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Compare Zapier vs Zoho Desk vs Zendesk Support vs Tidio Helpdesk

Overview

Description

Zapier App is a simple & powerful tool that allows to connect hundreds of web apps, perfect for any business or team. With its visual interface and automation technology, user can build ... Read More

Zoho Desk help desk software offers a free help desk with popular features. In addition to free users, individuals can manage unlimited agents, create templates to make it easier for agents ... Read More

Entry Level Pricing
  • Starts from $19.99 , Billed Yearly
  • Starts from $7 , yearly
Free Trial Availability
  • No free trial
Spotsaas Score

Not Available

9.7/10

User Ratings
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Software Demo

Demo

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View demo

Features

Total Features

0 Features

27 Features

Unique Features

No features

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    Pricing

    Pricing Option
        Starting From
        • $19.99 , Billed Yearly
        • $7 , yearly
        Pricing Plans
        • Free

          • Anyone can automate their work. Start with the basics.

          • 5 Zaps

          • 15 min Update Time

          Show more +

        • Starter

          • $19.99USDper month, billed annually

          • $ 29.99 USD month-to-month

          • 20 Zaps

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        • Professional

          • $49 USD per month, billed annually

          • $ 73.50 USD month-to-month

          • Unlimited Zaps

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        • Browse all pricing plans
        • Express

          $9

          /user/month

          • Small business essentials:

          • Email

          • Social media

          Show more +

        • Standard

          $20

          /user/month

          • Everything in Express +

          • Live chat (Business Messaging)

          • Instant messaging

          Show more +

        • Professional

          $35

          /user/month

          • Everything in Standard +

          • Telephony

          • Blueprints

          Show more +

        • Browse all pricing plans

        Other Details

        Organization Types supported
        • Large Enterprises
        • Medium Business
        • Small Business
        • Freelancers
        • Individuals
        • Large Enterprises
        • Medium Business
        • Small Business
        • Freelancers
        • Individuals
        Platforms Supported
        • Browser Based (Cloud)
        • Mobile - Android
        • Mobile - iOS
        • Installed - Mac
        • Installed - Windows
        • Mobile - Windows
        • Mobile - BlackBerry
        • Browser Based (Cloud)
        • Browser Based (Cloud)
        • Mobile - Android
        • Mobile - iOS
        • Installed - Mac
        • Installed - Windows
        • Mobile - Windows
        • Mobile - BlackBerry
        • Browser Based (Cloud)
        Modes of support
        • 24/7 (Live rep)
        • Business Hours
        • Online
        • 24/7 (Live rep)
        • Business Hours
        • Online
        API Support
        • Available
        • Available
        Get Quote

        User Reviews

        User Ratings
        Rating Distribution

        Excellent

        477

        Very Good

        55

        Good

        8

        Poor

        7

        Terible

        29

        Excellent

        2628

        Very Good

        1272

        Good

        213

        Poor

        15

        Terible

        19

        Expert's Review generated by AI

        No Expert ai Review available for the product

        Zoho Desk is a highly efficient help desk solution that streamlines customer support with its AI-driven automation, multi-channel capabilities, and seamless integrations. I find its smart ...Read more

        Pros and Cons
        • Easily integrates with Zoho applications and third-party tools, enhancing workflow automation.

        • Intelligent automation and AI-driven suggestions improve response efficiency and streamline support operations.

        • Businesses can manage customer inquiries from email, social media, and live chat within a single dashboard.

        • Zoho Desk offers a free trial with essential features, making it accessible for startups and small businesses.

        • Although mobile support is available, certain functionalities may be more limited compared to the desktop version.

        • Configuring advanced features and integrations may require time and technical knowledge.

        Positive Reviews

        No reviews available for the product

        No reviews available for the product

        Integrations

        Integration with other apps

        No Integration information available.

        Customers

        Customers

        No Customers information available.

        NHS

        NHS

        Rogers

        Rogers

        ESSILOR

        ESSILOR

        Media and Screenshots

        Screenshots
        Zapier screenshot

        5 Screenshots

        Zoho Desk

        4 Screenshots

        Videos
        video-0

        2 Videos

        video-0

        4 Videos

        Frequently Asked Questions (FAQs)

        Stuck on something? We're here to help with all the questions and answers in one place.

        Zoho Desk offers Free Trial, but Zapier does not.

        Zapier is designed for Large Enterprises, Medium Business and Small Business.

        Zoho Desk is designed for Large Enterprises, Medium Business and Small Business.

        Pricing for Zapier Starts at $19.99/Month when Billed Yearly whereas for Zoho Desk Starts at $7/user/month when yearly.

        Some top alternatives to Zapier includes Pabbly Connect, Integrately, eZintegrations, Zoho Flow, ZapUp by 500apps, SaaS Integrator, Built.io Flow, Activepieces and ApiX-Drive.

        Some top alternatives to Zoho Desk includes Zendesk Support, Tidio Helpdesk, ManageEngine ServiceDesk Plus, Jira Service Desk, HelpDesk, SysAid, Desky, ReadyDesk, Sitehelpdesk, Trakdesk, HESK and BoldDesk.

        Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].