviews) Xero 4.2 (5582 reviews) WordPress 4.1 (25641 reviews)

Customers

Customers	Uber Siemens Shopify	No Customers information available.

Media and Screenshots

Screenshots	5 Screenshots	No screenshots available.
Videos	2 Videos	3 Videos

Alternatives

Alternatives	Zoho Desk 4.4 Tidio Helpdesk Deskero 4.3	Appointy 4.7 FreeBusy 4.3 Acuity Scheduling 4.5

Frequently Asked Questions (FAQs)

Stuck on something? We're here to help with all the questions and answers in one place.

Zendesk Support offers Free Trial, but Setmore does not.

Zendesk Support is designed for Large Enterprises, Medium Business and Small Business.

Setmore is designed for Freelancers, Medium Business and Small Business.

Pricing for Zendesk Support Starts at $19/user/month when yearly whereas for Setmore Starts at $5/User/Month when Billed Yearly.

Some top alternatives to Zendesk Support includes Zoho Desk, Tidio Helpdesk, Deskero, Support Hub, HelpDesk, Desky, Help Scout, Salesforce Service Cloud, ReadyDesk, Sitehelpdesk, HESK and BoldDesk.

Some top alternatives to Setmore includes Appointy, FreeBusy, Acuity Scheduling, Calendly, Square Appointments, Cogsworth, OpusTime, Book Like A Boss, Doodle, Picktime, SnapAppointments, Fresha and i-Scheduling for Appointments.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

Compare Zendesk Support vs Setmore

Zendesk Support

Setmore

OverviewAffiliate Disclosure

Software Demo

Features

Pricing

Other Details

User Reviews

Integrations

Customers

Media and Screenshots

Alternatives

Frequently Asked Questions (FAQs)

Overview
Affiliate Disclosure