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Compare Zendesk Support vs Bloomfire

Overview

Description

Zendesk Support is a cloud-based help desk application designed to help individuals easily manage service desk and the requests made by their users. The intuitive, easy to use interface ... Read More

BLOOMFIRE is designed to help teams get ideas out of their heads and into the pipeline as quickly as possible. It deletes the frustration of trying to share a thought or project with ... Read More

Entry Level Pricing
  • Starts from $19 , yearly
  • Starts from $1,149
Free Trial Availability
  • No free trial
Spotsaas Score

9.2/10

Not Available

User Ratings
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Features

Total Features

18 Features

0 Features

Unique Features

    No features

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    Pricing

    Pricing Option
        Starting From
        • $19 , yearly
        • $1,149
        Pricing Pans
        • Support Team

          $25

          /user/month

          • Ticketing system

          • Email

          • Contact form and Web Widget

          Show more +

        • Suite Team

          $69

          /user/month

          • Support Team; plus

          • AI agents

          • Customer and internal knowledge base

          Show more +

        • Suite Professional

          $149

          /user/month

          • Suite Team plus

          • Live and custom analytics

          • Skills-based routing

          Show more +

        • Browse all pricing plans
        • Not Available
        Pricing Pagezendesk-support pricingbloomfire pricing

        Other Details

        Organization Types supported
        • Medium Business
        • Small Business
        • Large Enterprises
        • Individuals
        • Freelancers
        • Medium Business
        • Small Business
        • Large Enterprises
        • Individuals
        • Freelancers
        Platforms Supported
        • Browser Based (Cloud)
        • Mobile - iOS
        • Mobile - Android
        • Installed - Windows
        • Installed - Mac
        • Browser Based (Cloud)
        • Browser Based (Cloud)
        • Mobile - iOS
        • Mobile - Android
        • Installed - Windows
        • Installed - Mac
        • Browser Based (Cloud)
        Modes of support
        • 24/7 (Live rep)
        • Business Hours
        • Online
        • 24/7 (Live rep)
        • Business Hours
        • Online
        API Support
        • Available
        • Available
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        User Reviews

        User Ratings
        Rating Distribution

        Excellent

        1493

        Very Good

        214

        Good

        31

        Poor

        7

        Terible

        12

        Excellent

        230

        Very Good

        35

        Good

        4

        Poor

        0

        Terible

        0

        Expert's Review generated by AI

        No Expert ai Review available for the product

        No Expert ai Review available for the product

        Pros and Cons

        No pros or cons available for the product

        Positive Reviews

        No reviews available for the product

        No reviews available for the product

        Integrations

        Integration with other apps

        No Integration information available.

        Customers

        Customers
        Siemens

        Siemens

        LUSH

        LUSH

        Missouri Star

        Missouri Star

        Fedex

        Fedex

        Southwest

        Southwest

        Capital one

        Capital one

        Media and Screenshots

        Screenshots
        Zendesk

        2 Screenshots

        Bloomfire and slack integration

        1 Screenshots

        Videos
        video-0

        2 Videos

        video-0

        1 Videos

        Frequently Asked Questions (FAQs)

        Stuck on something? We're here to help with all the questions and answers in one place.

        Zendesk Support offers Free Trial, but Bloomfire does not.

        Zendesk Support is designed for Large Enterprises, Medium Business and Small Business.

        Bloomfire is designed for Large Enterprises, Medium Business and Small Business.

        Pricing for Zendesk Support Starts at $19/user/month when yearly whereas for Bloomfire Starts at $1,149/Month.

        Some top alternatives to Zendesk Support includes Zoho Desk, ManageEngine ServiceDesk Plus, Deskero, Support Hub, HelpDesk, Desky, Help Scout, Salesforce Service Cloud, ReadyDesk, Sitehelpdesk, HESK and BoldDesk.

        Some top alternatives to Bloomfire includes Confluence, Zoho Wiki, KBPublisher, Drupal Wiki, LearnLode Enterprise, TWiki, Talisma KnowledgeBase, HuForce, XWiki and ProProfs Knowledge Base.

        Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].