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Compare Truly vs RingCentral Contact Center

Truly - Call Center Software
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Overview

Description

Truly is real-time customer engagement software. Its architecture gives you the speed and capacity to serve thousands of customers, while delivering a consistent, consumer-grade experience. ... Read More

RingCentral's Contact Center, a powerful solution for small business or contact center operation. It offers affordable pricing and 24/7 technical support. Here's how it works: Create a ... Read More

Entry Level Pricing
  • Starts from $55 , Billed Yearly
  • Not Available
Free Trial Availability
  • No free trial
Spotsaas Score

8.9/10

Not Available

User Ratings
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Software Demo

Demo

Truly has not given any software demo yet

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Features

Total Features

10 Features

0 Features

Unique Features

    No features

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    Pricing

    Pricing Option
        Starting From
        • $55 , Billed Yearly
        • Not Available
        Pricing Plans
        • Growth

          • Up to 10 Users

          • CRM Integrations

          • Desktop & Mobile Apps (Mac, Windows, Chrome, iOS, Android)

          Show more +

        • Enterprise

          • International Numbers & Calling

          • Call Transcription

          • Premium Deskphone & Conference Room Integration

          Show more +

        • Not Available

        Other Details

        Organization Types supported
        • Medium Business
        • Large Enterprises
        • Small Business
        • Freelancers
        • Individuals
        • Medium Business
        • Large Enterprises
        • Small Business
        • Freelancers
        • Individuals
        Platforms Supported
        • Browser Based (Cloud)
        • Installed - Mac
        • Mobile - iOS
        • Installed - Windows
        • Mobile - Android
        • Browser Based (Cloud)
        • Browser Based (Cloud)
        • Installed - Mac
        • Mobile - iOS
        • Installed - Windows
        • Mobile - Android
        • Browser Based (Cloud)
        Modes of support
        • 24/7 (Live rep)
        • Business Hours
        • Online
        • 24/7 (Live rep)
        • Business Hours
        • Online
        API Support
        • Available
        • Available
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        User Reviews

        User Ratings
        Rating Distribution

        Excellent

        114

        Very Good

        26

        Good

        6

        Poor

        4

        Terible

        0

        Excellent

        27

        Very Good

        10

        Good

        8

        Poor

        4

        Terible

        1

        Expert's Review generated by AI

        Truly stands out as a reliable and intuitive tool for call management and integration with CRM systems like Salesforce. Users appreciate its ease of use, seamless integration, and the convenience ...Read more

        RingCentral Contact Center has received positive feedback over the past 12 months, with users praising its user-friendly interface and seamless connectivity features. The ability to make calls ...Read more

        Pros and Cons
        • Reliable metadata flow to CRM, enhancing efficiency.

        • Desktop and mobile app availability for on-the-go usage.

        • Easy dialing feature and user-friendly interface for seamless calls.

        • Strong integration with Salesforce for efficient workflow and tracking.

        • Intimidating richness of features for new users without adequate support.

        • Limited customization options and marketplace for advanced functionalities.

        • Seamless integration with other software and platforms like JobDiva, enhancing productivity and accessibility.

        • Easy accessibility and remote functionality, making it convenient for remote work and connectivity.

        • Customizable features, call recording, and various communication options (phone, fax, video, text).

        • Centralized directory for easy access to contacts.

        • Inconsistent call quality, dropouts, and connectivity issues at times.

        • Complex features like call transfers and minor bugs can be challenging to navigate.

        Positive Reviews

        No reviews available for the product

        No reviews available for the product

        Integrations

        Integration with other apps

        No Integration information available.

        Customers

        Customers
        Uber

        Uber

        wework

        wework

        Wix

        Wix

        No Customers information available.

        Media and Screenshots

        Videos

        No videos available.

        video-0

        2 Videos

        Alternatives

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        Frequently Asked Questions (FAQs)

        Stuck on something? We're here to help with all the questions and answers in one place.

        Truly offers Free Trial, but RingCentral Contact Center does not.

        Truly is designed for Large Enterprises, Medium Business and Small Business.

        RingCentral Contact Center is designed for Freelancers, Large Enterprises, Medium Business and Small Business.

        The starting price of Truly begins at $55/User/Month when Billed Yearly, while pricing details for RingCentral Contact Center are unavailable.

        Some top alternatives to Truly includes Nextiva, FIVE CRM, Calabrio One, CallTools, Call Center Studio, TelebuHub, ImagineSales, TeleCapture, Aircall, My Hotline and Tracking Sales Calls.

        Some top alternatives to RingCentral Contact Center includes Dialer360, uContact, HoduCC, Call Center Studio, Vert-Age Dialer, Dialpad Contact Center, DCDial, Vonage Contact Center and Hello Hunter.

        Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].