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Compare Volusion vs LiveChat vs ZoomInfo Chat

Volusion - Drop Shipping Software
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LiveChat - Live Chat Software
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Overview

Description

Volusion is a drop shipping platform that allows you to create an online storefront for free, and then sell products from virtually any supplier. volusion's powerful back-end makes it easy ... Read More

Introducing LiveChat, an advanced live chat software that offers a range of features to enhance communication between businesses and their customers. With a user base of over 23,000 ... Read More

Entry Level Pricing
  • Starts from $26.10 , Billed Yearly
  • Starts from $16 , Billed Yearly
Free Trial Availability
  • Free Trial available
Spotsaas Score

8.4/10

9.8/10

User Ratings
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Software Demo

Demo

Features

Total Features

4 Features

8 Features

Unique Features
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      Pricing

      Pricing Option
          Starting From
          • $26.10 , Billed Yearly
          • $16 , Billed Yearly
          Pricing Plans
          • Personal

            • Online Sales Per Year : $50000

            • No Transaction Fees

            • Staff Accounts : 1

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          • Professional

            • Online Sales Per Year: $100000

            • Includes features of Personal plan, plus

            • Staff Accounts: 5

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          • Business

            • Online Sales Per Year: $500000

            • Includes features of Professional plan, plus

            • Staff Accounts: 15

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          • Browse all pricing plans
          • Starter

            • 60-day chat history

            • Basic widget customization

            • Ticketing system

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          • Team

            • Unlimited chat history

            • Full widget customization

            • Ticketing system

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          • Business

            • Unlimited chat history

            • Full widget customization

            • Ticketing system

            Show more +

          • Browse all pricing plans

          Other Details

          Organization Types supported
          • Medium Business
          • Large Enterprises
          • Small Business
          • Freelancers
          • Individuals
          • Medium Business
          • Large Enterprises
          • Small Business
          • Freelancers
          • Individuals
          Platforms Supported
          • Mobile - Android
          • Installed - Windows
          • Installed - Mac
          • Mobile - iOS
          • Browser Based (Cloud)
          • Mobile - Windows
          • Browser Based (Cloud)
          • Mobile - Android
          • Installed - Windows
          • Installed - Mac
          • Mobile - iOS
          • Browser Based (Cloud)
          • Mobile - Windows
          • Browser Based (Cloud)
          Modes of support
          • 24/7 (Live rep)
          • Business Hours
          • Online
          • 24/7 (Live rep)
          • Business Hours
          • Online
          API Support
          • Available
          • Available
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          User Reviews

          User Ratings
          Rating Distribution

          Excellent

          99

          Very Good

          61

          Good

          30

          Poor

          21

          Terible

          31

          Excellent

          525

          Very Good

          192

          Good

          46

          Poor

          8

          Terible

          20

          Expert's Review generated by AI

          Volusion, an e-commerce platform with a long-standing presence in the market, offers a solid entry point for small and medium-sized businesses aiming to establish an online store. Its ...Read more

          LiveChat offers a versatile platform for engaging with customers, with key strengths such as seamless integrations with popular messaging apps like WhatsApp and Mailchimp, enabling effective ...Read more

          Pros and Cons
          • Simple and beginner-friendly e-commerce platform with easy setup, ideal for small businesses and non-technical users.

          • Offers customizable templates to quickly create aesthetically pleasing websites.

          • Functions such as inventory management, order processing, and real-time payment collection streamline online store operations.

          • Reliable customer support with helpful representatives addressing various technical issues (although limited by pricing tier).

          • Expensive pricing plans and hidden charges (e.g., bandwidth overages, SSL certificates, premium themes) make it less affordable, especially for small businesses and startups.

          • Outdated codebase, limited features, and lack of scalability for larger or highly competitive businesses.

          • Integration capabilities with third-party software tools, enhancing customer engagement and marketing efforts.

          • Real-time overview providing analysis of customers online, facilitating task assignments to agents during peak hours.

          • Ticketing system for collaborative customer support efforts, organizing and tracking customer service queries effectively.

          • Automation and asynchronous communication, user-friendly for small business owners.

          • Limited number of active accounts, hindering flexibility during certain periods of high volume.

          • Learning curve can be tricky, requiring time and effort to overcome.

          Positive Reviews

          No reviews available for the product

          No reviews available for the product

          Negative Reviews

          No reviews available for the product

          No reviews available for the product

          Customers

          Customers
          Real Good Gum

          Real Good Gum

          Rock N Threads

          Rock N Threads

          Sesame Street Live

          Sesame Street Live

          No Customers information available.

          Media and Screenshots

          Screenshots
          Connect Volusion with Printful

          5 Screenshots

          All customers

          7 Screenshots

          Videos
          video-0

          4 Videos

          video-0

          3 Videos

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          Frequently Asked Questions (FAQs)

          Stuck on something? We're here to help with all the questions and answers in one place.

          Yes, both Volusion and LiveChat offer a Free Trial.

          Volusion is designed for Freelancers, Medium Business and Small Business.

          LiveChat is designed for Large Enterprises, Medium Business and Small Business.

          Pricing for Volusion Starts at $26.10/Month when Billed Yearly whereas for LiveChat Starts at $16/User/Month when Billed Yearly.

          Some top alternatives to Volusion includes Spocket, Easyship, Spark Shipping, Dropshipper, Dropified, Zendrop, Shopify Plus, 2Ship, Shopify, Dropship SPY, Fulfill and Sell.xyz.

          Some top alternatives to LiveChat includes ZoomInfo Chat, ClickDesk, LiveAgent, Tidio Chat, LiveEngage, Zendesk Chat, Smartchat, LinkedChat, ChatFlow247, Freshchat and ChatAndBot.

          Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].