Compare Zendesk Sunshine vs Salesforce vs Salesforce Sales Cloud vs Pipedrive

Overview

Key features

Pricing

Other Details

User reviews

Integratons

Media & Screenshots

Alternatives

	Zendesk Sunshine (53) Get Quote Get Quote	Salesforce (553) Get Quote Get Quote

Overview
Affiliate Disclosure

Description	Zendesk Sunshine features a sleek, modern design and is built for Zendesk's secure multi-tenant architecture. It offers new homepage layouts and an easy-to-use Customization tool for your ... Read More	Salesforce CRM software is a social enterprise application designed to help businesses of all sizes and industries like retail, health care, technology, financial services, consumer ... Read More
Entry Level Pricing	Starts from $19	Starts from $25
Free Trial Availability	Free Trial available	Get Free Trial
Spotsaas Score	7.9/10	9.8/10
User Ratings	4.2 (22)	4.3 (31400)
	Get Quote	Get Quote

Software Demo

Demo	View demo	View demo

Features

Total Features	4 Features	10 Features
Unique Features
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Pricing

Pricing Option
Starting From	$19	$25
Pricing Pans	Not Available	Not Available
Pricing Page
	View detailed pricing	View detailed pricing

Other Details

Organization Types supported	Large Enterprises Medium Business Small Business Freelancers Individuals	Large Enterprises Medium Business Small Business Freelancers Individuals
Platforms Supported	Browser Based (Cloud) Mobile - Android Mobile - iOS Installed - Windows Installed - Mac Browser Based (Cloud)	Browser Based (Cloud) Mobile - Android Mobile - iOS Installed - Windows Installed - Mac Browser Based (Cloud)
Modes of support	24/7 (Live rep) Business Hours Online	24/7 (Live rep) Business Hours Online
API Support	Available	Available
	Get Quote	Get Quote

User Reviews

User Ratings	4.2 (based on 22 reviews)	4.3 (based on 31400 reviews)
Rating Distribution	Excellent 30 Very Good 13 Good 9 Poor 0 Terible 1	Excellent 370 Very Good 142 Good 30 Poor 4 Terible 7
Expert's Review generated by AI	Zendesk Sunshine has garnered significant praise over the past year for its ease of use, flexibility, and robust capabilities. Users consistently highlight its intuitive interface, which ...Read more	Salesforce Sales Cloud is undeniably one of the most robust and versatile CRM platforms available today, consistently praised for its customization options and comprehensive features. The ...Read more
Pros and Cons	Intuitive and user-friendly interface, requiring little to no training for basic usage. Seamless organization and management of customer tickets, chats, and emails in one system. Provides flexible architecture with open APIs, enabling smooth integrations and customizations for innovative customer experiences. Efficient omnichannel support allows integration with third-party chatbot platforms and various communication tools across multiple social channels. Offers strong reporting capabilities essential for businesses to monitor and optimize operations. Advanced features and configuration can feel daunting to new users without prior experience or adequate training. Limited sophistication in transaction-related data handling, requiring improvements for better usability. Some users report expensive integration setups that raise overall adoption costs for certain workflows.	Highly customizable platform, allowing businesses to tailor processes and workflows to their specific needs. Centralized database provides a 360-degree view of customer information, streamlining sales and marketing efforts. Robust reporting and analytics offer detailed insights for data-driven decision-making and performance tracking. Integration capabilities are extensive, supporting seamless connections with third-party apps and APIs. Automation features save time, reduce manual errors, and boost overall sales team productivity. Expensive licensing and additional costs for features, making it less suitable for small businesses or startups with tight budgets. Steep learning curve for new users, especially for those without technical expertise or prior CRM experience. Initial implementation and setup can require significant time and investment, sometimes necessitating external consultants.
Positive Reviews	No reviews available for the product	No reviews available for the product
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Integrations

Integration with other apps	No Integration information available.	Quickbooks 4.4 (27182 reviews) Jira 4.4 (17380 reviews) ActiveCampaign 4.5 (12031 reviews)

Customers

Customers	MCM ASG Technologies MakeSpace	BBVA Brunello Cucinelli Unilever

Media and Screenshots

Screenshots	2 Screenshots	3 Screenshots
Videos	3 Videos	5 Videos

Alternatives

Alternatives	Salesforce Sales Cloud 4.4 Pipedrive 4.5 Thryv 4.2	Salesforce Sales Cloud 4.4 Pipedrive 4.5 Thryv 4.2

Frequently Asked Questions (FAQs)

Stuck on something? We're here to help with all the questions and answers in one place.

Yes, both Zendesk Sunshine and Salesforce offer a Free Trial.

Zendesk Sunshine is designed for Individuals, Large Enterprises, Medium Business and Small Business.

Salesforce is designed for Freelancers, Large Enterprises, Medium Business and Small Business.

Pricing for Zendesk Sunshine Starts at $19/User/Month whereas for Salesforce Starts at $25/User/Month.

Some top alternatives to Zendesk Sunshine includes Salesforce Sales Cloud, Pipedrive, Thryv, Vendasta, ClickUp, Zoho CRM, Freshsales, Salesforce, Zendesk Sell, eZnet CRM, Keap, SalesCRM, CloudCC CRM, Freshdesk, CRMdesk and Custerem.

Some top alternatives to Salesforce includes Salesforce Sales Cloud, Pipedrive, Thryv, Vendasta, Hubspot Marketing Hub, Dynamics 365 Marketing, ClickUp, Zoho CRM, HubSpot CRM, Microsoft Dynamics 365 for Sales, Netsuite CRM, Keap, Wisdom CRM, SalesCRM, SimpleCRM and Zoho CRM Plus.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

Compare Zendesk Sunshine vs Salesforce vs Salesforce Sales Cloud vs Pipedrive

Zendesk Sunshine

Salesforce

OverviewAffiliate Disclosure

Software Demo

Features

Pricing

Other Details

User Reviews

Integrations

Customers

Media and Screenshots

Alternatives

Frequently Asked Questions (FAQs)

Overview
Affiliate Disclosure