Compare Track-It vs Jira Service Desk vs Freshservice vs ManageEngine ServiceDesk Plus

Overview

Key features

Pricing

Other Details

User reviews

Integratons

Media & Screenshots

Alternatives

	Track-It (101) Get Quote Get Quote	Jira Service Desk (269) Get Quote Get Quote

Overview
Affiliate Disclosure

Description	Enhance your help desk and IT asset management operations with Track-It - the ultimate solution for small to medium-sized businesses. Trusted by over 50,000 customer sites worldwide, ... Read More	Jira Service Desk software offers the features that companies need to successfully deliver service desk applications, including issue management, change management, knowledge management and ... Read More
Entry Level Pricing	Not Available	Starts from $10
Free Trial Availability	No free trial	Get Free Trial
User Ratings	4 (91)	4.1 (1068)
	Get Quote	Get Quote

Software Demo

Demo	View demo	View demo

Features

Total Features	0 Features	0 Features
Unique Features	No features	No features
	Get Quote	Get Quote

Pricing

Pricing Option
Starting From	Not Available	$10
Pricing Pans	Not Available	Not Available
Pricing Page	Pricing information not available
	View detailed pricing	View detailed pricing

Other Details

Organization Types supported	Freelancers Large Enterprises Medium Business Small Business Individuals	Freelancers Large Enterprises Medium Business Small Business Individuals
Platforms Supported	Browser Based (Cloud) Mobile - Android Mobile - iOS Installed - Windows Installed - Mac Browser Based (Cloud)	Browser Based (Cloud) Mobile - Android Mobile - iOS Installed - Windows Installed - Mac Browser Based (Cloud)
Modes of support	24/7 (Live rep) Business Hours Online	24/7 (Live rep) Business Hours Online
API Support	Not Available	Available
	Get Quote	Get Quote

User Reviews

User Ratings	4 (based on 91 reviews)	4.1 (based on 1068 reviews)
Rating Distribution	Excellent 30 Very Good 47 Good 13 Poor 6 Terible 5	Excellent 133 Very Good 109 Good 21 Poor 5 Terible 1
Expert's Review generated by AI	Track-It! has garnered positive feedback from users for its intuitive interface, efficient ticket and asset management capabilities, along with its affordable pricing. Users appreciate its ease ...Read more	No Expert ai Review available for the product
Pros and Cons	User-friendly interface and intuitive design, making it simple and easy to use without extensive training. Affordable pricing, making it a cost-effective solution for organizations with multiple users. Helpful customer service and good response from support team. Comprehensive solution for IT teams to manage tickets, assets, and endpoints. Customizable features with the ability to automate tasks, improving efficiency. Limited customization options, especially for complex configurations and project management integration. Performance issues, such as slowness when navigating between screens or sections. Lack of seamless integration with cloud-based services.
Positive Reviews	No reviews available for the product	No reviews available for the product
	Read reviews	Read reviews

Integrations

Integration with other apps	No Integration information available.	Jira 4.4 (17380 reviews) Trello 4.3 (34350 reviews) Confluence 4.1 (7140 reviews)

Customers

Customers	No Customers information available.	Domino's Airbnb Square

Media and Screenshots

Screenshots	No screenshots available.	5 Screenshots
Videos	1 Videos	1 Videos

Alternatives

Alternatives	Freshservice 4.4 ManageEngine ServiceDesk Plus 4.2 SolarWinds Service Desk 4.4	Freshservice 4.4 ManageEngine ServiceDesk Plus 4.2 SolarWinds Service Desk 4.4

Frequently Asked Questions (FAQs)

Stuck on something? We're here to help with all the questions and answers in one place.

Jira Service Desk offers Free Trial, but Track-It does not.

Track-It is designed for Large Enterprises, Medium Business and Small Business.

Jira Service Desk is designed for Large Enterprises, Medium Business and Small Business.

The starting price of Jira Service Desk begins at $10One-Time Payment, while pricing details for Track-It are unavailable.

Some top alternatives to Track-It includes Freshservice, ManageEngine ServiceDesk Plus, SolarWinds Service Desk, Jira Service Desk, Mint Service Desk, HelpDesk, SysAid, Sitehelpdesk, HESK, iSupport Software, Richdesk and Scopedesk.

Some top alternatives to Jira Service Desk includes Freshservice, ManageEngine ServiceDesk Plus, SolarWinds Service Desk, Mint Service Desk, Symantec ServiceDesk, Freshdesk, HelpDesk, ReadyDesk, Milldesk, HESK, Scopedesk and GLPI.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

Compare Track-It vs Jira Service Desk vs Freshservice vs ManageEngine ServiceDesk Plus

Track-It

Jira Service Desk

OverviewAffiliate Disclosure

Software Demo

Features

Pricing

Other Details

User Reviews

Integrations

Customers

Media and Screenshots

Alternatives

Frequently Asked Questions (FAQs)

Overview
Affiliate Disclosure