Compare Trakdesk vs Twilio Flex vs CometChat

Overview

Key features

Pricing

Other Details

User reviews

Integratons

Media & Screenshots

Alternatives

	Trakdesk (2) Get Quote Get Quote	Twilio Flex (111) Get Quote Get Quote

Overview
Affiliate Disclosure

Description	Trakdesky is a ticketing system designed for help desk and support staff from the corporate level to stand alone software vendors. Give customers a great experience when they have trouble ... Read More	Twilio Flex is a cloud communication platform for building communications applications for web, desktop and mobile devices. It's quick to implement with no hardware or software to install. ... Read More
Entry Level Pricing	Starts from $9.99 , Billed Yearly	Starts from $1
Free Trial Availability	Free Trial available	Get Free Trial
Spotsaas Score	8.6/10	Not Available
User Ratings	4.5 (1)	2.5 (447)
	Get Quote	Get Quote

Software Demo

Demo	View demo	View demo

Features

Total Features	14 Features	0 Features
Unique Features		No features
	Get Quote	Get Quote

Pricing

Pricing Option
Starting From	$9.99 , Billed Yearly	$1
Pricing Plans	Starter Get Started Email to ticket Custom Domain Ticket Time Tracking Show more + Professional Get Started Includes features of Starter plan, plus Announcements Multiple Business Hours Show more + Business Get Started Includes features of Professional plan, plus Game Mechanics Portal Customization Show more + Browse all pricing plans	Not Available
	View detailed pricing	View detailed pricing

Other Details

Organization Types supported	Large Enterprises Medium Business Small Business Freelancers Individuals	Large Enterprises Medium Business Small Business Freelancers Individuals
Platforms Supported	Mobile - iOS Mobile - Android Browser Based (Cloud) Installed - Mac Installed - Windows	Mobile - iOS Mobile - Android Browser Based (Cloud) Installed - Mac Installed - Windows
Modes of support	24/7 (Live rep) Business Hours Online	24/7 (Live rep) Business Hours Online
API Support	Not Available	Available
	Get Quote	Get Quote

User Reviews

User Ratings	4.5 (based on 1 reviews)	2.5 (based on 447 reviews)
Rating Distribution	Excellent 2 Very Good 0 Good 0 Poor 0 Terible 0	Excellent 23 Very Good 12 Good 3 Poor 4 Terible 69
Positive Reviews	No reviews available for the product	No reviews available for the product
Negative Reviews	No reviews available for the product	No reviews available for the product
	Read reviews	Read reviews

Integrations

Integration with other apps	Stripe Payments 4.5 (2947 reviews) TeamViewer 3.9 (12204 reviews) Business Hangouts 4.4 (226 reviews)	No Integration information available.

Media and Screenshots

Screenshots	No screenshots available.	4 Screenshots
Videos	1 Videos	3 Videos

Alternatives

Alternatives	Zendesk Support 4.3 Zoho Desk 4.4 Tidio Helpdesk	CometChat 4.5 CloudTalk 4.4 Five9 4.1

Frequently Asked Questions (FAQs)

Stuck on something? We're here to help with all the questions and answers in one place.

Yes, both Trakdesk and Twilio Flex offer a Free Trial.

Trakdesk is designed for Large Enterprises, Medium Business and Small Business.

Twilio Flex is designed for Large Enterprises and Medium Business.

Pricing for Trakdesk Starts at $9.99/User/Month when Billed Yearly whereas for Twilio Flex Starts at $1/User.

Some top alternatives to Trakdesk includes Zendesk Support, Zoho Desk, Tidio Helpdesk, Freshservice, Freshdesk, LiveAgent, HelpDesk, SysAid, Jitbit Helpdesk, Desky, Helprace, ReadyDesk, Sitehelpdesk, HESK, Help Desk Premier and BoldDesk.

Some top alternatives to Twilio Flex includes CometChat, CloudTalk, Five9, 3CX, Genesys PureConnect, MSG91, Infobip, Cloudonix, CommPeak, CloudContactAI and Messenger Communication Platform.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

Compare Trakdesk vs Twilio Flex vs CometChat

Trakdesk

Twilio Flex

OverviewAffiliate Disclosure

Software Demo

Features

Pricing

Other Details

User Reviews

Integrations

Media and Screenshots

Alternatives

Frequently Asked Questions (FAQs)

Overview
Affiliate Disclosure