spotsaas-logo
Get Listed

Compare Zendesk Support vs alphachat.ai

Overview

Description

Zendesk Support is a cloud-based help desk application designed to help individuals easily manage service desk and the requests made by their users. The intuitive, easy to use interface ... Read More

alphachat.ai is an amazing software that can help businesses increase conversions and deliver dazzling customer service experiences. More than just moderating conversations, it comes ... Read More

Entry Level Pricing
  • Starts from $19 , yearly
  • Not Available
Free Trial Availability
Spotsaas Score

9.2/10

Not Available

User Ratings

4.8

(4)
Get Quote

Software Demo

Demo

View demo

alphachat.ai has not given any software demo yet

If you're the owner of this profile, add your demo.Contact us

Features

Total Features

29 Features

6 Features

Unique Features
      Get Quote

      Pricing

      Pricing Option
          Starting From
          • $19 , yearly
          • Not Available
          Pricing Plans
          • Support Team

            $25

            /user/month

            • Ticketing system

            • Email

            • Contact form and Web Widget

            Show more +

          • Suite Team

            $69

            /user/month

            • Support Team; plus

            • AI agents

            • Customer and internal knowledge base

            Show more +

          • Suite Professional

            $149

            /user/month

            • Suite Team plus

            • Live and custom analytics

            • Skills-based routing

            Show more +

          • Browse all pricing plans
          • Not Available

          Other Details

          Organization Types supported
          • Small Business
          • Freelancers
          • Large Enterprises
          • Medium Business
          • Individuals
          • Small Business
          • Freelancers
          • Large Enterprises
          • Medium Business
          • Individuals
          Platforms Supported
          • Installed - Windows
          • Browser Based (Cloud)
          • Mobile - iOS
          • Mobile - Android
          • Mobile - Windows
          • Installed - Mac
          • Mobile - BlackBerry
          • Browser Based (Cloud)
          • Installed - Windows
          • Browser Based (Cloud)
          • Mobile - iOS
          • Mobile - Android
          • Mobile - Windows
          • Installed - Mac
          • Mobile - BlackBerry
          • Browser Based (Cloud)
          Modes of support
          • 24/7 (Live rep)
          • Business Hours
          • Online
          • 24/7 (Live rep)
          • Business Hours
          • Online
          API Support
          • Available
          • Available
          Get Quote

          User Reviews

          User Ratings
          Rating Distribution

          Excellent

          1493

          Very Good

          214

          Good

          31

          Poor

          7

          Terible

          12

          Excellent

          4

          Very Good

          0

          Good

          0

          Poor

          0

          Terible

          0

          Expert's Review generated by AI

          Zendesk Support is a robust cloud-based help desk solution designed to streamline customer service operations with its intuitive and user-friendly interface. I find its natural language ...Read more

          No Expert ai Review available for the product

          Pros and Cons
          • It provides complete visibility into customer requests, ensuring efficient issue resolution and better customer support.

          • By automating processes and streamlining customer request management, it helps organizations save time and boost overall productivity.

          • The system leverages natural language processing, eliminating the learning curve and making customer service operations more seamless.

          • Zendesk Support offers an intuitive and easy-to-use interface, allowing users to navigate the platform efficiently without requiring extensive training.

          • While the platform is designed for ease of use, larger organizations with complex support needs may require additional customization or third-party integrations.

          Positive Reviews

          No reviews available for the product

          No reviews available for the product

          Integrations

          Customers

          Customers
          Uber

          Uber

          Siemens

          Siemens

          Shopify

          Shopify

          Telia

          Telia

          Monese

          Monese

          tet

          tet

          Media and Screenshots

          Screenshots
          Zendesk

          5 Screenshots

          alphachat screenshot

          5 Screenshots

          Videos
          video-0

          2 Videos

          No videos available.

          Add to Compare

          Frequently Asked Questions (FAQs)

          Stuck on something? We're here to help with all the questions and answers in one place.

          Yes, both Zendesk Support and alphachat.ai offer a Free Trial.

          Zendesk Support is designed for Large Enterprises, Medium Business and Small Business.

          alphachat.ai is designed for Large Enterprises, Medium Business and Small Business.

          The starting price of Zendesk Support begins at $19/user/month when yearly, while pricing details for alphachat.ai are unavailable.

          Some top alternatives to Zendesk Support includes Zoho Desk, Tidio Helpdesk, Deskero, Support Hub, HelpDesk, Desky, Help Scout, Salesforce Service Cloud, ReadyDesk, Sitehelpdesk, HESK and BoldDesk.

          Some top alternatives to alphachat.ai includes ChatFunnels, nativeMsg, SupportChamp, Smartchat, Freshchat, Little SaaS Communication, Qualified, Workvivo, Messenger Communication Platform, IFTTT and RightMessage.

          Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].