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Compare VoxDesk vs Vonage Contact Center

VoxDesk - Call Center Software
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Overview

Description

Discover a revolutionary call center software, VoxDesk, designed to streamline your business operations and improve customer experience. Boost your call connects with advanced features like ... Read More

Vonage Contact Center is a powerful multichannel contact center operations software with sophisticated routing logic and built-in statistics, designed to boost the customer service ... Read More

Entry Level Pricing
  • Starts from $9.99 , Billed Yearly
  • Not Available
Free Trial Availability
  • No free trial
  • No free trial
Spotsaas Score

8.4/10

Not Available

User Ratings
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Software Demo

Demo

VoxDesk has not given any software demo yet

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Features

Total Features

8 Features

0 Features

Unique Features

    No features

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    Pricing

    Pricing Option
        Starting From
        • $9.99 , Billed Yearly
        • Not Available
        Pricing Pans
        • Free

          • 25 Lists

          • 10K Contacts - Overall

          • 5 Flows

          Show more +

        • Infinity

          • 37+ apps

          • No Feature Caps

          • Collaboration

          Show more +

        • BYOS

          • 37+ apps

          • Your Server

          • Highest Compliance

          Show more +

        • Not Available
        Pricing Pagevoxdesk pricingvonage-contact-center pricing

        Other Details

        Organization Types supported
        • Medium Business
        • Large Enterprises
        • Small Business
        • Freelancers
        • Individuals
        • Medium Business
        • Large Enterprises
        • Small Business
        • Freelancers
        • Individuals
        Platforms Supported
        • Mobile - iOS
        • Browser Based (Cloud)
        • Mobile - Android
        • Installed - Mac
        • Installed - Windows
        • Browser Based (Cloud)
        • Mobile - iOS
        • Browser Based (Cloud)
        • Mobile - Android
        • Installed - Mac
        • Installed - Windows
        • Browser Based (Cloud)
        Modes of support
        • 24/7 (Live rep)
        • Business Hours
        • Online
        • 24/7 (Live rep)
        • Business Hours
        • Online
        API Support
        • Not Available
        • Available
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        User Reviews

        User Ratings

        No Reviews

        No reviews available for the product

        Rating Distribution

        No Reviews

        No reviews available for the product

        Excellent

        40

        Very Good

        26

        Good

        4

        Poor

        0

        Terible

        0

        Expert's Review generated by AI

        No Expert ai Review available for the product

        Vonage Contact Center, formerly known as NewVoiceMedia, shines as a user-friendly solution that seamlessly integrates with Salesforce, making it a solid choice for sales phone systems. Users ...Read more

        Pros and Cons
        • Seamless integration with Salesforce, enhancing workflow efficiency for sales teams.

        • Excellent customer service and support, providing prompt assistance and guidance during implementation.

        • Easy to use, intuitive interface, allowing smooth operation for businesses.

        • Reliable call connectivity and functionalities, such as SMS, chat, and call reporting.

        • Scalability and flexibility in adapting to changing business needs and growth.

        • Some users find the system too technical, suggesting a better user interface for improved usability.

        • Limited marketplace selection for additional apps and connectors, impacting advanced functionality options.

        Positive Reviews

        No reviews available for the product

        No reviews available for the product

        Integrations

        Integration with other apps

        No Integration information available.

        Customers

        Customers

        No Customers information available.

        No Customers information available.

        Media and Screenshots

        Screenshots

        No screenshots available.

        No screenshots available.

        Videos

        No videos available.

        video-0

        2 Videos

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        Frequently Asked Questions (FAQs)

        Stuck on something? We're here to help with all the questions and answers in one place.

        Neither VoxDesk nor Vonage Contact Center offers a free trial.

        VoxDesk is designed for Large Enterprises, Medium Business and Small Business.

        Vonage Contact Center is designed for Large Enterprises, Medium Business and Small Business.

        The starting price of VoxDesk begins at $9.99/Month when Billed Yearly, while pricing details for Vonage Contact Center are unavailable.

        Some top alternatives to VoxDesk includes Nextiva, Zendesk Talk, TalkDesk, Voiptime, CloudTalk, Call Center Studio, Dialpad Contact Center, VoiceIQ, Vonage Contact Center, LeadDesk and Vox.

        Some top alternatives to Vonage Contact Center includes FIVE CRM, uContact, Call Center Studio, Aircall, UJET, VCC Live, Zultys MXIE, ice Contact Center, RingCentral Contact Center and Focus Contact Center.

        Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].