Compare TeamViewer vs SolarWinds Service Desk vs Freshservice vs ManageEngine ServiceDesk Plus

Overview

Key features

Pricing

Other Details

User reviews

Integratons

Media & Screenshots

Alternatives

	TeamViewer (11504) Get Quote Get Quote	SolarWinds Service Desk (166) Get Quote Get Quote

Overview
Affiliate Disclosure

Description	TeamViewer is an essential tool for all small business owners and members of large organizations. It allows you to directly access a remote desktop, as well as computer programs. TeamViewer ... Read More	SolarWinds Service Desk helps IT teams track, manage and resolve incidents faster. This service desk software offers revolutionary self-help technology that puts customers in control of ... Read More
Entry Level Pricing	Starts from $9 , yearly	Starts from $19
Free Trial Availability	Get Free Trial	Get Free Trial
Spotsaas Score	9.8/10	Not Available
User Ratings	3.9 (12204)	4.4 (1874)
	Get Quote	Get Quote

Software Demo

Demo	View demo	View demo

Features

Total Features	8 Features	0 Features
Unique Features		No features
	Get Quote	Get Quote

Pricing

Pricing Option
Starting From	$9 , yearly	$19
Pricing Pans	Not Available	Not Available
Pricing Page
	View detailed pricing	View detailed pricing

Other Details

Organization Types supported	Freelancers Large Enterprises Medium Business Small Business Individuals	Freelancers Large Enterprises Medium Business Small Business Individuals
Platforms Supported	Browser Based (Cloud) Mobile - Android Mobile - iOS Installed - Windows Installed - Mac Browser Based (Cloud)	Browser Based (Cloud) Mobile - Android Mobile - iOS Installed - Windows Installed - Mac Browser Based (Cloud)
Modes of support	24/7 (Live rep) Business Hours Online	24/7 (Live rep) Business Hours Online
API Support	Available	Available
	Get Quote	Get Quote

User Reviews

User Ratings	3.9 (based on 12204 reviews)	4.4 (based on 1874 reviews)
Rating Distribution	Excellent 10777 Very Good 233 Good 32 Poor 27 Terible 435	Excellent 97 Very Good 61 Good 6 Poor 1 Terible 1
Expert's Review generated by AI	TeamViewer, a widely loved remote access tool, continues to impress users with its ease of use and real-time control. The program excels in its simplicity, making it a preferred choice for ...Read more	No Expert ai Review available for the product
Pros and Cons	Free for personal use, making it accessible for occasional users helping family and friends without the need to pay for a license. Intuitive and easy-to-use interface, suitable for users of all technical levels, enhancing user experience. Reliable and stable performance, ensuring seamless and uninterrupted connections even over long distances. Convenient for remote troubleshooting, aiding users in helping elderly or less tech-savvy family members. Helpful for remote support and assistance, enabling users to connect and support multiple family members efficiently. Mistaken identification of personal usage as commercial, leading to potential bans and interruptions for users helping family without commercial intentions. Limited customization and advanced features, potentially restricting the growth of functionalities for power users or business applications.
Positive Reviews	No reviews available for the product	No reviews available for the product
	Read reviews	Read reviews

Integrations

Integration with other apps	Jira 4.4 (17380 reviews) Salesforce 4.3 (31400 reviews)	Jira 4.4 (17380 reviews) TeamViewer 3.9 (12204 reviews) Dameware Mini Remote Control 4.6 (25 reviews)

Customers

Customers	Siemens Coca-Cola Airbus	No Customers information available.

Media and Screenshots

Screenshots	13 Screenshots	6 Screenshots
Videos	4 Videos	1 Videos

Alternatives

Alternatives	NinjaOne (NinjaRMM) 4.7 GoToMyPC 3.9 RemotePC 3.8	Freshservice 4.4 ManageEngine ServiceDesk Plus 4.2 Ivanti Service Manager 3.8

Frequently Asked Questions (FAQs)

Stuck on something? We're here to help with all the questions and answers in one place.

Yes, both TeamViewer and SolarWinds Service Desk offer a Free Trial.

TeamViewer is designed for Freelancers, Large Enterprises, Medium Business and Small Business.

SolarWinds Service Desk is designed for Large Enterprises, Medium Business and Small Business.

Pricing for TeamViewer Starts at $9/month when yearly whereas for SolarWinds Service Desk Starts at $19/User/Month.

Some top alternatives to TeamViewer includes NinjaOne (NinjaRMM), GoToMyPC, RemotePC, VNC Connect, RemoteToPC, AnyDesk, Splashtop Remote Support, LogMeIn Pro, Splashtop Business Access, FixMe.IT, LogMeIn Rescue and GoTo Resolve.

Some top alternatives to SolarWinds Service Desk includes Freshservice, ManageEngine ServiceDesk Plus, Ivanti Service Manager, Jira Service Desk, Symantec ServiceDesk, InvGate Service Desk, IBM Control Desk, HelpDesk, SysAid, Sitehelpdesk, HESK and TechExcel ServiceWise.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

Compare TeamViewer vs SolarWinds Service Desk vs Freshservice vs ManageEngine ServiceDesk Plus

TeamViewer

SolarWinds Service Desk

OverviewAffiliate Disclosure

Software Demo

Features

Pricing

Other Details

User Reviews

Integrations

Customers

Media and Screenshots

Alternatives

Frequently Asked Questions (FAQs)

Overview
Affiliate Disclosure