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Compare Zendesk Sell vs Salesforce Sales Cloud vs Pipedrive vs Thryv

Overview

Description

Zendesk Sell is the complete solution for selling online or in-person with any channel, product and pricing model. You can create offers, customize and personalize them, automate pricing ... Read More

Salesforce Sales Cloud is a cloud-based CRM solution designed to help businesses manage customer relationships, boost sales productivity, and drive revenue growth. Whether you're just ... Read More

Entry Level Pricing
  • Starts from $19 , yearly
  • Starts from $25 , yearly
Free Trial Availability
Spotsaas Score

9.1/10

8.6/10

User Ratings
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Software Demo

Demo

View demo

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Features

Total Features

29 Features

19 Features

Unique Features
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      Pricing

      Pricing Option
          Starting From
          • $19 , yearly
          • $25 , yearly
          Pricing Pans
          • Not Available
          • Starter Suite

            $25

            /user/month

            • Simplified Setup & Onboarding

            • Lead, Account, Contact & Opportunity Management

            • Email Integration & Automated Activity Capture

          • Pro Suite

            $100

            /user/month

            • Forecast Management

            • Customizable Reports and Dashboards

            • Quoting and Contracting

          • Enterprise

            $165

            /user/month

            • Everything in Pro Suite plus Advanced Pipeline Management & Deal Insights

            • Conversation Intelligence

            • Agentforce

          • Browse all pricing plans
          Pricing Pagezendesk-sell pricingsalesforce-sales-cloud pricing

          Other Details

          Organization Types supported
          • Large Enterprises
          • Medium Business
          • Small Business
          • Freelancers
          • Individuals
          • Large Enterprises
          • Medium Business
          • Small Business
          • Freelancers
          • Individuals
          Platforms Supported
          • Browser Based (Cloud)
          • Mobile - Android
          • Mobile - iOS
          • Installed - Windows
          • Installed - Mac
          • Browser Based (Cloud)
          • Browser Based (Cloud)
          • Mobile - Android
          • Mobile - iOS
          • Installed - Windows
          • Installed - Mac
          • Browser Based (Cloud)
          Modes of support
          • 24/7 (Live rep)
          • Business Hours
          • Online
          • 24/7 (Live rep)
          • Business Hours
          • Online
          API Support
          • Available
          • Available
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          User Reviews

          User Ratings
          Rating Distribution

          Excellent

          117

          Very Good

          25

          Good

          7

          Poor

          0

          Terible

          1

          Excellent

          40

          Very Good

          0

          Good

          0

          Poor

          0

          Terible

          0

          Expert's Review generated by AI

          Zendesk Sell (formerly Base CRM) has consistently received positive feedback for its intuitive and user-friendly interface, making it accessible even for beginners. Users universally appreciate ...Read more

          Salesforce Sales Cloud stands out as a robust and comprehensive CRM platform, offering exceptional scalability and unmatched customization options. Its ease of implementation, coupled with a ...Read more

          Pros and Cons
          • Intuitive and user-friendly platform, with a minimal learning curve, even for non-technical users.

          • Seamless integration with other tools like Zendesk Support, G-Suite, Mailchimp, and PandaDoc enhances functionality and workflow.

          • Mobile-friendly application supports on-the-go productivity and lead management.

          • Robust automation features streamline tasks, reducing manual effort and improving efficiency.

          • Comprehensive reports and goal tracking support effective sales management and performance monitoring.

          • Limited integration and extension options, especially for bulk emails, phone systems, or advanced automation features without third-party tools.

          • Customization capabilities for reports, workflows, and user preferences feel limited and less flexible.

          • Performance issues like occasional slowness or audio drops in certain scenarios.

          • Highly customizable platform that adapts to different business processes and requirements, enabling flexibility and personalization.

          • Streamlines and automates workflows, improving efficiency and reducing manual errors.

          • Robust reporting and analytics tools provide actionable insights and enhance decision-making for leadership and sales teams.

          • Intuitive Lightning UI and strong user experience, along with reliable standard features for lead management, opportunity tracking, and data organization.

          • Extensive integration capabilities with third-party tools and plugins, making it versatile for various business needs.

          • Pricing is steep, with high licensing costs and additional expenses for advanced features or customizations.

          • Initial configuration and setup can be complex, requiring expertise and thorough planning to maximize benefits.

          • Overwhelming for new users due to its extensive features and learning curve, especially when not supported by proper training.

          Positive Reviews

          No reviews available for the product

          No reviews available for the product

          Customers

          Customers
          Intermind

          Intermind

          Stapples

          Stapples

          Freshly

          Freshly

          Vodafone

          Vodafone

          T-Mobile

          T-Mobile

          SurfAir

          SurfAir

          Media and Screenshots

          Screenshots

          No screenshots available.

          Sales Cloud

          4 Screenshots

          Videos
          video-0

          2 Videos

          video-0

          1 Videos

          Alternatives

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          Frequently Asked Questions (FAQs)

          Stuck on something? We're here to help with all the questions and answers in one place.

          Yes, both Zendesk Sell and Salesforce Sales Cloud offer a Free Trial.

          Zendesk Sell is designed for Large Enterprises, Medium Business and Small Business.

          Salesforce Sales Cloud is designed for Individuals, Large Enterprises, Medium Business and Small Business.

          Pricing for Zendesk Sell Starts at $19/User/Month when yearly whereas for Salesforce Sales Cloud Starts at $25/user/month when yearly.

          Some top alternatives to Zendesk Sell includes Salesforce Sales Cloud, Pipedrive, Thryv, Vendasta, Hubspot Marketing Hub, ClickUp, Zoho CRM, Salesforce, HubSpot CRM, Pipeliner CRM, Keap, SalesCRM, SimpleCRM, Snapforce CRM and Pipeline CRM.

          Some top alternatives to Salesforce Sales Cloud includes Pipedrive, Thryv, Vendasta, ClickUp, Zoho CRM, Freshsales, Salesforce, Salesboom, GoCRM, SalesCRM, SimpleCRM, CloudCC CRM, Snapforce CRM and CRM.io by 500apps.

          Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].