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Compare Tapdesk vs Freshsales vs Salesforce Sales Cloud vs Pipedrive

Tapdesk - CRM Software
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Overview

Description

Tapdesk is a CRM help desk software designed to eliminate the complexity of tracking customer relationship in sales environment. This CRM software uses paperless workflows and visually ... Read More

Freshsales is a complete Sales & CRM solution that will help you make your sales team much more productive by getting rid of their chronic information overload and improve hiring with an ... Read More

Entry Level Pricing
  • Starts from $29.99
  • Starts from $9 , yearly
Free Trial Availability
Spotsaas Score

8.4/10

9.3/10

User Ratings

4.9

(24)
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Software Demo

Demo

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Features

Total Features

9 Features

10 Features

Unique Features
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      Pricing

      Pricing Option
          Starting From
          • $29.99
          • $9 , yearly
          Pricing Plans
          • Not Available
          • Growth

            $11

            /user/month

            • Tailored for startups and SMBs seeking efficient pipeline management and engagement across channels

            • Kanban View for Contacts, Accounts, and Deals

            • Contact Lifecycle Stages

            Show more +

          • Pro

            $39

            /user/month

            • Ideal for growing & mid-sized businesses requiring advanced capabilities and AI assistance

            • Everything in Growth, plus

            • Contact Scoring by Freddy AI

            Show more +

          • Enterprise

            $71

            /user/month

            • Designed for mid to large-sized businesses needing advanced customization and governance capabilities

            • Everything in Pro, plus

            • Field-level Permissions

            Show more +

          Other Details

          Organization Types supported
          • Large Enterprises
          • Medium Business
          • Small Business
          • Freelancers
          • Individuals
          • Large Enterprises
          • Medium Business
          • Small Business
          • Freelancers
          • Individuals
          Platforms Supported
          • Browser Based (Cloud)
          • Mobile - Android
          • Mobile - iOS
          • Installed - Windows
          • Installed - Mac
          • Browser Based (Cloud)
          • Browser Based (Cloud)
          • Mobile - Android
          • Mobile - iOS
          • Installed - Windows
          • Installed - Mac
          • Browser Based (Cloud)
          Modes of support
          • 24/7 (Live rep)
          • Business Hours
          • Online
          • 24/7 (Live rep)
          • Business Hours
          • Online
          API Support
          • Not Available
          • Available
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          User Reviews

          User Ratings
          Rating Distribution

          Excellent

          21

          Very Good

          0

          Good

          0

          Poor

          0

          Terible

          0

          Excellent

          447

          Very Good

          73

          Good

          6

          Poor

          2

          Terible

          5

          Expert's Review generated by AI

          Tapdesk has emerged as a standout CRM solution that seamlessly blends functionality with simplicity. One of the most celebrated aspects of this tool is its intuitive and beautifully clean user ...Read more

          Freshsales has established itself as a robust, user-friendly CRM platform that is particularly well-suited for businesses of all sizes, offering a strong blend of features without breaking the ...Read more

          Pros and Cons
          • Clean, simple, and intuitive User Interface (UI) makes it easy to use, even for non-technical users.

          • Effortless onboarding process with straightforward and non-complicated setup.

          • Advanced search engine is a standout feature, enabling effective lead generation and prospecting.

          • Lightweight yet robust CRM that efficiently manages pipelines, campaigns, and sales activities.

          • Highly customizable, allowing users to create tailored searches, pipelines, and tags.

          • Lacks a more robust and advanced multi-step campaign builder, though this is reportedly in development.

          • Limited reporting functionality, which might not meet the needs of advanced users.

          • Some users found the feature set overwhelming due to multiple functionalities.

          • Excellent customer support, quick responsiveness, and dedicated onboarding assistance.

          • Centralized CRM platform that organizes customer data and interactions, enhancing efficiency.

          • Intuitive and user-friendly interface, suitable for users with varying technical expertise.

          • Highly customizable features and automation options that streamline workflows.

          • Effective sales pipeline management, deal tracking, and task organization for better productivity.

          • Occasional system lags, slowdowns, and delays in report generation or real-time data updates.

          • Limited features in certain areas, such as web form automation and graphical reports.

          • Some complexity for new users due to the richness of features, requiring training and setup.

          Positive Reviews

          No reviews available for the product

          No reviews available for the product

          Integrations

          Customers

          Customers

          No Customers information available.

          Dunzo

          Dunzo

          Dyson

          Dyson

          Grabyo

          Grabyo

          Media and Screenshots

          Screenshots
          Tapdesk screenshot

          11 Screenshots

          Email Metrics screenshot

          35 Screenshots

          Videos
          video-0

          3 Videos

          video-0

          3 Videos

          Frequently Asked Questions (FAQs)

          Stuck on something? We're here to help with all the questions and answers in one place.

          Yes, both Tapdesk and Freshsales offer a Free Trial.

          Tapdesk is designed for Large Enterprises, Medium Business and Small Business.

          Freshsales is designed for Freelancers, Large Enterprises, Medium Business and Small Business.

          Pricing for Tapdesk Starts at $29.99/Month whereas for Freshsales Starts at $9/user/month when yearly.

          Some top alternatives to Tapdesk includes Salesforce Sales Cloud, Pipedrive, Thryv, monday sales CRM by monday.com, Vendasta, ClickUp, Zoho CRM, Freshsales, GoCRM, Method CRM, SalesCRM, SimpleCRM, CRM.me, FreeCRM, Second CRM, DigitalCRM.com, Cool Life CRM and CRM.io by 500apps.

          Some top alternatives to Freshsales includes Salesforce Sales Cloud, Pipedrive, Thryv, monday sales CRM by monday.com, Vendasta, Salesforce, HubSpot CRM, Freshworks 360, Nutshell, Keap, SalesCRM, Zoho CRM Plus, webCRM and Pipeline CRM.

          Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].