Compare Zendesk Sunshine vs Zoho CRM vs Thryv vs Salesforce Sales Cloud

Overview

Key features

Pricing

Other Details

User reviews

Integratons

Media & Screenshots

Alternatives

	Zendesk Sunshine (53) Get Quote Get Quote	Zoho CRM (2471) Visit website Visit Website *sponsored

Overview
Affiliate Disclosure

Description	Zendesk Sunshine features a sleek, modern design and is built for Zendesk's secure multi-tenant architecture. It offers new homepage layouts and an easy-to-use Customization tool for your ... Read More	Zoho CRM is a cloud-based customer relationship management (CRM) software designed to help businesses of all sizes streamline sales, marketing, and customer support in one platform. It ... Read More
Entry Level Pricing	Starts from $19	Starts from $9 , yearly
Free Trial Availability	Free Trial available	Get Free Trial
Spotsaas Score	7.9/10	9.8/10
User Ratings	4.2 (22)	4.1 (8849)
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Software Demo

Demo	View demo	View demo

Features

Total Features	4 Features	47 Features
Unique Features
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Pricing

Pricing Option
Starting From	$19	$9 , yearly
Pricing Plans	Not Available	Standard $15 /user/month Get Started All the essentials: Mass email Custom modules Show more + Professional $25 /user/month Get Started Everything in Standard + Blueprint CPQ Show more + Enterprise $35 /user/month Get Started Everything in Professional + Zia — AI assistant Territory management Show more + Browse all pricing plans
	View detailed pricing	View detailed pricing

Other Details

Organization Types supported	Large Enterprises Medium Business Small Business Freelancers Individuals	Large Enterprises Medium Business Small Business Freelancers Individuals
Platforms Supported	Browser Based (Cloud) Mobile - Android Mobile - iOS Installed - Windows Installed - Mac Browser Based (Cloud)	Browser Based (Cloud) Mobile - Android Mobile - iOS Installed - Windows Installed - Mac Browser Based (Cloud)
Modes of support	24/7 (Live rep) Business Hours Online	24/7 (Live rep) Business Hours Online
API Support	Available	Available
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User Reviews

User Ratings	4.2 (based on 22 reviews)	4.1 (based on 8849 reviews)
Rating Distribution	Excellent 30 Very Good 13 Good 9 Poor 0 Terible 1	Excellent 1257 Very Good 833 Good 238 Poor 69 Terible 74
Expert's Review generated by AI	Zendesk Sunshine has garnered significant praise over the past year for its ease of use, flexibility, and robust capabilities. Users consistently highlight its intuitive interface, which ...Read more	Zoho CRM has emerged as a versatile and user-friendly solution designed to cater to businesses of all sizes. Its strength lies in its seamless customization options, intuitive interface, and ...Read more
Pros and Cons	Intuitive and user-friendly interface, requiring little to no training for basic usage. Seamless organization and management of customer tickets, chats, and emails in one system. Provides flexible architecture with open APIs, enabling smooth integrations and customizations for innovative customer experiences. Efficient omnichannel support allows integration with third-party chatbot platforms and various communication tools across multiple social channels. Offers strong reporting capabilities essential for businesses to monitor and optimize operations. Advanced features and configuration can feel daunting to new users without prior experience or adequate training. Limited sophistication in transaction-related data handling, requiring improvements for better usability. Some users report expensive integration setups that raise overall adoption costs for certain workflows.	Easy to use with an intuitive interface requiring minimal technical expertise. Highly customizable workflows, fields, and dashboards to adapt to specific business needs. Cost-effective solution with a strong return on investment, ideal for small to medium-sized businesses (SMBs). Streamlines operations by automating tasks like lead management, reminders, and communications tracking. Strong integration capabilities with third-party tools (e.g., G Suite, Tableau, Power BI) and other Zoho apps in one seamless ecosystem. Limited scalability and depth for larger businesses with more complex requirements. Marketplace offers fewer advanced apps or connectors compared to competitors. Initial setup and customization can be overwhelming without proper guidance for some users.
Positive Reviews	No reviews available for the product	No reviews available for the product
	Read reviews	Read reviews

Integrations

Integration with other apps	No Integration information available.	Quickbooks 4.4 (27182 reviews) Xero 4.2 (5582 reviews) Zoho Books 4.5 (565 reviews)

Customers

Customers	MCM ASG Technologies MakeSpace	Amazon EuroKids HotStar

Media and Screenshots

Screenshots	2 Screenshots	4 Screenshots
Videos	3 Videos	1 Videos

Alternatives

Alternatives	Thryv 4.2 Salesforce Sales Cloud 4.4 monday sales CRM by monday.com	Thryv 4.2 Salesforce Sales Cloud 4.4 monday sales CRM by monday.com

Frequently Asked Questions (FAQs)

Stuck on something? We're here to help with all the questions and answers in one place.

Yes, both Zendesk Sunshine and Zoho CRM offer a Free Trial.

Zendesk Sunshine is designed for Individuals, Large Enterprises, Medium Business and Small Business.

Zoho CRM is designed for Freelancers, Large Enterprises, Medium Business and Small Business.

Pricing for Zendesk Sunshine Starts at $19/User/Month whereas for Zoho CRM Starts at $9/user/month when yearly.

Some top alternatives to Zendesk Sunshine includes Thryv, Salesforce Sales Cloud, monday sales CRM by monday.com, Pipedrive, Zoho CRM, Vendasta, ClickUp, Freshsales, Salesforce, Zendesk Sell, eZnet CRM, Keap, SalesCRM, CloudCC CRM, Freshdesk, CRMdesk and Custerem.

Some top alternatives to Zoho CRM includes Thryv, Salesforce Sales Cloud, monday sales CRM by monday.com, Pipedrive, Vendasta, Zoho One, Hubspot Marketing Hub, Freshsales, Salesforce, HubSpot CRM, Microsoft Dynamics 365 for Sales, LeadSquared CRM, SalesCRM, SimpleCRM and Zoho CRM Plus.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

Compare Zendesk Sunshine vs Zoho CRM vs Thryv vs Salesforce Sales Cloud

Zendesk Sunshine

Zoho CRM

OverviewAffiliate Disclosure

Software Demo

Features

Pricing

Other Details

User Reviews

Integrations

Customers

Media and Screenshots

Alternatives

Frequently Asked Questions (FAQs)

Overview
Affiliate Disclosure