Compare Zendesk Support vs Jitbit Helpdesk vs Zoho Desk vs ManageEngine ServiceDesk Plus

Overview

Key features

Pricing

Other Details

User reviews

Integratons

Media & Screenshots

Alternatives

	Zendesk Support (1757) Visit website Visit Website *sponsored	Jitbit Helpdesk (82) Visit website Visit Website

Overview
Affiliate Disclosure

Description	Zendesk Support is a cloud-based help desk application designed to help individuals easily manage service desk and the requests made by their users. The intuitive, easy to use interface ... Read More	Jitbit's revolutionary help desk software allows to easily manage support requests. The easy-to-use software includes everything needed to create, track and resolve customer issues. Using ... Read More
Entry Level Pricing	Starts from $19 , yearly	Starts from $24.92 , Billed Yearly
Free Trial Availability	Get Free Trial	Free Trial available
Spotsaas Score	9.2/10	9.5/10
User Ratings	4.3 (7934)	4.4 (106)
	Visit website	Visit website

Features

Total Features	18 Features	16 Features
Unique Features
	Visit website	Visit website

Pricing

Pricing Option
Starting From	$19 , yearly	$24.92 , Billed Yearly
Pricing Pans	Support Team $25 /user/month Get Started Ticketing system Email Contact form and Web Widget Show more + Suite Team $69 /user/month Get Started Support Team; plus AI agents Customer and internal knowledge base Show more + Suite Professional $149 /user/month Get Started Suite Team plus Live and custom analytics Skills-based routing Show more + Browse all pricing plans	Freelancer Get Started 1 agent Unlimited storage All the core features Show more + Startup Get Started 4 agents Unlimited storage All the core features Show more + Company Get Started 7 agents Unlimited storage All the core features Show more + Browse all pricing plans
Pricing Page
	View detailed pricing	View detailed pricing

Other Details

Organization Types supported	Large Enterprises Medium Business Small Business Freelancers Individuals	Large Enterprises Medium Business Small Business Freelancers Individuals
Platforms Supported	Browser Based (Cloud) Mobile - Android Mobile - iOS Installed - Mac Installed - Windows Mobile - Windows Mobile - BlackBerry Browser Based (Cloud)	Browser Based (Cloud) Mobile - Android Mobile - iOS Installed - Mac Installed - Windows Mobile - Windows Mobile - BlackBerry Browser Based (Cloud)
Modes of support	24/7 (Live rep) Business Hours Online	24/7 (Live rep) Business Hours Online
API Support	Available	Available
	Visit Website	Visit Website

User Reviews

User Ratings	4.3 (based on 7934 reviews)	4.4 (based on 106 reviews)
Rating Distribution	Excellent 1493 Very Good 214 Good 31 Poor 7 Terible 12	Excellent 43 Very Good 33 Good 5 Poor 1 Terible 0
Expert's Review generated by AI	No Expert ai Review available for the product	No Expert ai Review available for the product
Pros and Cons	No pros or cons available for the product	No pros or cons available for the product
Positive Reviews	No reviews available for the product	No reviews available for the product
	Read reviews	Read reviews

Integrations

Integration with other apps	No Integration information available.	Jira 4.4 (17380 reviews) Harvest 4.5 (909 reviews) Trello 4.3 (34350 reviews)

Customers

Customers	Siemens LUSH Missouri Star	Adobe HP GE

Media and Screenshots

Screenshots	2 Screenshots	4 Screenshots
Videos	2 Videos	4 Videos

Alternatives

Alternatives	Zoho Desk 4.4 ManageEngine ServiceDesk Plus 4.2 Deskero 4.3	Zoho Desk 4.4 Zendesk Support 4.3 ManageEngine ServiceDesk Plus 4.2

Frequently Asked Questions (FAQs)

Stuck on something? We're here to help with all the questions and answers in one place.

Yes, both Zendesk Support and Jitbit Helpdesk offer a Free Trial.

Zendesk Support is designed for Large Enterprises, Medium Business and Small Business.

Jitbit Helpdesk is designed for Freelancers, Large Enterprises, Medium Business and Small Business.

Pricing for Zendesk Support Starts at $19/user/month when yearly whereas for Jitbit Helpdesk Starts at $24.92/Month when Billed Yearly.

Some top alternatives to Zendesk Support includes Zoho Desk, ManageEngine ServiceDesk Plus, Deskero, Support Hub, HelpDesk, Desky, Help Scout, Salesforce Service Cloud, ReadyDesk, Sitehelpdesk, HESK and BoldDesk.

Some top alternatives to Jitbit Helpdesk includes Zoho Desk, Zendesk Support, ManageEngine ServiceDesk Plus, Apptivo, Teamwork Desk, HelpDesk, SysAid, ReadyDesk, AzureDesk, Help Desk Premier, BoldDesk and Scopedesk.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

Compare Zendesk Support vs Jitbit Helpdesk vs Zoho Desk vs ManageEngine ServiceDesk Plus

Zendesk Support

Jitbit Helpdesk

OverviewAffiliate Disclosure

Features

Pricing

Other Details

User Reviews

Integrations

Customers

Media and Screenshots

Alternatives

Frequently Asked Questions (FAQs)

Overview
Affiliate Disclosure